Telecare Corporation Reviews

Updated August 20, 2014
Updated August 20, 2014
18 Reviews

3.2
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Anne L. Bakar
9 Ratings

Employee Reviews

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  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telecare Corporation full-time for more than 3 years

    Pros

    Excellent help for the mentally impaired in our community
    Great team work
    Good pay and benefits, would love more but who wouldn't?!
    Occasional bonuses!

    Cons

    Staff that complain or gossip about management or other staff. No where is perfect to work, have had this issue with every company I have worked for, so it's not a Telecare issue at all, but people act like it is.

    Advice to ManagementAdvice

    Say Thank You a little more to the staff, otherwise, keep up the good work!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very excited bout certain aspects of this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Los Angeles, CA
    Current Employee - Director in Los Angeles, CA

    I have been working at Telecare Corporation full-time for less than a year

    Pros

    Likable staff, good medical benefits.

    Cons

    Have to wait a year to contribute to the 401k plan. That in no way encourages me to stay very long. Contribution to the plan (not being matched) doesn't cost the company anything so why this stipulation. I understand why they won't match in the first year...but I should be able to contribute my own money.

    Advice to ManagementAdvice

    Update your 401k rules.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Very disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at Telecare Corporation full-time for more than a year

    Pros

    The values/mission statement of helping clients achieve their hopes and dreams in recovery, good benefits, great potential if management actually listened to staff.

    Cons

    Very understaffed, with extremely unrealistic expectations about workload, caseload, productivity and timeliness. Any suggestions for improvement in process are seen as threats. HIPAA violations swept under rug. 95% of the staff works overtime UNPAID to get work done, at risk of progressive discipline...it is a no-win situation, with the clients as the real losers.

    Advice to ManagementAdvice

    Listen to staff/employees, especially new ones who see the existing problems from a fresh perspective. Get rid of ineffective/toxic employees that care only about the bottom line and not doing the job right/helping the clients. Become aware that VERY high turnover in dept is sign of bad leadership.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Annual Review

    • Comp & Benefits
    • Culture & Values
    Current Employee - MHRS  in  San Diego, CA
    Current Employee - MHRS in San Diego, CA

    I have been working at Telecare Corporation full-time for more than a year

    Pros

    Morning Meeting 8-9:30am then you can make your your schedule while seeing 3-4 clients a day.

    Cons

    Lots of driving -(which can be a pro or a con)- you get reimbursed

  6. 1 person found this helpful  

    I was bullied with a lack of support by corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Vancouver, WA
    Former Employee - Anonymous in Vancouver, WA

    I worked at Telecare Corporation full-time for more than a year

    Pros

    The salary was great. The patients we worked with were great and all of the staff other than management were like family to me.

    Cons

    Inexperienced, dishonest, unethical management. Very high turn over. Poor morale.

    Advice to ManagementAdvice

    Become leaders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    highly unprofessional culture with a very incompetent staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telecare Corporation

    Pros

    company's mission to help those living with a mental illness

    Cons

    company is administratively a mess with very minimal opportunity for growth. employees are mistreated and the company operates in a very inefficient manner. It is a politically charged environment that does not reward based on performance, which leads to several employees who are very incompetent in their jobs. There is a lack of collaboration, poor communication, and extremely low accountability. management is disingenuous and does not know how to invest in its employees. management also does not have the competence and knowledge to function properly in their jobs which creates many problems in the company and contributes to a highly stressful environment. It is clear that many employees are dissatisfied with the management of the company but are afraid to speak up because they fear the consequences and feel their opinions/concerns are not valued or taken seriously.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Always under pressure with no support from admin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telecare Corporation full-time

    Pros

    co workers
    decent compensation mostly
    Resources available to increase education of population if you look for them

    Cons

    management
    constant stress
    unrealistic paperwork and deadlines

    Advice to ManagementAdvice

    Respect your workers, constantly being condescending about both the clientele as well as the worker makes the position miserable and compromises worker efficacy. When the worker asks for help, give it instead of making excuses after everything goes wrong while blaming the worker. Actually listen to your employee harassment complaints rather than firing those attempting to resolve the issue.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    High integrity, great values both in client services and employee support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Nurse
    Former Employee - Nurse

    I worked at Telecare Corporation full-time for more than 5 years

    Pros

    Telecare promotes clinical staff from within to administrative positions, which increases the support and understanding for work done by clinical staff. Many women in management, and diversity is consistent at all levels. Consistently pays competitively in a difficult field, where less well-administered outfits come and go, leaving jobs in the lurch without warning.

    Cons

    Overall, this is an undervalued field anywhere, and with Telecare, unless you work in a state where they have many units (i.e. CA), there is little room for advancement upwards in a clinical role.

    Advice to ManagementAdvice

    Don't skimp on team-building activities when budgeting (as I saw happen over my years there at one unit) as these build more cohesiveness when working in a high-stress occupation.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Awesome opportunity to shine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Solutions Architect
    Current Employee - Senior IT Solutions Architect

    I have been working at Telecare Corporation full-time

    Pros

    Freedom to work on projects important to me that also meet company goals.

    Cons

    I have not experienced too many 'cons' yet, I would say that this large company has a lot of inertia and is a slow ship to turn.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great work environment. Management empowers employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager  in  Modesto, CA
    Current Employee - Case Manager in Modesto, CA

    I have been working at Telecare Corporation full-time for more than 3 years

    Pros

    Excellent program culture. Freedom to meet the needs of your clients in the best way you see fit. Nice perks (free lunches, company outings). Respect from all levels of management. I appreciate that the work is competitive.

    Cons

    Relatively low wages compared to similar position with the County.

    Recommends
    Positive Outlook
    Approves of CEO

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