Telefónica Reviews

Updated July 28, 2015
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265 Employee Reviews

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  1. Helpful (1)

    Data scientist at telefonica

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Scientist in Buenos Aires (Argentina)
    Former Employee - Data Scientist in Buenos Aires (Argentina)

    I worked at Telefónica full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Nice place with home office

    Cons

    Got bored at some point

    Advice to Management

    be less mediocre


  2. Such a hit and miss at times. False promises. Also be careful of franchise stores!! Industry has changed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    Good discounts Strong name for a CV Good teams ASL are generally great people Sometimes have to missell to hit targets

    Cons

    Micro management Unrealistic targets They bleed you dry for rubbish pay Performance management for not hitting targets Bullying Go to hell franchise owners

    Advice to Management

    We all know that the industry has changed. Keep going the wrong way and you will lose the best people you have. Franchising has ruined the reputation of the company. All the fun of selling phones has gone completely. This job isn't for me anymore


  3. Sales Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    well provided employee development and training package

    Cons

    little space to develop your career


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. CX Manager

    Former Employee - Experience Manager in Slough, Berkshire, South East England, England (UK)
    Former Employee - Experience Manager in Slough, Berkshire, South East England, England (UK)

    I worked at Telefónica full-time (More than a year)

    Pros

    Immature team so able to play instrumental role in defining methodology and approach

    Cons

    Poor senior management Lack of alignment between senior management as to direction of company


  6. Good and bad but lots of potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    I love the company, it offers lots of opportunities to develop your professional career and it operates in an exciting market.

    Cons

    Internal fragmentation and lack of global vision prevents the company from reaching its full potential.

    Advice to Management

    Focus on long term rather than the next financial quarter, end internal fragmentation, and make business units not only responsible but accountable.


  7. Good brand - big corporate not for me!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    Great environment and benefits, people are nice, ability to work remotely with flexibility around working hours, recognisable brand for recruitment purposes

    Cons

    Like any big company, quite a bit of politicking, projects or certain processes being completed, just to say they have been completed without adding any real value, no open forum to voice concerns on where the company is going, no sense of unity, any kind of strategic input is diluted

    Advice to Management

    Create environments where employees are able to speak more freely on how the company can improve so it can be fed back to the top, not just surveys, but open communication tools/forums where people can collaborate and bring about a disruptive environment to make the product better


  8. Most dynamic companies who are constantly delivering change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in London, England (UK)
    Current Employee - Store Manager in London, England (UK)

    I have been working at Telefónica full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Progression within the company New tech Salary Team building days Branding Customer service is one of the highest amongst our competitors

    Cons

    Longevity of staff - too much staff turn around. Pricing structure within stores make it difficult to keep of with competition


  9. Ingeniero

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Madrid (Spain)
    Current Employee - Engineer in Madrid (Spain)

    I have been working at Telefónica full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    No es mal salario combinado con los horarios que tienen los empleados

    Cons

    Poco movimiento interno; no hay revisiones salariales en base al desempeño de cada uno


  10. Great Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people Interesting work Amazing work/life balance

    Cons

    Slow moving Regular restructures Not enough collaboration

    Advice to Management

    Give middle management opportunities to young people


  11. TID

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Visual Designer in Madrid (Spain)
    Current Employee - Visual Designer in Madrid (Spain)

    I have been working at Telefónica full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Benefits, projects, good work/life balance.

    Cons

    Burocracy tends to be annoying.



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