TeleTech Reviews
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Company Rating Based on 33 ratings “Dissatisfied”
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CEO Approval Based on 32 ratings 
Kenneth D. TuchmanChairman and CEO 12% |
Reviews are posted anonymously by employees (updated Jan 28, 2010)
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Jan 28, 2010
2010-01-28 04:10 PST
Details
Pros
The best reason to work at TeleTech is the ability to work from home. TeleTech offers ongoing training and they have shifts available to fit just about anyone's schedule. When it is busy, like during the Christmas rush, the hours available to work are almost unlimited.
Cons
The major downside to TeleTech is that when it is not busy, they give mandatory time off without pay. This means when it is slow, you don't get any hours. As a seasonal employee, you do not get any benefits or paid time off so if you need to take a day off, you have to make arrangements to switch with someone or get someone to cover for you.
Advice to Senior Management
The best advice I can give to TeleTech is to reduce the total number of employees so that the employees you do have can make a living. I love my job and I love working from home, but I need to be able to earn enough to make it worth my time.
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Project Manager in Buenos Aires (Argentina):
“Great company for first job, awful Sr Management”
Jan 6, 2010
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Anonymous:
“Best customer service job”
Sep 2, 2009
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Site Director in Manchester, England (United Kingdom):
“Avoid if you value your staff in any way!”
Aug 25, 2009
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Customer Service Representative :
“Stressful and badly paid”
Aug 13, 2009
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Anonymous:
“Not that bad”
Jul 21, 2009
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Customer Service Representative in Uniontown, PA:
“dont count on bonuses”
Jul 17, 2009
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IT Manager in Englewood, CO:
“It's a great place to be -from-”
Jun 12, 2009
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Customer Service Representative in Tucson, AZ:
“Remember: It's a call center”
Jun 4, 2009
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Team Lead in Manchester, England (United Kingdom):
“Teletech”
Jun 3, 2009
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