Telecare Corporation Reviews

Updated April 2, 2015
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2.8
31 Reviews
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Anne L. Bakar
16 Ratings

Employee Reviews

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  1. Helpful (2)

    Profits over people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telecare Corporation

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Teams are organized well, and those employees who are focused on patient outcomes make a huge impact, recovery-focused and mission driven.

    Cons

    Management is a complete mess in almost every department; salaries, especially for recovery specialists are far below market value; those making over $100,000k at the corporate level contribute almost nothing to the company and compound work on middle management and below. Friends promote friends, completely unqualified people run departments.

    Advice to Management

    Start investing in all of your employess.

  2. Helpful (3)

    Disappointed in the company......horrible upper management, favortism, retaliation, ego strokers and no accountability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sanger, CA
    Former Employee - Anonymous Employee in Sanger, CA

    I worked at Telecare Corporation

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free meals when your working and employee benefits. There is nothing else positive. Upper management is very corrupt and will target you openly. You will have stress and anxiety.

    Cons

    Upper management plays favortism and needs ego stroking to remain on their good game playing sides. They target employees, retaliate against you,if you speak up to higher management. Sto err ies are twisted to benefit the outcome they want, which will be to get rid of you. They pick and choose what policy and procefures they want to follow and when, no concistancy or accountability held on the upper management. They continuously clean house trying to find the right set of puppets to be in the building.

    Advice to Management

    Corporate needs to listen to the lower line staff and stop believing only supervisors or higher level management

  3. I am very happy, grateful and proud to be a part of the Telecare Corp and look forward to many more years with them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Clinician in Orange, CA
    Current Employee - Licensed Clinician in Orange, CA

    I have been working at Telecare Corporation full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pleasant people to work with because the majority really care about the specialized population Telecare serves.

    Cons

    Sometimes management puts up with very inappropriate and uncivil attitude and behavior by some employees.

    Advice to Management

    No direct provider should be offered a position until they are able to articulate and have meaningful discussion about Recovery and Psychiatric Rehabilitation philosophy in comparison and contrast to the traditional medical model of care.

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  5. Helpful (3)

    Poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Alameda, CA
    Current Employee - Operations in Alameda, CA

    I have been working at Telecare Corporation full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Exceptional recovery model. It is very fulfilling working with clients. The benefits are good and there is opportunity for growth.

    Cons

    Poor leadership. The HR department is horrible, and operations is not much better. The CEO has no idea what's REALLY going on. Used to be a wonderful and special place to work, now it's all politics.

    Advice to Management

    Get a clue.

  6. Helpful (2)

    Personal Service Coordinator II CORE LA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Service Coordinator II in Los Angeles, CA
    Former Employee - Personal Service Coordinator II in Los Angeles, CA

    I worked at Telecare Corporation full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Professional work environment, amazing care cordinators, resourceful staff, everyday is something different, team oriented care coordination, decent training, rotating case load, there was an attempt to unionize (almost had it), lots of freedom once you are in the field.

    Cons

    Tons of county notes, top down management style, highly controlled work enviroment, billing procedures compromise care services, mental health services/relations are cut off once the client is off parole, not enough pay, and corporate culture trickles down from head quarters down to staff.

    Advice to Management

    Consider better wages for your employees.

  7. Helpful (7)

    salaries listed are wrong

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telecare Corporation

    Pros

    meet some nice folks. clients are in real need of
    services and Telecare attempts to provide. Management is out of touch with client needs but not the line staff

    Cons

    PSCI starts at $11.73 per hour and PSCII starts at $14.33 and must have Bachelors degree. PSC stands for Personal Service Coordinator. Telecare pays 14-18% below market

  8. Helpful (4)

    Don't waste your time here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employee in Alameda, CA
    Former Employee - Employee in Alameda, CA

    I worked at Telecare Corporation

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Non profit, easy parking, some nice people.

    Cons

    Not a place to grow. All about politics. Very rude management and poor work ethics.

  9. Like Direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telecare Corporation full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The CEO and leadership team truly care about employees. They visit us and we do employee surveys. We are not perfect but I feel leadership is going in right direction.

    Cons

    A lot of old school leaders fighting the change.

    Advice to Management

    Keep it up

  10. Helpful (4)

    Liked it, then.......

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telecare Corporation

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Paid well to start. I was pleasantly surprised. Shifts are 8 hours, instead of 12, which is good for some of the employees. The floor staff was very nice and helpful. I really enjoyed working with them.

    Cons

    The management didn't seem to follow the Telecare philosophy of providing a 'recovery centered culture.' I really believe if management would practice what they preach, the work environment would greatly improve. One more area of concern was they seem to use a lot of registry people and that is fine, except they don't provide any training for them, so the regular staff has to step in and fix mistakes or pick up the pieces as if it were an emergency, and pray that nothing negative comes from it.

    Advice to Management

    There is a training that is provided by the corporation that talks about "Creating a Recovery Centered Culture." I think the management staff should follow it.

  11. Helpful (2)

    experience with tele care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Santa Ana, CA
    Current Employee - Supervisor in Santa Ana, CA

    I have been working at Telecare Corporation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    tele care provides great experience

    Cons

    working with tele care is usually low pay, overworked

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