Telefónica

  www.telefonica.com
  www.telefonica.com

Telefónica Reviews

Updated December 17, 2014
Updated December 17, 2014
204 Reviews
3.5
204 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
53 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Extremely good company to work for with great career progression opportunities once in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    Forward thinking, professional, fun challenging

    Cons

    You need to be a team player

    Neutral Outlook
  2.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Engineer in Caracas, Capital District (Venezuela)
    Former Employee - Project Engineer in Caracas, Capital District (Venezuela)

    I worked at Telefónica full-time (more than 5 years)

    Pros

    Excellent package and benefits, friendly and helpful co-workers, good salary

    Cons

    Management is not consistent. Promotions are not 100% objective, it depends on who the management likes best

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Nice to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Servis in Brno (Czech Republic)
    Former Employee - Customer Servis in Brno (Czech Republic)

    I worked at Telefónica full-time (more than an year)

    Pros

    nice people,many benefits,,good job with good salary...

    Cons

    having contract via personal agency,not directly with the company

    Advice to ManagementAdvice

    everithing cool

    Recommends
    Positive Outlook
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  5.  

    Excellent place to work. Great energy and extremelly focused company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cobilling Manager in São Paulo, São Paulo (Brazil)
    Former Employee - Cobilling Manager in São Paulo, São Paulo (Brazil)

    I worked at Telefónica full-time (more than 10 years)

    Pros

    Very strong company with excellent people

    Cons

    To big company. The decision process takes too much time and also there is too much politics

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Great to be part of a corporation that is everywhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Planning Supervisor of the Data Network in Caracas, Capital District (Venezuela)
    Former Employee - Planning Supervisor of the Data Network in Caracas, Capital District (Venezuela)

    I worked at Telefónica full-time (more than 5 years)

    Pros

    The global aspect of Telefónica allows for state-of-the-art technology to be a common ground. This is great because it allows the company to offer a vast selection of services to its customers with minimun investment.

    Cons

    The unstable political/economical situation in Venezuela (where I was posted) was sometimes a stopper when new innovative plans were to be implemented.

    Advice to ManagementAdvice

    Always keep the customer as the top priority. It proved to be the right strategy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    friendly competitive challenging environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Localization Consultant in Prague (Czech Republic)
    Former Employee - Localization Consultant in Prague (Czech Republic)

    I worked at Telefónica as a contractor (more than an year)

    Pros

    great team work, company education plan

    Cons

    there are really no significant cons

    Advice to ManagementAdvice

    keep on managing in this way

    Recommends
    Positive Outlook
  8.  

    Great Company, Poor Strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica full-time

    Pros

    Mission statement, geographical fingerprint, product portfolio, market position, technology, staff are a kind of leading company

    Cons

    Current HR focus on cut on investments and salaries, so old and skilled staff are push away, while retaining less unexperienced but cheap employees.
    Customer care is handed over to cheap 3rd country providers, with no CRM or shared client profile knoledge. Good customers are not take in care, while focusing only on new customers and market penetration

    Advice to ManagementAdvice

    Re-invest on innovation, not only infrastructure, and retain best staff. Revisit customer care with better CRM

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9.  

    Development and Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I have been working at Telefónica full-time (less than an year)

    Pros

    Since I'm with Telefónica, I have been presented with a lot of opportunities and support. I have the possibility to develop and my colleagues and managers see to it, that the path I chose is made possible.
    In my opinion, it is no wonder, that they won the great place to work award in different countries and score highly worldwide

    Cons

    compared to other companies around here, like Google and Facebook, who offer a great deal of perks, the offer isn't as rich but it is ample and it is a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Telefonica O2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales Manager
    Current Employee - Business Sales Manager

    I have been working at Telefónica full-time (more than 8 years)

    Pros

    Growth, innovation, culture, reward, digital

    Cons

    Decline, challenging, IPhone, culture, reward

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    good, but short lived due to redundancies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    excellent commission, i also workeed with some nice people, lots of room to progress and basically easy money to be honest

    Cons

    well, due to the economic downturn i was made redundant last year, last in first out kind of thing !

    Advice to ManagementAdvice

    Every week wee had training, however ,i never felt anything i said was taken seriously by snr management, not good,.

    Recommends
    No opinion of CEO

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