Telefónica

  www.telefonica.com
  www.telefonica.com

Telefónica Reviews

Updated November 26, 2014
Updated November 26, 2014
199 Reviews
3.5
199 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
51 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Telefónica

    Pros

    great promotion chances in retail

    Cons

    lack of understanding of work/life balance from leaders

    unreasonable targets

    Advice to ManagementAdvice

    think of your people

    Doesn't Recommend
    Disapproves of CEO
  2. 1 person found this helpful  

    Preferential treatment / Bias

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Executive in Dublin, Dublin (Ireland)
    Current Employee - Retail Sales Executive in Dublin, Dublin (Ireland)

    I have been working at Telefónica

    Pros

    Recognition given to employees "Going the extra mile".
    Good commission and remuneration for work carried out.
    Up to date training on devices and packages available.

    Cons

    Recognition to employees is only to Select employees.
    If you EVER made a mistake in O2 it will be held against you and brought up too regularly and career path will be closed.
    There is a strong Bias within the company from senior management levels. The chosen few will gain rewards and recognition the unlucky/unfortunate majority will be ignored or "Managed out"

    Peoples abilities and dedication will not be recognized by Senior Management.

    Advice to ManagementAdvice

    Realize that people can make mistakes and FORGIVE.
    Recognize change in employees and acknowledge when someone has Overachieved.
    Treat all employees equally and reward achievements as well as punishing errors.

    Doesn't Recommend
    No opinion of CEO
  3.  

    O2 PMO not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Dublin, Dublin (Ireland)
    Former Employee - Project Manager in Dublin, Dublin (Ireland)

    I worked at Telefónica

    Pros

    As a company, O2 has good benefits and is responsive to the needs of its employees.

    Cons

    I worked in the O2 PMO (project management office) and it was a very notable exception to the generally very good O2 work environment. Management attitudes were poor and micromanagemet and generally very poor support of staff were pervasive.

    An example of the poor environment occurred when there were several permanent PM openings - not a single one of the 20+ contract PMs even applied.

    Advice to ManagementAdvice

    It has been a long time since O2 was part of the public service (it was formerly part of the state owned telecom provider) and the overbearing and top down Irish public service management approach is very counter productive.

    No opinion of CEO
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  5.  

    Good place to have on your CV but IT staff not treated very well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Design in Slough, Berkshire, South East England, England (UK)
    Current Employee - IT Design in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica

    Pros

    Nice people.
    Flexible working is good.
    Pay lip-service towards change and inovative ways of working.
    Will be better when all workers in Slough are in one building

    Cons

    Lots of travelling between sites ( Slough , Leeds, Preston Brook)
    Outsourcing has left little knowledge of some systems within the company.

    Advice to ManagementAdvice

    Al projects are assessed on the basis of very short term financial goals - a longer term view should be taken.

    Approves of CEO
  6. 1 person found this helpful  

    Twisted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Xxx in Dublin, Dublin (Ireland)
    Current Employee - Xxx in Dublin, Dublin (Ireland)

    I have been working at Telefónica

    Pros

    Good workmates within your own group who make the job a little easier.

    Cons

    Management planning things without telling employees until the very last minute. Announcing the outsourcing of the whole ~Technology Department at the earliest point in the process shows that tehy were planning it for the previous 3 years.

    Advice to ManagementAdvice

    The motto of being bold, open, clear, and trusted needs to be reconsidered, as some of the issues raised in the last 14 months would show that management don't follow the same standards that are expected of their employees.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Was best company to work for 3-4 years ago, but no value on people anymore .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Engineer (level Ommitted) in Dublin, Dublin (Ireland)
    Current Employee - Engineer (level Ommitted) in Dublin, Dublin (Ireland)

    I have been working at Telefónica

    Pros

    Can gain a broad grounding in the telecoms business if you are willing to give up your life. Okay for a short stay 2-3 years.

    Cons

    Management expect you to put the job first above all other considerations.
    Will continually place pressure on individuals to get results often with no real thanks when the job is finished.
    The harder you work and produce, the more is expected the next time. There is an undercurrent of bullying, but hard to prove in isolation.

    Advice to ManagementAdvice

    Realise that people are not machines that can be worked harder and harder without consequence. Employ managers that have done the job and not idiots that just understand numbers. Higher management need to trust their people to get the job done and leave them to it. Stop micro-managing.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager in Madrid, NM
    Current Employee - Senior Manager in Madrid, NM

    I have been working at Telefónica

    Pros

    Multinational - Estability - Telecom Sector

    Cons

    no Leadership - no management.

    Only revenues are considered

    Advice to ManagementAdvice

    Please, manage your teams

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Great global company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - R&D Engineer in Barcelona (Spain)
    Current Employee - R&D Engineer in Barcelona (Spain)

    I have been working at Telefónica full-time (more than 8 years)

    Pros

    Nice place to start your career.

    Cons

    You will have to leave in order to move on. Too many politics and few opportunity to be promoted.

    Recommends
    Negative Outlook
    Approves of CEO
  10.  

    fabulous but disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    smart people, smart ideas and customer service is KING

    Cons

    leadership is old school - still going through transition - great words but what hits the troops is inconsistent. All communication through Powerpoint !

    Advice to ManagementAdvice

    deliver fewer things well, connect more to your audience - your employees are your customers - communication with them, not at them

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    lots of collaboration and teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than an year)

    Pros

    GOOD HOURS and innovative digital business

    Cons

    limited opportunities to learn, things slowed by processes and seeking opinions

    Advice to ManagementAdvice

    be more open to taking risks and be more data focused. align internal practices to a lean digital decision making process

    Doesn't Recommend
    Approves of CEO

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