Teleperformance

www.teleperformance.com
Employer Engaged

Teleperformance Reviews

Updated March 3, 2015
Updated March 3, 2015
765 Reviews
2.4
765 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Teleperformance Fondateur Daniel Julien
Daniel Julien
266 Ratings

Review Highlights

Pros
  • A laid back work environment with experienced and helpful management (in 24 reviews)

  • As far as the company working with you to create a flexible schedule goes- it's very possible to do (in 19 reviews)


Cons
  • The call center manager ended up getting fired a few months after I had already left (in 31 reviews)

  • First off, this will only be a small stop in your customer service career (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Incredible company with strong values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at Teleperformance

    Pros

    Exceptional promotion opportunities. You can build a career at Teleperformance. Great leadership and values driven from CEO down.

    Cons

    Enhanced training to further create strong leaders.

    Advice to ManagementAdvice

    Continue to strive for excellence with employee satisfaction at the core.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Outstanding group of engaged people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Teleperformance

    Pros

    This is the real stuff ! People engaged to make things better, in the service delivery, and imaging a difference for all the people they interact with.

    Cons

    It's a hard working company, very demanding. So it's not a place to sit back and relax

    Advice to ManagementAdvice

    Communicate better Teleperformance values and involvement in best place to work and social responsibility.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Lisbon (Portugal)
    Current Employee - Account Manager in Lisbon (Portugal)

    I have been working at Teleperformance full-time (more than 3 years)

    Pros

    The colleagues are fantastic, everyone is very committed and live up to the company values. That's definitely what stands out.

    Cons

    Has its stressful moments like any job, but can't pin any cons.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I've never worked at a company that showed me this much respect and loyalty. Definitely amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Card Agent in South Salt Lake, UT
    Current Employee - Credit Card Agent in South Salt Lake, UT

    I have been working at Teleperformance full-time (less than a year)

    Pros

    I ABSOLUTELY LOVE MY JOB!!

    Cons

    Not letting a bad score get you down

    Advice to ManagementAdvice

    ive made teleperformance my 2nd home

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Agent in Boise, ID
    Former Employee - Technical Support Agent in Boise, ID

    I worked at Teleperformance full-time (more than 3 years)

    Pros

    Great people to work with. Worth the effort to work here.

    Cons

    Time schedules, sometimes you get what you want, and sometimes it takes forever to make any change to your schedule.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I wish to be hired in this company !

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Teleperformance full-time (more than 10 years)

    Pros

    Multinational company - High quality services & agents too .

    Cons

    they accept a very fluent ( speaking - English ) and very good speaking English is not available I think .

    Recommends
    Positive Outlook
  8.  

    The easiest job I have had so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AppleCare Senior Advisor in Boise, ID
    Current Employee - AppleCare Senior Advisor in Boise, ID

    I have been working at Teleperformance

    Pros

    Laid back managers
    No dress code
    As a senior advisor I can do whatever I want within reason

    Cons

    Well its a call center.

    Recommends
    Positive Outlook
  9.  

    teleperformance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Miami, FL
    Former Employee - Customer Service Representative in Miami, FL

    I worked at Teleperformance

    Pros

    great company, great, great, great

    Cons

    no real advancement, no, no, no, no

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Hermosillo, Sonora (Mexico)
    Current Employee - Customer Service Representative in Hermosillo, Sonora (Mexico)

    I have been working at Teleperformance part-time (less than a year)

    Pros

    Flexible Work Schedules
    Friendly Supervisors
    Good Pay

    Cons

    Personal Growth
    No casual outfits accepted

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great at launches

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Teleperformance full-time (more than 5 years)

    Pros

    Great at account launches. Well-prepared.

    Cons

    Some higher management's roles are vague.

Work at Teleperformance? Share Your Experiences

Teleperformance

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.