Telefónica Reviews

Updated August 30, 2014
Updated August 30, 2014
181 Reviews
3.4
181 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
39 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 20 reviews)

  • Promote flexible working / allow working from home, where role permits (in 13 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 9 reviews)

  • Lack of appreciation and work life balance (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent Company to Work For and Excellent Team Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Sales  in  Miami, FL
    Current Employee - Post Sales in Miami, FL

    I have been working at Telefónica full-time for more than 3 years

    Pros

    - Great Work Culture
    - Great Cross funtional Teams Worldwide
    - Everybody is willing to help and support other teams in the resolution of any issue
    - Great benefits and salaries according to the market
    - Best company I've ever worked so far
    - Telefonica is being updating its portafolio, strategy and vision for the future of Telecom Business, which in my opinion is ahead of their competitors

    Cons

    - Needs to improve processes to speed up the time to attend customer needs
    - Company is affected at the moment due to the crisis in Spain and Europe which limits the budget for the rest of the Regions (I hope is solved in the 3 to 5 years term)

    Advice to ManagementAdvice

    - Actually is positive, the Leadership and Management (International and Global Services) are outstanding! Bus specially in the US. Senior Management Team is simply the best!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good Telecommunication company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Telefónica

    Pros

    Salary, Big Company, Spanish culture.

    Cons

    Bad administration, Old school boss. Need new vision

    No opinion of CEO
  3.  

    Telefonica is not committed to the operations in the USA and does not support their people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager  in  Miami, FL
    Current Employee - Project Manager in Miami, FL

    I have been working at Telefónica

    Pros

    Global Corporation, strong financials and job security in working in the USA for foreign employees.

    Cons

    Hierarchy, does not recognize that the USA needs USA executives and employees to run the operations and not expats. Serious leadership issues with executive team that has been left in place and with new team of managers.

    Advice to ManagementAdvice

    Manage your operations in the USA with USA managers as you would in Brazil and Spain and you will do a much better job of building a winning team in the USA. Do a better job of communicating with the employees and not managing through fear tactics.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager  in  Madrid, NM
    Current Employee - Senior Manager in Madrid, NM

    I have been working at Telefónica

    Pros

    Multinational - Estability - Telecom Sector

    Cons

    no Leadership - no management.

    Only revenues are considered

    Advice to ManagementAdvice

    Please, manage your teams

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Bussiness development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development  in  Madrid (Spain)
    Current Employee - Business Development in Madrid (Spain)

    I have been working at Telefónica full-time for more than 3 years

    Pros

    stability, best place to work, good enviorenment

    Cons

    too big, slow professional career, too political

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    lots of collaboration and teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time for more than a year

    Pros

    GOOD HOURS and innovative digital business

    Cons

    limited opportunities to learn, things slowed by processes and seeking opinions

    Advice to ManagementAdvice

    be more open to taking risks and be more data focused. align internal practices to a lean digital decision making process

    Doesn't Recommend
    Approves of CEO
  8. 1 person found this helpful  

    Company constantly striving to thrive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - R&D Engineer  in  Madrid (Spain)
    Current Employee - R&D Engineer in Madrid (Spain)

    I have been working at Telefónica full-time for more than a year

    Pros

    Great workmates, challenging environment, state of the art technologies and projects. Good work-life balance. Great vision from the top of the company.

    Cons

    Middle management is awful. Only top of the company leaders make decisions, but middle management don't, and when they do, no responsibility is taken. Too many reorganizations.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to work if want an aggressive enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Analyst  in  Sítio Elias P. de Moura (Brazil)
    Former Employee - Marketing Analyst in Sítio Elias P. de Moura (Brazil)

    I worked at Telefónica full-time for more than 3 years

    Pros

    A leanding brand in the Telecom Industry

    Cons

    It's an aggressive enviroment with a lot public sector way of work

    Advice to ManagementAdvice

    Consider discussing: work-life balance, promotion opportunities

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Marketing Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Munich (Germany)
    Former Employee - Marketing Manager in Munich (Germany)

    I worked at Telefónica full-time for less than a year

    Pros

    Good working atmosphere with good work-life balance.
    Beautiful view from the second highest building in Munich. :)

    Cons

    Open space concept not fully developed, hindering many processes.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company, lots of opportunities to shine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operational Architect  in  Slough, Berkshire, South East England, England (UK)
    Former Employee - Operational Architect in Slough, Berkshire, South East England, England (UK)

    I worked at Telefónica full-time for more than 10 years

    Pros

    If you wants to work for a company that is constantly delivering amazing solutions to stay on top of its game, Telefonica O2 can be the place for you. The opportunities are amazing for the sort of people who have loads of energy and are passionate about what they do. O2 has a great reward and recognition system and one of the best benefits packages around. I worked there for 12 years and enjoyed nearly every moment of it. Work life balance is amazing and the Bath Rd canteen is excellent.

    Cons

    Outsourcing - much of the functions of the business have been outsourced to offsite companies - this has reduced considerably the family atmosphere of working at O2 and reduced trust amongst teams.
    Its a large organisation, and you will find people you dont get on with - just hope its not your management.
    Some processes are achingly slow and beuracratic - a throw back to when O2 was part of the civil service.

    Advice to ManagementAdvice

    - you've got a great culture - when you celebrate wow is it amazing - do more of that
    - implement 360 degree reviews - let the people review the manager to weed out the controlling managers who say one thing to senior management and treat their people like nothing.
    - dont outsource your key intellectual property - keep it in-house to keep passionate people.

    Recommends
    Negative Outlook
    No opinion of CEO

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