Telmate

  www.telmate.com
  www.telmate.com

Telmate Reviews

Updated October 18, 2014
Updated October 18, 2014
15 Reviews
3.5
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Richard Torgersrud
11 Ratings

Employee Reviews

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  1.  

    I found work heaven...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Support in San Francisco, CA
    Current Employee - IT Support in San Francisco, CA

    I have been working at Telmate full-time (more than an year)

    Pros

    Self-managed teams, a Director that is professional and listens to your concerns and needs. The location is amazing, right in the center of the Financial District, China Town, near north beach and a few minutes from Union Square. Very smart people with great ideas and innovation. Great catered meals, snacks and break area.

    Cons

    The biggest con right now are the growing pains and implementing enterprise solutions that are manageable instead of complete home grown solutions. Change is tough at any time in a company but totally expected and needed with massive growth! Documentation is pretty scarce but offers a challenge in correcting that issue.

    Advice to ManagementAdvice

    With all the growth going on, some sort of guideline must be established to define the role of Product Owners in each group.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    The stars have finally aligned.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA

    I have been working at Telmate full-time (more than an year)

    Pros

    Telmate has a strong and passionate development team that is working with cutting edge technologies. We're fortunate to work in a spectacular work environment and an interesting and cool market, all with an opportunity to make a real and positive social impact.

    Cons

    It can be in incredibly fast work pace. And like with many leadership companies, market demands and priorities can often result in difficult trade-offs.

    Advice to ManagementAdvice

    Empower employees with more product ownership along with accountability, and hold individuals accountable for product performance and a positive user experience.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Fun, relaxed cool place to work and be innovative!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Instructional Designer in San Francisco, CA
    Current Employee - Instructional Designer in San Francisco, CA

    I have been working at Telmate full-time (less than an year)

    Pros

    Gorgeous view of the bay, beautiful office, open environment, lots of delicious free-food, fast-paced environment with no red tape. Young and silly atmosphere. Not too many egos. All Macs! Really nice, smart people to work with.

    Cons

    No processes, documentation, procedures, a bit chaotic - but that can be a plus if you're the type of person who likes a lot of freedom.

    Advice to ManagementAdvice

    Although I'm not a fan of middle management, you still need someone to oversee bigger area like Customer Experience - someone who can tie everything together for each product and ensure quality and consistency.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Culture is fun, innovative and creative. Workplace is well equipped and in a great location. Awesome perks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Telmate full-time (less than an year)

    Pros

    Collaborative environment. High-performing and talented work teams.

    Cons

    I wouldn't mind more vacation time but it's not a deal-breaker considering all that the company has to offer.

    Advice to ManagementAdvice

    Please keep up the good work hiring talented and driven employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Innovative environment, excellent work-life balance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telmate full-time (less than an year)

    Pros

    A lot less trendy of an industry than most you can find in San Francisco; but Telmate is so forward-thinking, you'll hardly notice. Management is progressive when approaching every aspect of the business -- from the technology itself to the slick work environment to their respect for work-life balance.

    Cons

    Salary is not really competitive for a major city.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Fun, low stress environment with lots to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA

    I have been working at Telmate full-time (more than an year)

    Pros

    I love the fact that the office is pretty much empty by five and that walking around you'll see a lot of smiles and conversations of people planning, teaching and learning. The views are beautiful as is the office space. Semi annual raises are a big perk. Encouraged and sponsored continued learning as well as support for evolving technologies is appreciated and not taken for granted. Salaries are great. Four catered meals a week plus massages and beer are nice. Very low drama and lots of laughter.

    Cons

    Vacation time sucks, so does our dental insurance. Like, it's pretty much non existent.
    We change priorities suddenly and without warning so you can't really stay personally invested in any project. Referral fees are way below market rate. Hr doesn't exist. Every six months it seems like there's some big reorg. No stock options or bonuses.

