Telefónica Reviews

Updated July 28, 2015
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264 Employee Reviews

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  1. Helpful (1)

    Nepotism and mismanagement as

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Great technical teams - Hard working people - Global presence - Effort to attract best in class global talent

    Cons

    - Low salaries - Lack of technological development (a solution integrator) - Poor incentives to improve and disrupt - More important to know the right peopel than doing the right thing - International talent leave desperate because of the huge inertia of the copmany - Colleagues working 10 to 15 only


  2. Constant frustration with changing mid level leadership and failing strategy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Sales
    Current Employee - Business Sales

    I have been working at Telefónica full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    1) Flexible working 2) Wider o2 consumer business has great brand 3) Thing big initiative is a real contributor to the community

    Cons

    1) draconian senior leadership in business is not up to the job of changing business direction - vote of no confidence 2) Restructure after restructure with bipolar strategy 3) Cultural habit of blaming people rather than fixing more difficult wider issues of capability, expertise and internal process 4) Do not pay sales people fairly for business won 5) unrealistic expectations of sales, specialists and technical teams with no acknowledgement of challenges or commitment to fix. 6) excessive workloads and hours due to lack of investment in expertise, resource, process and systems. 7) no talent development program for people in business division

    Advice to Management

    Managing upwards will not drive a successful business or high performance team. Senior leadership targets different to staff lower down the tree. Fear culture drives good people to leave hence the large loss of talent.


  3. Helpful (1)

    Used to be great but culture is changing and it's starting to have a negative impact on employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Sales Consultant in Birmingham, England (UK)
    Current Employee - Pre-Sales Consultant in Birmingham, England (UK)

    I have been working at Telefónica full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Cutting edge of mobility changing the way people work which is making a positive impact on the economy especially in the public sector. People at lower management and below are great. Work life balance

    Cons

    Don t drink their own champagne so although customers are given access to great technology the employees don t always get the same. Senior management and leadership team are out of touch with employees and the marketplace. Lack of long term planning means that knee jerk tactical decisions are in play.


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  5. From insidr is not the same from outside

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in São Paulo, São Paulo (Brazil)
    Current Employee - Software Engineer in São Paulo, São Paulo (Brazil)

    I have been working at Telefónica

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Really nice benefits, there are very flexible hours só the work-life balance is truly great, the deadline were always fare and rarely was to much pressure, it's fairly easy to shift team if you are unhappy with your current, this company is truly a great international experience.

    Cons

    I will complete 3 years in Telefonica, in this time my bosses don't have a clue if I exceed myself (in fact I never had a feedback at all), I don't have KPI and my manager as a clear lack o leadership, three years in a roll he had one of the worst team evaluation and the director won't do nothing. If you are expecting to work hard and get compensated by that, forget it, it only matter politics and being aligned with the right person in the company is essential, there is a trade off here, they won't put you pressure but you won't grow fast on the company as well, so be advised. By the way, every six month the company change its management structure so expects some job friction and slowliness for 2/3 months a year.

    Advice to Management

    Please, start doing your job! This lack of posture combined with poor performance is a motivation killer. Stop doing politics and pursue results for god sake, and evaluate your team by them, not only, by the project you like most. Start to be responsible with the career of others, and help them to achieve success one instead of looking only for your shoes.


  6. Improvement in progress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lima, Lima Region (Peru)
    Former Employee - Anonymous Employee in Lima, Lima Region (Peru)

    I worked at Telefónica (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Modern facilities and goo benefits

    Cons

    A former public company that spends considerable amounts of money by encouraging unionized employees to take retirement

    Advice to Management

    Reduce paperwork and bureaucracy


  7. Client Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good environment, customer first techology, engineering based approach

    Cons

    Chaotic, under paid, resources stretched way too thinly

    Advice to Management

    Prioritise needs and wants


  8. Working for o2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Advisor in Stratford, London, England (UK)
    Former Employee - Retail Advisor in Stratford, London, England (UK)

    I worked at Telefónica (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent pay decent hours good discount

    Cons

    Hard targets to hit. Managers don't care whether store is busy or not. Managers are bullies Got fired for complaining I could not work on a day I wasn't supposed to anyway and I gave a weeks notice to let them know the rota was done wrong

    Advice to Management

    Fix yourselves and think about ur staff


  9. Good Telecommunication company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Telefónica

    No opinion of CEO
    No opinion of CEO

    Pros

    Salary, Big Company, Spanish culture.

    Cons

    Bad administration, Old school boss. Need new vision


  10. Helpful (1)

    A little bit of caos

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Sales Consultant in Miami, FL
    Current Employee - Pre-Sales Consultant in Miami, FL

    I have been working at Telefónica full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Stable Nice people Freedom to take decisions Result oriented

    Cons

    Lack of processes No strategic planing at all Old fashion style of Management

    Advice to Management

    See the new market out there and get updated Please listen your people and treat them much better Define a real strategy and follow up


  11. Helpful (1)

    Good global company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Large global company with many opportunities. Solid financials. Willingness to move people around the globe to get international experience

    Cons

    Fairly bureaucratic organization. All decisions made or go through Madrid. Decision making can be slow given the many layers of bureaucracy.

    Advice to Management

    Reduce management layers, empower your managers.



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