TeleTech

www.teletech.com

TeleTech Reviews in Halifax, NS

722 Reviews
2.8
722 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
350 Ratings

Review Highlights

Pros
  • I guess I can say that they offer a legit work from home program (in 80 reviews)

  • There is a good salary and a neutral work environment plus possible promotions and continuous training (in 29 reviews)


Cons
  • If you want work life balance, this is not the place for you (in 12 reviews)

  • I get it that this is a call center but other places treat you better (in 23 reviews)

More Highlights

3 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Always got paid on time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Halifax, NS (Canada)
    Former Employee - Customer Service Representative in Halifax, NS (Canada)

    I worked at TeleTech full-time (more than 5 years)

    Pros

    Some good people to work with, pay was ok, room for advancement.

    Cons

    A few of the supervisors were poor- luckily most were quite good though.

    Advice to ManagementAdvice

    No much to add for management

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    comfortable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Halifax, NS (Canada)
    Former Employee - Customer Service Representative in Halifax, NS (Canada)

    I worked at TeleTech full-time (more than a year)

    Pros

    good location and salary is not bad. nice manager and cacual policy.

    Cons

    open till midnight. shift would be problem for newer..

  3.  

    Multiple Lay-offs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Services Representative in Halifax, NS (Canada)
    Current Employee - Customer Services Representative in Halifax, NS (Canada)

    I have been working at TeleTech full-time (more than 5 years)

    Pros

    -Casual environment and friendly co-workers
    -Flexible time off
    -Easy to get hired
    -Raises can be quick and multiple times a year

    Cons

    -Pay is capped at a lower rate than comparable call centers
    -Removal of bonuses
    -Little chance for advancement
    -Multiple lay-offs

    Advice to ManagementAdvice

    Teletech has an issue with finding quality, long term contracts which often disappear when the term is up for renewal, even if the center is a high performer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at TeleTech? Share Your Experiences

TeleTech

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.