Glassdoor is your free inside look at Telstra reviews and ratings — including employee satisfaction and approval rating for Telstra CEO David Thodey. All 90 reviews posted anonymously by Telstra employees.
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94% of the CEO
David Thodey
Current Employee – been working at Telstra as a contractor for more than 3 years
Pros – you can work from home, flexible hours
Cons – not easy to get a salary raise or change your position, there are too many managers, a bit slow for change
Yes, I would recommend this company to a friend
2013-03-12 16:18 PDT
Former Employee – worked at Telstra full-time for more than a year
Pros – big company, big budgets, well resourced
broad technology and career options
expansive customer base and services
good conditions and work/life balance
modern management practices
strong diversity focus
Cons – slow to change
pubic service like
can get lost in the crowd
below average pay
no rapid advancement options
Advice to Senior Management – need to drive change across the entire company not just a select few progressive groups.
Yes, I would recommend this company to a friend
2013-03-06 17:29 PST
Former Employee – worked at Telstra part-time for more than 3 years
Pros – + You learn a lot very quickly.
+ If you persevere, you learn how to deal with tough customers
+ Good progression if you're into retail/management.
It's a good place to work if you're just looking for a part time or casual role. If you are looking at a full-time role, I suggest looking into the assistant manager training programs.
Cons – - So much bureaucracy, even at a store level.
- Internal feedback goes nowhere.
- Poor commission structure.
- Management is continuously flip-flopping on the simplest of issues (till balancing, cheques)
I'm not sure how much you can actually invest into the company's retail strategy. Or its regional-level managers.
Advice to Senior Management – Listen to your employees. Take feedback and actually do something with it.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-23 04:55 PDT
Current Employee – been working at Telstra full-time for more than 3 years
Pros – Great experience, team and structure.
Cons – No growth potential, very dated and senior management is not at all helpful or concerned abt employees futures.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-13 16:25 PDT
Former Employee – worked at Telstra full-time for more than 7 years
Pros – Resources, great budgets, intelligent people, great flexibility if you ask
Cons – Highly political, sometimes to toxic levels.
Not really a con - more a bit of advice to employees, if you want to do something, or get somewhere in this company, you need to work it out yourself, do it yourself. The good thing is that, once you know what you want (and what's in it for Telstra/management) and can articulate it up the line, I've found the powers that be to be very flexible and willing to help and support unusual endeavours.
Advice to Senior Management – Watch the politics and encourage people to be more proactive in their career management (in a positive way)
Yes, I would recommend this company to a friend
2013-03-12 20:28 PDT
Current Employee – been working at Telstra full-time for more than a year
Pros – The variety of equipment and platforms ensures that there is no chance for boredom. Much effort is being made to ensure a good work /life balance too.
Cons – The amount of administrative overhead being placed on technical staff is excessive.
Advice to Senior Management – Reduce the manual reporting requirements by fixing the tools that are there.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-26 14:50 PST
Former Employee – worked at Telstra as a contractor for less than a year
Pros – Opportunity to closely work with multi-disciplined technologists
Cons – there are no downsides at workplace to my knowledge
Advice to Senior Management – No Suggestions at the moment
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-23 22:32 PST
Current Employee – been working at Telstra full-time for more than 3 years
Pros – The pay is good and there are a lot of opportunities to move around to different divisions
Cons – continual restructures - going through a lot of change at the moment
Yes, I would recommend this company to a friend
2013-02-17 04:25 PST
Current Employee – been working at Telstra full-time for less than a year
Pros – Large imposing company where the enjoyment will depend on what business unit you are part of. It is undergoing a great change that is exciting to be part of.
Cons – The size of the company means that there are policies that will become frustrating when working across units. This can lengthen processes
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-10 12:19 PST
Current Employee – been working at Telstra full-time for more than 3 years
Pros – Good company to work with Flexible environment
Cons – Job Insecurity and lack of recognition of Hard Work
Advice to Senior Management – Please make the Talented and Hard Working People stay with the company in case of redundancies
Yes, I would recommend this company to a friend
2013-02-07 20:44 PST
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No thanks – I'll just look around