Telefónica Reviews in Dublin, Ireland

Updated April 8, 2014
Updated April 8, 2014
182 Reviews
3.4
182 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
39 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 20 reviews)

  • Promote flexible working / allow working from home, where role permits (in 13 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 9 reviews)

  • Lack of appreciation and work life balance (in 4 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Brilliant place to work always

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Sales  in  Dublin, Dublin (Ireland)
    Current Employee - Outbound Sales in Dublin, Dublin (Ireland)

    I have been working at Telefónica full-time for more than 5 years

    Pros

    Scope for promotion is huge here

    Cons

    Tough economic conditions in europe

    Advice to ManagementAdvice

    Continue to invest in peoople where possible

    Recommends
    Neutral Outlook
  2.  

    Terrible team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Dublin, Dublin (Ireland)
    Former Employee - Marketing in Dublin, Dublin (Ireland)

    I worked at Telefónica full-time for more than a year

    Pros

    Nice culture overall (just not in the team I was working in) and work life balance. The office is nice and it is a cool industry.

    Cons

    The team I worked with was full of backstabbing pretentious people who knew nothing about how to make a new business work. They tried to create office politics to cover the fact that they lacked the talent to be able to do their job properly. The project we were working on was exciting, it is a pity the team were always so negative and clueless.

    Manager just clocked in and out and had no idea how to build team morale. Her solution was for people to work from home on different days so we could avoid seeing each other.

    Advice to ManagementAdvice

    Senior management should hire team managers who can solve problems instead of shying away from addressing them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Great place for your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Dublin, Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I worked at Telefónica full-time for more than 8 years

    Pros

    Very people focused, they genuinely care about the people who work there, a lot is expected but if you deliver the rewards are there. Good management, great understanding of their market

    Cons

    I've worked here a long time with very little downside, the bearing of Telefonica Spain has become quire heavy due to the state of spain of late and there is no money to do anything but thats a global siuation

    Recommends
    Neutral Outlook
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  5.  

    Engineering Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering Manager  in  Dublin, Dublin (Ireland)
    Former Employee - Engineering Manager in Dublin, Dublin (Ireland)

    I worked at Telefónica full-time for more than 8 years

    Pros

    Flexible working hours
    Work-life balance
    Breath of responsibilities in the role

    Cons

    Move towards outsourcing all IT/network activities
    Lack of career progression opportunities

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Development and Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Dublin, Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I have been working at Telefónica full-time for less than a year

    Pros

    Since I'm with Telefónica, I have been presented with a lot of opportunities and support. I have the possibility to develop and my colleagues and managers see to it, that the path I chose is made possible.
    In my opinion, it is no wonder, that they won the great place to work award in different countries and score highly worldwide

    Cons

    compared to other companies around here, like Google and Facebook, who offer a great deal of perks, the offer isn't as rich but it is ample and it is a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Preferential treatment / Bias

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Executive  in  Dublin, Dublin (Ireland)
    Current Employee - Retail Sales Executive in Dublin, Dublin (Ireland)

    I have been working at Telefónica

    Pros

    Recognition given to employees "Going the extra mile".
    Good commission and remuneration for work carried out.
    Up to date training on devices and packages available.

    Cons

    Recognition to employees is only to Select employees.
    If you EVER made a mistake in O2 it will be held against you and brought up too regularly and career path will be closed.
    There is a strong Bias within the company from senior management levels. The chosen few will gain rewards and recognition the unlucky/unfortunate majority will be ignored or "Managed out"

    Peoples abilities and dedication will not be recognized by Senior Management.

    Advice to ManagementAdvice

    Realize that people can make mistakes and FORGIVE.
    Recognize change in employees and acknowledge when someone has Overachieved.
    Treat all employees equally and reward achievements as well as punishing errors.

    Doesn't Recommend
    No opinion of CEO
  8.  

    O2 PMO not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager  in  Dublin, Dublin (Ireland)
    Former Employee - Project Manager in Dublin, Dublin (Ireland)

    I worked at Telefónica

    Pros

    As a company, O2 has good benefits and is responsive to the needs of its employees.

    Cons

    I worked in the O2 PMO (project management office) and it was a very notable exception to the generally very good O2 work environment. Management attitudes were poor and micromanagemet and generally very poor support of staff were pervasive.

    An example of the poor environment occurred when there were several permanent PM openings - not a single one of the 20+ contract PMs even applied.

    Advice to ManagementAdvice

    It has been a long time since O2 was part of the public service (it was formerly part of the state owned telecom provider) and the overbearing and top down Irish public service management approach is very counter productive.

    No opinion of CEO
  9. 1 person found this helpful  

    Too many managers ignoring genuine employee issues and concerns

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Xxx  in  Dublin, Dublin (Ireland)
    Current Employee - Xxx in Dublin, Dublin (Ireland)

    I have been working at Telefónica

    Pros

    Great people working in a fast moving environment. Hard work will often receive real recognition and there appears to be real

    Cons

    People have been treated poorly in recent years and there is a disconnect between what is being said at the top versus the actual treatment of people on the ground. Many mangers only want to hear 'good news' and dismiss other viewpoints as being either disruptive or cynical. Morale is some sections is at rock bottom. Despite having all the skills 'in house', problems are not confronted head on rather they are removed, outsourced or restructured - this is quite simply a failure to 'manage'.

    Advice to ManagementAdvice

    Use the huge expertise that resides within the company and really MANAGE instead of moving problems (and people) elsewhere.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    A company only for the tough-skinned or the aggressive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Database Administrator  in  Dublin, Dublin (Ireland)
    Current Employee - Database Administrator in Dublin, Dublin (Ireland)

    I have been working at Telefónica

    Pros

    The company had great potential a few years ago,but now the only advantage is you get paid an average salary to do your job, and it looks good on a CV.

    Cons

    As others have said here, bullying is something of a major problem for this company. I have seen way too many blatant examples of this kind of behaviour, and it generally goes unchecked. HR seem to support this approach under the auspices of "driving performance". It seems that recent hires into the company are more suited to a role in a Call Centre then a mature organisation, and tend to disguise their inadequacies with bluster and intimation.

    Unfortunately, the bullying rarely gets addressed, and complaints against aggressive behaviour are not usually accepted as such, and results in an oppressive and unhealthy environment.

    Company senior managers are very much unaware of what the lower managers are up to, and their behaviours go unchecked.

    Not a place to make a career, but ideal to get quick experience and move on. Company seems to go into a state of panic and "blame-storming" as soon as revenue targets go astray,

    Advice to ManagementAdvice

    Fire managers that use intimidation or aggression as a means of driving their own self worth. Focus more on your people and the people who truly display the core values.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Twisted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Xxx  in  Dublin, Dublin (Ireland)
    Current Employee - Xxx in Dublin, Dublin (Ireland)

    I have been working at Telefónica

    Pros

    Good workmates within your own group who make the job a little easier.

    Cons

    Management planning things without telling employees until the very last minute. Announcing the outsourcing of the whole ~Technology Department at the earliest point in the process shows that tehy were planning it for the previous 3 years.

    Advice to ManagementAdvice

    The motto of being bold, open, clear, and trusted needs to be reconsidered, as some of the issues raised in the last 14 months would show that management don't follow the same standards that are expected of their employees.

    Doesn't Recommend
    Disapproves of CEO

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