Telefónica

www.telefonica.com
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Telefónica Reviews in United Kingdom

Updated February 13, 2015
Updated February 13, 2015
79 Reviews
3.3
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
79 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

79 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great place to work, great opportunities to earn and best work culture in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive
    Current Employee - Sales Executive

    I have been working at Telefónica full-time (less than a year)

    Pros

    Work life balance. Working with most exciting customers in the IT industry. Great perks, pay and bonuses

    Cons

    Very disorganised but a little like a startup in some ways. Sometimes projects are left to last minute and everyone panics working into the early hours but that's not very often. It's the worst internal IT environment known to mankind. Archaic policies and practices coupled with archaic technology means communication is difficult (ironically).

    Advice to ManagementAdvice

    Employ more people and invest more into IT

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Tef Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Merchandising Manager in Slough, Berkshire, South East England, England (UK)
    Current Employee - Senior Merchandising Manager in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (more than 10 years)

    Pros

    Great culture, reasonable salary, flexible working conditions. Overall package and working conditions very good. Multiple sites and the ability to work across them.

    Cons

    . . . . . . . . . . . . . . . . . . . . . . . . .

    Recommends
    Positive Outlook
  3.  

    working in many countries and different departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Planning and Market Intelligence Manager in Slough, Berkshire, South East England, England (UK)
    Current Employee - Business Planning and Market Intelligence Manager in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica

    Pros

    Possibility to move to different departments and countries

    Cons

    slow to make changes and execute strategic decisions

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Telehealth at Telefonica

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Sales Manager in London, England (UK)
    Former Employee - National Sales Manager in London, England (UK)

    I worked at Telefónica full-time (more than 3 years)

    Pros

    Excellent insight to technology and a refreshing approach to Telehealth within a global context.

    Cons

    No real understanding of selling in to the NHS and the timescales involved. Also needed to adopt a more academic stance providing evidence of benefit vs risk at a patient level.

    Advice to ManagementAdvice

    return to the UK market when Telehealth is more accepted by the NHS and look for the sales via consumers/end users demand not NHS demand.

    Recommends
    Neutral Outlook
  6. 1 person found this helpful  

    Used to be great but culture is changing and it's starting to have a negative impact on employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre-Sales Consultant in Birmingham, England (UK)
    Current Employee - Pre-Sales Consultant in Birmingham, England (UK)

    I have been working at Telefónica full-time (more than 10 years)

    Pros

    Cutting edge of mobility changing the way people work which is making a positive impact on the economy especially in the public sector.
    People at lower management and below are great.
    Work life balance

    Cons

    Don t drink their own champagne so although customers are given access to great technology the employees don t always get the same.
    Senior management and leadership team are out of touch with employees and the marketplace.
    Lack of long term planning means that knee jerk tactical decisions are in play.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    O2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    Well paid. Good working life

    Cons

    High targets. Unrealistic aims from upper management

    Doesn't Recommend
    Neutral Outlook
  8.  

    Constant frustration with changing mid level leadership and failing strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales
    Current Employee - Business Sales

    I have been working at Telefónica full-time

    Pros

    1) Flexible working
    2) Wider o2 consumer business has great brand
    3) Thing big initiative is a real contributor to the community

    Cons

    1) draconian senior leadership in business is not up to the job of changing business direction - vote of no confidence
    2) Restructure after restructure with bipolar strategy
    3) Cultural habit of blaming people rather than fixing more difficult wider issues of capability, expertise and internal process
    4) Do not pay sales people fairly for business won
    5) unrealistic expectations of sales, specialists and technical teams with no acknowledgement of challenges or commitment to fix.
    6) excessive workloads and hours due to lack of investment in expertise, resource, process and systems.
    7) no talent development program for people in business division

    Advice to ManagementAdvice

    Managing upwards will not drive a successful business or high performance team. Senior leadership targets different to staff lower down the tree. Fear culture drives good people to leave hence the large loss of talent.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Great company with lots of potential but too much instability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Marketing Manager in London, England (UK)
    Former Contractor - Marketing Manager in London, England (UK)

    I worked at Telefónica as a contractor (more than a year)

    Pros

    Great work environment and great people. The pay and rewards are more than average for equivalent roles at other companies.

    Cons

    Advancing in this business can be tough if one is not well connected within the business.

    Advice to ManagementAdvice

    Take the time to get to know and develop the people who show a strong potential and a true desire to succeed and grow within your business. My experience with Telefonica has been that some people do not progress due to their own bosses not supporting their career progression.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Massively political organisation with little true Enterprise experience (A Wannabe)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in Slough, Buckinghamshire, South East England, England (UK)
    Former Employee - Business Development in Slough, Buckinghamshire, South East England, England (UK)

    I worked at Telefónica full-time (more than a year)

    Pros

    Had some good people there but they came from good old BT
    reasonable salary
    Good if you re a talented job Jockey
    Good place to rest (short) while working out where you think your career needs to go

    Cons

    Not good at Team work
    Individual senior managers far too focussed on their own personal branding
    Lack of customer focus
    Very poor delivery

    Advice to ManagementAdvice

    Go get a Job at EE ....if you can

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    fabulous but disconnected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    smart people, smart ideas and customer service is KING

    Cons

    leadership is old school - still going through transition - great words but what hits the troops is inconsistent. All communication through Powerpoint !

    Advice to ManagementAdvice

    deliver fewer things well, connect more to your audience - your employees are your customers - communication with them, not at them

    Recommends
    Neutral Outlook
    Approves of CEO

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