Telstra Reviews

Updated October 13, 2014
Updated October 13, 2014
168 Reviews
3.5
168 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telstra CEO and Board Member David Thodey
David Thodey
106 Ratings

Review Highlights

Pros
  • Work life balance is great with ability to work from home (in 24 reviews)

  • There's very flexible working conditions, I work from home or wherever four days a week (in 19 reviews)


Cons
  • Large organisation which is sometimes slow to move (in 7 reviews)

  • The overarching ownership some long termers have within the organisation which can often prevent you GETTING THINGS DONE (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great flexibility and career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Support in Melbourne (Australia)
    Current Employee - Business Operations Support in Melbourne (Australia)

    I have been working at Telstra full-time (more than an year)

    Pros

    Plenty of role flexibility and potential for career growth available.

    Cons

    Some tedious processes and systems still linger around, making some tasks more difficult than they need to be.

    Recommends
    Approves of CEO
  2.  

    Good Global Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Product Manager
    Former Employee - Global Product Manager

    I worked at Telstra full-time (more than 5 years)

    Pros

    Great exposure to a seamless global operations. Give ability for collaboration and cross-cultural learning.

    Cons

    Time zone management could be challenging.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Learnt a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Melbourne (Australia)
    Former Employee - Business Analyst in Melbourne (Australia)

    I worked at Telstra full-time (more than 3 years)

    Pros

    Great brand. Solid senior management.

    Cons

    Direction can be opaque. Working in non-growth areas of the business is less fun.

    Advice to ManagementAdvice

    Some performance incentives don't drive good behaviour

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra full-time (more than 5 years)

    Pros

    good office culture. Some time too big for a smaller person.

    Cons

    Too large for any one to contribute properly.

    Advice to ManagementAdvice

    Be humane to your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Employee Engagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer in Sydney (Australia)
    Former Employee - Senior Developer in Sydney (Australia)

    I worked at Telstra full-time (less than an year)

    Pros

    Good internal self training facility

    Cons

    There was no proper introduction to the company, using online based tools.

    Advice to ManagementAdvice

    Engage your knew employees by finding out if things are going okay with their new role and team.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Customer Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor in Brisbane (Australia)
    Former Employee - Customer Advisor in Brisbane (Australia)

    I worked at Telstra as a contractor (more than an year)

    Pros

    Good learning curve for dealing with complaints

    Cons

    Very repetitive, not much room or encouragement for growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Senior Business Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Specialist in Melbourne (Australia)
    Former Employee - Senior Business Specialist in Melbourne (Australia)

    I worked at Telstra full-time (more than 10 years)

    Pros

    Varied type of work and opportunities are abundant

    Cons

    Its a very large Australian company, sometime you can feel lost within the system. It depends on your manager.

    Advice to ManagementAdvice

    Listen to your people like you would your customers.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great potential, poor execution...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer

    I have been working at Telstra full-time (more than an year)

    Pros

    Telstra has good flexible work arrangements and customer base that can be worked with. There are good intentions by the organisation however there are systemic issues which stall progress.

    Cons

    Lack of strategic vision, poor management and no ability to make a positive change to the working environment. The overall inter-team culture is not of a helpful nature and people seem to offload responsibility and ownership at any opportunity resulting in poor customer satisfaction.

    Advice to ManagementAdvice

    A reduction in internal competitiveness and red tape. The "no" culture and the lack of general ownership needs to be addressed. This is a systemic problem and most staff just laugh off the change initiatives being presented by management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Solution Architect in Sydney (Australia)
    Current Employee - Cloud Solution Architect in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    Telstra is a great place to work, full of very talented capable people. There's very flexible working conditions, I work from home or wherever four days a week. Good range of packages and benefits

    Cons

    It can be a very large company to work in with lots of lots of people. This means that sometimes things take a long time and you can feel disconnected from upper management

    Advice to ManagementAdvice

    It would be nice if we had a proper annual christmas party. Right now there's just a lame 25$ pps which gets shared on the floor, so we meet at the pub and have beer and pub food.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Sydney (Australia)
    Former Employee - Sales Specialist in Sydney (Australia)

    I worked at Telstra full-time (more than an year)

    Pros

    Great people to work with, lots of things going on, great product development and service support

    Cons

    Still had a little bit of bureacracy, out of touch with market conditions in terms of budgets and pricing.

    Recommends
    Positive Outlook
    Approves of CEO

Telstra Photos

Telstra

+ Add Photo

Work at Telstra? Share Your Experiences

Telstra

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.