Telstra
3.4 of 5 144 reviews
www.telstra.com.au Melbourne, Australia 5000+ Employees

Telstra Reviews

Updated Jul 2, 2014
Telstra – Melbourne – “Telstra”

All Employees Current Employees Only

3.4 144 reviews

                             

89% Approve of the CEO

Telstra CEO and Board Member David Thodey

David Thodey

(92 ratings)

67% of employees recommend this company to a friend
144 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Work life balance is great with ability to work from home"
    in 19 reviews
  • "Rates are competitive, flexible working hours, many opportunities to transfer and work on other projects / other cities"
    in 11 reviews
Cons:
  • "The overarching ownership some long termers have within the organisation which can often prevent you GETTING THINGS DONE"
    in 4 reviews
  • "Disconnect between senior front line staff & senior management"
    in 6 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Approves of CEO

     

    Great CEO and lots of opportunites

    Senior Product Manager (Current Employee)

    ProsStrong, ethical leadership team
    Ability to move around within company

    ConsStill lots of politics
    slow to move

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Comp & Benefits
           
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    Overall, good company to work for

    Anonymous Employee (Former Employee)
    Sydney (Australia)

    ProsGood work life balance, good hours

    ConsNot much room to move up for most, reviews can be unfair

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Underwhelming

    Anonymous Employee (Former Employee)
    Sydney (Australia)

    ProsCBD location
    Flexible work arrangements
    Allocated budgets
    Profitable
    Salary is on benchmark

    ConsIncompetent People Managers
    Many employees have been there for 10 years + and have been promoted above thier level of competence and/or know nothing else but the Telstra way – Cliques everywhere
    Lack of cohesion in Organisational Development structure, strategy and priorities (to little too late and not best practice)

    Advice to Senior ManagementIf you are going to invest in a robust OD strategy invest in recruiting people who understand what this is. Don't rename your learning and development function 'Organisational Development' and then just continue to do what you have always done.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Excellent place to work.

    Business Analyst (Current Employee)
    Melbourne (Australia)

    ProsThere are great opportunities to move up and around the organisation.
    There is a good work culture, with the workplace being inclusive and friendly.
    There is lots of flexibility, in terms of work location and work hours.
    The work is generally quite interesting and meaningful.

    ConsThere is a holdover from the old days that manifests itself in the organisation having a bureaucratic nature. There are lots of approvals and process that can slow down the pace of work and hinder positive outcomes.
    The organisation is sometimes slow-moving, because of its size and culture.
    There is still a legacy of a public service mentality among some employees and in some processes.

    Advice to Senior ManagementTransform, move away from the public service mentality to a private sector mentality.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    1 person found this helpful  

    good

    Anonymous Employee (Current Employee)

    ProsLarge business with potential to move around org

    Cons10 % pay rise maximum

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Sales Team Leader

    Sales Manager (Former Employee)
    Adelaide (Australia)

    ProsLarge amount of opportunities in many varied areas and a growing international footprint
    Great benefits ie employee discounts
    Generally promotions are based on merits.

    ConsMany layers of management - very difficult to execute rapid change
    Sometimes can feel like a juvenile environment
    Constant change and shifting of the goalposts
    Often poor communication and engagement regarding changes

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Good Salary, Poor advancement, training, policies driven by perception rather than logic.

    Technical Specialist (Former Employee)
    Melbourne (Australia)

    ProsHigh Salary for comparable job functions, elsewhere.
    Some Flexibility in my job function.
    Line Management good.

    ConsExecutive Management decision making not in line with reality line staff face on a daily basis.

    Advice to Senior ManagementListen to Line staff, rather than PR executives.
    Provide more realistic training to advance staff morale and advancement.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Retail

    Customer Service Advisor (Former Employee)
    Sydney (Australia)

    ProsGreat company to work for - great perks along with good management

    ConsCustomers are difficult to work with due to their past

    Advice to Senior Managementno advice at all

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
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    • No Opinion of CEO

     

    Promising career path as long as you willing to learn

    Anonymous Employee (Current Employee)

    ProsFlexible working hours
    Plenty of online and tutor led training selection
    decent starting salary

    ConsCurrently in the process of offshoring quite a number of back of house role ( job security)
    Too many middle management

    Advice to Senior ManagementRather than cutting operations staff why can't we have less middle management around

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    avoid this place

    Senior Marketing Specialist (Current Employee)
    Melbourne (Australia)

    ProsYou can learn here but you will pay a price

    Constoo many layers of management running their areas as personal feifdoms

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Telstra reviews and ratings — including employee satisfaction and approval rating for Telstra CEO David Thodey. All 144 reviews posted anonymously by Telstra employees.