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Telstra
3.4 of 5 90 reviews
www.telstra.com.au Melbourne, Australia 5000+ Employees
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Telstra Reviews

Updated May 22, 2013

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3.4 90 reviews

                             

94% Approve of the CEO

Telstra CEO and Board Member David Thodey

David Thodey

(51 ratings)

71% of employees recommend this company to a friend
90 employee reviews
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Current Employee – been working at Telstra as a contractor for more than 3 years

Prosyou can work from home, flexible hours

Consnot easy to get a salary raise or change your position, there are too many managers, a bit slow for change

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Melbourne (Australia)

Former Employee – worked at Telstra full-time for more than a year

Prosbig company, big budgets, well resourced
broad technology and career options
expansive customer base and services
good conditions and work/life balance
modern management practices
strong diversity focus

Consslow to change
pubic service like
can get lost in the crowd
below average pay
no rapid advancement options

Advice to Senior Managementneed to drive change across the entire company not just a select few progressive groups.

Yes, I would recommend this company to a friend

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Former Employee – worked at Telstra part-time for more than 3 years

Pros+ You learn a lot very quickly.
+ If you persevere, you learn how to deal with tough customers
+ Good progression if you're into retail/management.

It's a good place to work if you're just looking for a part time or casual role. If you are looking at a full-time role, I suggest looking into the assistant manager training programs.

Cons- So much bureaucracy, even at a store level.
- Internal feedback goes nowhere.
- Poor commission structure.
- Management is continuously flip-flopping on the simplest of issues (till balancing, cheques)

I'm not sure how much you can actually invest into the company's retail strategy. Or its regional-level managers.

Advice to Senior ManagementListen to your employees. Take feedback and actually do something with it.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Telstra full-time for more than 3 years

ProsGreat experience, team and structure.

ConsNo growth potential, very dated and senior management is not at all helpful or concerned abt employees futures.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Sydney (Australia)

Former Employee – worked at Telstra full-time for more than 7 years

ProsResources, great budgets, intelligent people, great flexibility if you ask

ConsHighly political, sometimes to toxic levels.

Not really a con - more a bit of advice to employees, if you want to do something, or get somewhere in this company, you need to work it out yourself, do it yourself. The good thing is that, once you know what you want (and what's in it for Telstra/management) and can articulate it up the line, I've found the powers that be to be very flexible and willing to help and support unusual endeavours.

Advice to Senior ManagementWatch the politics and encourage people to be more proactive in their career management (in a positive way)

Yes, I would recommend this company to a friend

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Sydney (Australia)

Current Employee – been working at Telstra full-time for more than a year

ProsThe variety of equipment and platforms ensures that there is no chance for boredom. Much effort is being made to ensure a good work /life balance too.

ConsThe amount of administrative overhead being placed on technical staff is excessive.

Advice to Senior ManagementReduce the manual reporting requirements by fixing the tools that are there.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Melbourne (Australia)

Former Employee – worked at Telstra as a contractor for less than a year

ProsOpportunity to closely work with multi-disciplined technologists

Consthere are no downsides at workplace to my knowledge

Advice to Senior ManagementNo Suggestions at the moment

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Telstra full-time for more than 3 years

ProsThe pay is good and there are a lot of opportunities to move around to different divisions

Conscontinual restructures - going through a lot of change at the moment

Yes, I would recommend this company to a friend

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Melbourne (Australia)

Current Employee – been working at Telstra full-time for less than a year

ProsLarge imposing company where the enjoyment will depend on what business unit you are part of. It is undergoing a great change that is exciting to be part of.

ConsThe size of the company means that there are policies that will become frustrating when working across units. This can lengthen processes

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • No Opinion of CEO

 

Melbourne (Australia)

Current Employee – been working at Telstra full-time for more than 3 years

ProsGood company to work with Flexible environment

ConsJob Insecurity and lack of recognition of Hard Work

Advice to Senior ManagementPlease make the Talented and Hard Working People stay with the company in case of redundancies

Yes, I would recommend this company to a friend

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