Telefónica

www.telefonica.com

Telefónica Reviews

Updated January 23, 2015
Updated January 23, 2015
211 Reviews
3.5
211 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
57 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good, but short lived due to redundancies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    excellent commission, i also workeed with some nice people, lots of room to progress and basically easy money to be honest

    Cons

    well, due to the economic downturn i was made redundant last year, last in first out kind of thing !

    Advice to ManagementAdvice

    Every week wee had training, however ,i never felt anything i said was taken seriously by snr management, not good,.

    Recommends
    No opinion of CEO
  2.  

    Temporary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Recruitment Advisot
    Current Employee - Recruitment Advisot

    I have been working at Telefónica

    Pros

    I was only a temporary worker but my time at o2 was enjoyable. The staff were friendly and work load easily manageable.

    Cons

    Office is now moving to Dublin, so >20 people are out of a job. Management are not the best, seem to lack communication.

    Doesn't Recommend
    No opinion of CEO
  3.  

    Fast paced delivery environment with a focus on getting the Employee Experience right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Human Resources Consultant in Slough, Berkshire, South East England, England (UK)
    Current Employee - Human Resources Consultant in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica

    Pros

    Great environment, both in terms of the physical environment but also the atmosphere

    Very positive focus on Customer Service and satisfaction

    The employee experience is genuinely something that they work hard on

    Competitive package and great flexible benefits

    Cons

    Many Line Managers seem to be promoted due to technical abilities or previous experience and don't necessarily have the skills to be great people managers which can impact the employee experience. There is no "induction" for new line managers to help them through this transition

    Limited after work social interaction due to campus location (Slough)

    Some decisions can take too long and normally involve going far up the LM chain - there's not much confidence in the LM's to make proactive decisions, even if the rhetoric says otherwise

    Telefonica own O2 which gives them great financial backing and O2 are positively impacting on Telefonica, however for larger scale projects it can severely impact the pace of decisions.

    Significant stakeholder management is needed at all levels to work around the above two points and also the "politics" of cross functional decisions

    Advice to ManagementAdvice

    Put more focus on Line Manager capability, especially at the point of promotion
    Delegate decision making and empower middle managers. Encourage greater risk taking and don't burn people if they get it wrong initially - the rewards are more likely to be greater than the risks.
    Ensure expectations are realistic on large scale projects where multiple countries are involved - be open and honest with employees on the comms around this as well - they'll understand

    Recommends
    Approves of CEO
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  5.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - International Bid Manager
    Current Employee - International Bid Manager

    I have been working at Telefónica

    Pros

    working environment is very open and people are very friendly

    Cons

    They speak Catalan. The team was newly established and wasn't very organized

    Recommends
    No opinion of CEO
  6.  

    Good company,marketable left with few marketable skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Allpication Analyst in Leeds, England (UK)
    Former Employee - Allpication Analyst in Leeds, England (UK)

    I worked at Telefónica

    Pros

    Excellent company with great benefits linked to the music and data sides of the business. Very old technologies used in parts of IT so not great for technical career growth but you'd have to be a fool not to develop excellent general skills in business side of IT. Most contracts since have proved O2 is very professional with its head screwed on.

    Cons

    Terrible management of offshore contractors leaves gaping holes in applications that are probably put there as deliberate money spinners for the developers off shore. Offshore guys confided that brown paper bags change hands regularly to allow money spinners into production.

    Recommends
    No opinion of CEO
  7.  

    Creativity environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Consultant in São Paulo, São Paulo (Brazil)
    Current Employee - Marketing Consultant in São Paulo, São Paulo (Brazil)

    I have been working at Telefónica

    Pros

    Working with a multidisciplinary, cooperative and innovative team into a technology environment where people are frequently asked to be new and to recreate.

    Cons

    Some development requires you to be more than the half time hands on. Also, since it means an extremely and complex company you should negociating everything with everyone.

    Advice to ManagementAdvice

    It's a good place to accelerate your career in on of the most exciting areas around the world.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Telehealth at Telefonica

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Sales Manager in London, England (UK)
    Former Employee - National Sales Manager in London, England (UK)

    I worked at Telefónica full-time (more than 3 years)

    Pros

    Excellent insight to technology and a refreshing approach to Telehealth within a global context.

    Cons

    No real understanding of selling in to the NHS and the timescales involved. Also needed to adopt a more academic stance providing evidence of benefit vs risk at a patient level.

    Advice to ManagementAdvice

    return to the UK market when Telehealth is more accepted by the NHS and look for the sales via consumers/end users demand not NHS demand.

    Recommends
    Neutral Outlook
  9.  

    Excelent Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    Friendly atmosphere, nice and smart people to work with

    Cons

    Some of my colleagues had difficult to climb the corporate ladder. Low managerial positions available.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Difficult to make things happen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Database Administrator in Madrid (Spain)
    Current Employee - Database Administrator in Madrid (Spain)

    I have been working at Telefónica as an intern (less than an year)

    Pros

    For starters the salary is better than most of the Spanish companies and your job is very stable. The company works with the newest technologies so get know all the new products.

    Cons

    Most of the employees have been working in the company for more than 10 years, their salaries are very high and they have become lazy because they feel than the company won't fire them. New employees find difficult to start in the company because they don't find any help from their more experiences colleagues

    Advice to ManagementAdvice

    Put more pressure on the more experienced employees and make sure that new employees have a proper introduction in the company.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor
    Former Employee - Customer Service Advisor

    I worked at Telefónica full-time (more than 3 years)

    Pros

    - Great team
    - Great rewards and benefits
    - Great products

    Cons

    - Uncertain of future
    - Lots of redundancies to help cut costs
    - Old systems
    - Some managers are more focused on getting people out than supporting them

    Advice to ManagementAdvice

    - More long term respect needs to be given to front line staff

    Recommends
    Negative Outlook
    No opinion of CEO

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