    Advice to ManagementAdvice

    Get better dental insurance and give us more vacation when we've been there a while.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great place to work at with general growing pains to accommodate fast growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology in San Francisco, CA
    Current Employee - Technology in San Francisco, CA

    I have been working at Telmate full-time (more than an year)

    Pros

    People here are enjoyable to work with in an open environment - smart, innovative, hardworking, friendly.
    Very unique market and several technology solutions (both hardware and software - web and mobile) around this particular market ends up being very challenging but exciting.
    Dedicated to Scrum including company sprint demos to show the teams' work
    Remodeled office with great meeting room views.
    Reviews and adjustments every 6 months.
    Catered breakfast/dinners certain days / separate kitchen eating or rec area
    Massage sessions twice a month.
    Company team building events.
    Hosted Meetups on upcoming technologies.
    Brown Bag technical lunch sessions.
    Opportunities for IT related professional training/conference attendance.

    Cons

    General growing pains to accommodate fast company growth - adjustments to new people and potential new teams as more people come on board - adjusting to dynamics of new teams/new people takes time.
    Private company, no stock options.
    Although innovative technologies are great - it's sometimes the Wild West when introducing new technologies, more standardization or leadership needed to avoid any potential technical debt.

    Advice to ManagementAdvice

    More communication on the vision of the company, increase level of transparency.
    Consider raising the referral bonus or add additional incentives - already have referred many to this company
    Identify or bring in technical leadership in order to ensure accountability.
    Improve the level of benefits - particularly dental.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Avoid Working here if you have innovative technical ideas.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical in San Francisco, CA
    Former Employee - Technical in San Francisco, CA

    I worked at Telmate full-time (less than an year)

    Pros

    10min from BART
    Some food served, snacks, drinks, all Mac environment

    Cons

    Look at other reviews, like Godfather-like management, and Dysfunctional environment.
    Several key technical positions are unchallenged, even if they should be re-evaluated.
    Agile not implemented right, because disagreements and personality problems are not worked out.
    High turn-over for new employees because they are looking for the right personality fit, not technical expertise.
    It seems removing employees is done without proof and trust is placed in lying co-workers.
    Which leads me to stating employees who suck-up to management, even in Agile self-organized teams, are considered better than technically producing members.
    Watch out for total intolerance to views expressed that differ from existing teammates, or they want you terminated.
    Complaining to management seems to work here, pretty well.

    Advice to ManagementAdvice

    Implement Agile properly, and don't let existing employees think they can rule the team. All members should be equal, and personality differences should be worked out among team members, not management.

    Don't be so quick to judge personality problems, because a team needs to grow organically and work out issues, including team building, and therapy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    A rare find in Silicon Valley!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Telmate full-time (more than an year)

    Pros

    - A chance to part of building innovative technologies that completely change a marketplace while having a real, measurable positive impact on human lives.
    - A entrepreneurial team and environment that is fast paced and results driven
    - Strong pay levels with great office perks like free lunches every thursday, free breakfast every friday, free snacks, free drinks, massage, and more.
    - AWESOME office location with killer views
    - Smart, fun, creative team
    - Third largest in the market but quickly grabbing market share - growth company
    - Fascinating market where you can directly see the impact from our product
    - Huge growth potential
    - Strong financial position
    - Great mission and values
    - Semi-annual reviews so salary stays competitive

    Cons

    - High expectations on employee performance
    - Fast-pace environment that can change quickly to stay ahead of the market
    - Growth path comes with the growth of the company
    - Privately held so no stock options

    Advice to ManagementAdvice

    - More frequent communication updates of the business plan to staff
    - Consider strengthening some benefits
    - Add performance incentives

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Avoid this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telmate full-time

    Pros

    Great view
    Massage on Tuesdays
    Lunch on Thursdays
    Breakfast on Friday

    Cons

    Sub-Market Pay
    When the execs get stressed, the yell at everyone
    No room for advancement
    3 people basically are in charge, no chance for input

    Advice to ManagementAdvice

    Learn to manage people. You have a great group of people there, and yet you talk down to them and yell when you are stressed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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