Telefónica

www.telefonica.com

Telefónica Reviews

Updated January 28, 2015
Updated January 28, 2015
214 Reviews
3.5
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
58 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    fabulous but disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    smart people, smart ideas and customer service is KING

    Cons

    leadership is old school - still going through transition - great words but what hits the troops is inconsistent. All communication through Powerpoint !

    Advice to ManagementAdvice

    deliver fewer things well, connect more to your audience - your employees are your customers - communication with them, not at them

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    pushed out of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guru
    Current Employee - Guru

    I have been working at Telefónica full-time

    Pros

    salary and bonus very good

    Cons

    poor management
    store leader pushed people out if she disliked them,

    Advice to ManagementAdvice

    dont bully your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Nepotism and mismanagement as

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    - Great technical teams
    - Hard working people
    - Global presence
    - Effort to attract best in class global talent

    Cons

    - Low salaries
    - Lack of technological development (a solution integrator)
    - Poor incentives to improve and disrupt
    - More important to know the right peopel than doing the right thing
    - International talent leave desperate because of the huge inertia of the copmany
    - Colleagues working 10 to 15 only

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Thoroughly enjoyable experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SOX Consultant in Slough, Buckinghamshire, South East England, England (UK)
    Current Employee - SOX Consultant in Slough, Buckinghamshire, South East England, England (UK)

    I have been working at Telefónica as a contractor (more than 3 years)

    Pros

    As a contractor, I felt like part of the team. Company went well beyond normal support allowing work from home. No training required. Company values employee engagement first.

    Cons

    I would have liked to have stayed and worked on other projects.

    Advice to ManagementAdvice

    Set career paths and development plans. Most people seemed to stay exactly where they were three years after I joined. There are allot of yes men.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor
    Former Employee - Customer Service Advisor

    I worked at Telefónica full-time (more than 3 years)

    Pros

    - Great team
    - Great rewards and benefits
    - Great products

    Cons

    - Uncertain of future
    - Lots of redundancies to help cut costs
    - Old systems
    - Some managers are more focused on getting people out than supporting them

    Advice to ManagementAdvice

    - More long term respect needs to be given to front line staff

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Madrid (Spain)
    Current Employee - Software Engineer in Madrid (Spain)

    I have been working at Telefónica as an intern (less than a year)

    Pros

    Great conditions in all terms.

    Cons

    Not enough salary and not very well career development.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    amazing time , great work culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    great benefits and salary , 25 day holiday, great net working opportunities

    Cons

    large company with poor career development, decisions take a while to pass through management

  9.  

    IT Process Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Process Manager in Madrid (Spain)
    Current Employee - IT Process Manager in Madrid (Spain)

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    Stability, Help from anyone, compensation above average.

    Cons

    Hard to move horizontally to other positions. Even harder to move up to different positions.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place in terms of working, benefits and good work atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in São Paulo, São Paulo (Brazil)
    Former Employee - Network Engineer in São Paulo, São Paulo (Brazil)

    I worked at Telefónica full-time (more than 5 years)

    Pros

    Multi National company. Too many oportunities in realocation. Good atmosphere and good people. Depending of the area the pressure is more or less. You can learn a lot and develop high skill level on your job role.

    Cons

    Too many politics, few opportunity to be promoted. Poor career development.Even though it has presence in many countries, it does not operate as a multinational, but pretty much as local companies bundled together.

    Advice to ManagementAdvice

    Keep the talents close. Valorize the people which know the company and the business. Work for your group more and less for your higher partners.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Advisor in London, England (UK)
    Current Employee - Retail Advisor in London, England (UK)

    I have been working at Telefónica part-time (less than a year)

    Pros

    The phone plan is good cheap personal phone

    Cons

    Travel, upper management, the systems

    Advice to ManagementAdvice

    Store Manager is never around, getting paid for nothing, Assistant managers are amazing in store.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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