Telefonica

  www.us.telefonica.com
  www.us.telefonica.com

Telefonica Reviews

Updated December 1, 2014
Updated December 1, 2014
30 Reviews
3.6
30 Reviews
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Angel Barrio
7 Ratings

Employee Reviews

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  1.  

    Excellent work environment, very professional and dynamic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Services Manager in Miami, FL
    Current Employee - Global Services Manager in Miami, FL

    I have been working at Telefonica full-time (more than 3 years)

    Pros

    Telefonica US make sure to bring the best people to the team. The work environment is real positive and friendly. The leadership team is very open to analyze and look for solutions that will improve the services to the customers and finally the challenges are always constant so this always bring new learning and something real good is to work with global customers and colleagues worldwide.

    Cons

    Telefonica in the US is very well organized while Globally speaking the company is too big which means that sometimes is not real fast to move and take decisions.

    Advice to ManagementAdvice

    Keep doing this excellent job! We have an outstanding leadership team.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Compensation plan was used by operations to hide inefficiencies and promote themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefonica full-time

    Pros

    Base Salary was competitive or above industry avg.

    Cons

    long work hours, no gratitude, quota levels were manipulated to where the sales staff could not anchor in on goals because the attainments changed often.

    Advice to ManagementAdvice

    Put in place a fair comp structure, reward hard work...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Many cultures under one roof

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Global Account Director in Mountain View, CA
    Current Employee - Global Account Director in Mountain View, CA

    I have been working at Telefonica full-time (more than an year)

    Pros

    Good benefits
    Exposure to associates across 25+ countries
    Embracing personal interactions - latin-style culture
    Opportunities to travel

    Cons

    Spanish-based hierarchal structure
    Poor management leadership
    Lower tolerance for innovative or disruptive approaches

    Advice to ManagementAdvice

    Open up a more interactive and embrasive approach for the team. A buy-in approach would likely yield greater returns. Within well-run organizations, titles are pretty meaningless. At best, they advertise some authority, an official status conferring the ability to give orders and induce obedience. But titles mean little in terms of real power, which is the capacity to influence and inspire. Have you ever noticed that people will personally commit to certain individuals who on paper (or on the organization chart) possess little authority, but instead possess pizzazz, drive, expertise, and genuine caring for teammates and products? On the flip side, non-leaders in management may be formally anointed with all the perks and frills associated with high positions, but they have little influence on others, apart from their ability to extract minimal compliance to minimal standards.

    Recommends
    Neutral Outlook
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  5.  

    Good brand in wrong hands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Juan, PR
    Current Employee - Anonymous Employee in San Juan, PR

    I have been working at Telefonica

    Pros

    Good salary and benefits.
    Some good individuals to work with.

    Cons

    Poor communication, lack of direction and weak decision making.
    Old-fashioned leadership without a clear goal.
    There is no career path or training program.

    Advice to ManagementAdvice

    Invest in management development training courses
    Promote the company values, mission, vision.
    Define and enforce policies, procedures and processes.
    Listen your employees feedback.

    Doesn't Recommend
  6.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager in London, England (UK)
    Former Employee - Business Manager in London, England (UK)

    I worked at Telefonica as an intern (more than an year)

    Pros

    personal growth for myself over the year

    Cons

    meeting new people while i work there

    Advice to ManagementAdvice

    perks

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great manager, processes a little less so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance in London, England (UK)
    Former Employee - Finance in London, England (UK)

    I worked at Telefonica full-time (more than an year)

    Pros

    Working underneath a fantastic manager that gave me full autonomy and let me get on with it, I had complete freedom to work around my needs and desires - provided I delivered on my objectives and made my boss happy with these outcomes.

    Cons

    Little team cohesion amongst the wider finance teams. It didn't feel like we were working towards a single set of objectives - more like a scattered approach.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Telefonica Germany

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IP and Optical Engineer in Munich (Germany)
    Current Employee - IP and Optical Engineer in Munich (Germany)

    I have been working at Telefonica part-time (more than an year)

    Pros

    Petty Relaxing job. Work-life is balanced. Good environment

    Cons

    Learning is limited . colleagues are not really helpful.

    Advice to ManagementAdvice

    Improve the team structure and clearly describes goals

    Recommends
    Negative Outlook
    Approves of CEO
  9.  

    Not a bad place to work, improvement is needed.

    Former Employee - Sales Advisor
    Former Employee - Sales Advisor

    I worked at Telefonica part-time (less than an year)

    Pros

    Good quarterly bonuses. Working hours can be pretty flexible. There is good training modules available, however these could be promoted more so all staff know about them.

    Cons

    Spirit points system is ridiculous - takes a long time to build these up. After making a lot of sales I still did not receive many points. Doesn't have a good culture of internal promotion - people who work hard don't get rewarded as much as new people do.

    Advice to ManagementAdvice

    More internal promotion is needed.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst Senior in São Paulo, São Paulo (Brazil)
    Current Employee - Analyst Senior in São Paulo, São Paulo (Brazil)

    I have been working at Telefonica full-time (less than an year)

    Pros

    Very good place to work.
    Health / Dental plus food ticket

    Cons

    i don't have nothing to say about that ... only the noise int he morning caused buy a lot of junk talks

    Advice to ManagementAdvice

    Pay more attention on your team

  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Slough, Berkshire, South East England, England (UK)
    Former Employee - Project Manager in Slough, Berkshire, South East England, England (UK)

    I worked at Telefonica full-time (more than 5 years)

    Pros

    Huge ambitions
    Thinking outside of the box

    Cons

    Too much red tape
    Too much hierarchy

    Advice to ManagementAdvice

    Focus on the people aspect of Telefonica, they're the ones that really matter

    Recommends
    Positive Outlook
    Approves of CEO

Telefonica Photos

Telefónica Headquarters. Madrid (Photo thanks to Flickr user Antonio Garro, Some Rights Reserved)
Telefónica (Photo thanks to Flickr user ZaCky, Some Rights Reserved)
Telefónica (Photo thanks to Flickr user Daniel Waters, Some Rights Reserved)

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