Telefónica
3.4 of 5 169 reviews
www.telefonica.com Madrid, Spain 500 to 999 Employees

Telefónica Reviews

Updated Jun 30, 2014
All Employees Current Employees Only

3.4 169 reviews

                             

68% Approve of the CEO

Telefónica President Cesar Alierta

Cesar Alierta

(34 ratings)

70% of employees recommend this company to a friend
169 Employee Reviews
in

Review Highlights

Pros:
  • "Nice culture overall (just not in the team I was working in) and work life balance"
    in 17 reviews
  • "Promote flexible working / allow working from home, where role permits"
    in 11 reviews
Cons:
  • "Faceless organisation where if you work in the extremities then you don't get a look-in from senior management"
    in 9 reviews
  • "Lack of appreciation and work life balance"
    in 4 reviews
  • Show more review highlights

Reviews

    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Project Manager

    Anonymous Employee (Current Employee)

    ProsBenefits are still quite good

    ConsManagement - 95% of the managers should not be in a mangement position

    Advice to Senior ManagementTake a better choice of Managers ....

    – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    An old company with too man polytics inside

    Anonymous Employee (Current Employee)

    Prosstable salary: you know you're going to be paid. Sometimes event 2-3 days before the end of month.
    One of the biggest companies in spain (if not the biggest one).

    ConsHeadcount fixed... and declining.
    There are no new hires, unless it's the son/friend/nephew of a high-level executive.

    Advice to Senior Management"Gerentes" are free to do whatever they want.
    Directors and above are playing only office polytics: they don't have any idea about what's going on.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
           
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    • Disapproves of CEO

    1 person found this helpful  

    Lost it's way. Not a nice place to work anymore

    Head of (Current Employee)
    Slough, Berkshire, South East England, England (UK)

    ProsNice office and amenities.
    Ok training
    Opportunities to move around (though not necessarily up) and exposure to some new areas-eg financial services, media, health etc

    ConsUsed to be v focused on customer insight but has become too commercially driven. Senior management has become quite detatched from the troops. Internal employee satisfaction scores are declining
    Teams have been slimmed back so work/life balance suffers.
    Marketing Director still fails to motivate and has zero people skills

    Advice to Senior ManagementGet back to what made you famous. Invest in the new areas more. Re-connect with your people and learn how to motivate them again

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    Just Image

    Researcher (Current Employee)
    Barcelona (Spain)

    ProsWell known name, big multinational

    Consno real work, just image, innoperative senior leadership

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    • No Opinion of CEO

     

    o2 has great teams, great people, poor vision, poor leadership

    Branch Manager (Current Employee)
    Glasgow, Scotland (UK)

    ProsThe craic? Honestly, it's the people that make it worthwhile. Also, there is no commission (unusual for sales), but there are incentives and the opportunity to earn vouchers (high street, asda, etc) which can go a long way to suppliment the average wage.

    ConsThe constant directionless change, and dealing with area and regional managers who have been out of the 'front lines' for so long that they don't actually know what goes on in a store any more, but expect people to be able to maintain the 'same levels as they did' (though presumably without the high levels of fraudulent sales)

    Advice to Senior ManagementSpend a week working in a Cat 3 store in place of the current manager, THEN preach about how to run our day.

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    • Work/Life Balance
           
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    • No Opinion of CEO

     

    You will have to channel your inner chi to deal with this place

    Project Manager (Current Employee)

    ProsSome very talented technical professionals to work with. Lots of different projects to work on and the technology available is leading edge.

    ConsLack of any standards on the technical and human side. No methodology to follow so everyone is just trying hard without knowing what to do to improve. No improvement plan to learn from mistakes or accountability. A very hostile environment where everyone is scared to reach beyond the very minimum at the risk of being chastised. Those in charge fill their needs by avoiding issues or denigrating those below them.

    Advice to Senior ManagementEveryone in a position of management is scared of being discovered that they don't know what they are doing. Stop looking over your shoulder and hire the most competent people you can and give them tools to succeed.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    • No Opinion of CEO

     

    Telefonica is not committed to the operations in the USA and does not support their people.

    Project Manager (Current Employee)
    Miami, FL

    ProsGlobal Corporation, strong financials and job security in working in the USA for foreign employees.

    ConsHierarchy, does not recognize that the USA needs USA executives and employees to run the operations and not expats. Serious leadership issues with executive team that has been left in place and with new team of managers.

    Advice to Senior ManagementManage your operations in the USA with USA managers as you would in Brazil and Spain and you will do a much better job of building a winning team in the USA. Do a better job of communicating with the employees and not managing through fear tactics.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Not bad

    Branch Manager (Current Employee)

    Prosgreat promotion chances in retail

    Conslack of understanding of work/life balance from leaders

    unreasonable targets

    Advice to Senior Managementthink of your people

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    • No Opinion of CEO

    1 person found this helpful  

    Preferential treatment / Bias

    Retail Sales Executive (Current Employee)
    Dublin, Dublin (Ireland)

    ProsRecognition given to employees "Going the extra mile".
    Good commission and remuneration for work carried out.
    Up to date training on devices and packages available.

    ConsRecognition to employees is only to Select employees.
    If you EVER made a mistake in O2 it will be held against you and brought up too regularly and career path will be closed.
    There is a strong Bias within the company from senior management levels. The chosen few will gain rewards and recognition the unlucky/unfortunate majority will be ignored or "Managed out"

    Peoples abilities and dedication will not be recognized by Senior Management.

    Advice to Senior ManagementRealize that people can make mistakes and FORGIVE.
    Recognize change in employees and acknowledge when someone has Overachieved.
    Treat all employees equally and reward achievements as well as punishing errors.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    • No Opinion of CEO

     

    O2 PMO not a good place to work

    Project Manager (Former Employee)
    Dublin, Dublin (Ireland)

    ProsAs a company, O2 has good benefits and is responsive to the needs of its employees.

    ConsI worked in the O2 PMO (project management office) and it was a very notable exception to the generally very good O2 work environment. Management attitudes were poor and micromanagemet and generally very poor support of staff were pervasive.

    An example of the poor environment occurred when there were several permanent PM openings - not a single one of the 20+ contract PMs even applied.

    Advice to Senior ManagementIt has been a long time since O2 was part of the public service (it was formerly part of the state owned telecom provider) and the overbearing and top down Irish public service management approach is very counter productive.

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Glassdoor is your free inside look at Telefónica reviews and ratings — including employee satisfaction and approval rating for Telefónica CEO Cesar Alierta. All 169 reviews posted anonymously by Telefónica employees.