Telstra Reviews

Updated August 26, 2015
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3.6
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Recommend to a friend
Approve of CEO
Telstra CEO and Executive Director David Thodey
David Thodey
140 Ratings

Pros
  • The people are good - work life balance is decent (in 25 reviews)

  • Flexible working hours, work from home options (in 20 reviews)

Cons
  • Too much red tape required to get anything done (in 8 reviews)

  • Bureaucracy, forms, approvals and the general glacial pace of getting things done (in 4 reviews)

More Pros and Cons

241 Employee Reviews

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  1. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra part-time

    Pros

    Flexible, positive working environment. Smart, engaged leaders who really care about people and the role of Telstra in Australia. Great compensation.

    Cons

    It can be hard to accomplish work due to red tape. Sometimes goals and priorities are not clear. Sometimes they try to do too many things all at once.

    Advice to Management

    Keep up the great work. Keep the customers at the center of everything we do. Ensure we continue to grow in Asia and globally through strategic initiatives.


  2. Lots of Unprofessional, Passive Aggressive, Rude, COMPLETELY Unacceptable Behavior!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Telstra full-time

    Pros

    Good work life balance, and lots of options to work remotely when needed. They set you up with basic equipment, but for a telecommunications company, they could improve. Opportunity for travel. Interesting initiatives.

    Cons

    The BIGGEST con of working at Telstra, are DEFINITELY the COMPLETELY unprofessional, rude, arrogant, passive aggressive behavior that are exhibited by many of their employees. Apparently a lot of the "old-timers" and even Senior Management, GM's in particular, act in a way that is COMPLETELY unacceptable. Even my children are better behaved! And it's unfortunate that this behavior is actually rewarded by this organisation, because it is seen to be "getting results" and many of these GM's win recognition in the form of awards, but the only reason that they got these so-called initiatives in, was because they bullied, harassed and condescended on the people below them to force their own agenda. And many times this is at the expense of other people or teams within the company. It is completely unbelievable. It is unacceptable to have such a poisonous working environment where people and teams that exist within the same organisation, and who should be working together, are aggressively pitted against each other and actively seeking ways to dismantle the good work that is being done in other teams. It is absolutely OUTRAGEOUS. GM's - IN WRITING - say things like "you've obviously missed the point" "we're not getting anywhere" "you're wasting my time" when you've CLEARLY understood but they aren't hearing what they want to hear. THOSE ARE NOT THE WORDS OF A PROFESSIONAL . They are the words of a petulant child who can find no other way to resolve conflicts in a professional and productive manner. So disappointed with an organisation that could be doing great things. There are SOME great people there, and funding there to really make a difference. It's unfortunate that they keep around such poisonous, petty individuals who I would be ashamed of if they were my children.

    Advice to Management

    DO NOT reward petulant, passive aggressive, rude, unprofessional and condescending behavior. You are creating a poisonous working environment, negative culture, the good people will leave for better opportunities and an opportunity to work with ACTUAL professional and talented likeminded people and you will just be forced to continue hiring contractors to fill the void of the good people you allowed your senior management to drive away because results are more important to them than the well being of the team and ultimately the organisation, as they drive these individuals away.


  3. Big shot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Fun and snacks which are nice

    Cons

    loud, sometimes crazy, hard to be there


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Global Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Product Manager
    Former Employee - Global Product Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Telstra full-time (More than 5 years)

    Pros

    Great exposure to a seamless global operations. Give ability for collaboration and cross-cultural learning.

    Cons

    Time zone management could be challenging.


  6. Human Resources Talent Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Capability Manager in Melbourne (Australia)
    Former Employee - Capability Manager in Melbourne (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Telstra full-time (More than a year)

    Pros

    Access to some of the best, most up to date thinking in Telco's and in Human Resources. Willingness of CEO and senior team to enable people to get real experience working on challenging projects as part of their development.

    Cons

    A bit political, some internal competition that wasn't necessary.

    Advice to Management

    Ensure range of people get access to challenging, 'real' projects that are cross functional/cross business and once reviewed, are actually implemented.


  7. Helpful (1)

    Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Sydney (Australia)
    Current Employee - Network Engineer in Sydney (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra full-time (More than 3 years)

    Pros

    Very Friendly environment to work people oriented

    Cons

    Need to be always updated


  8. Helpful (1)

    Telstra

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Melbourne (Australia)
    Current Employee - Product Manager in Melbourne (Australia)
    Recommends
    Neutral Outlook

    Pros

    Big company.Billion dollar revenues. Lots of areas and people.

    Cons

    Runs a bit like a privatised public service department.

    Advice to Management

    Stop pretending your not a privatised public service dept.


  9. Helpful (1)

    Safe, middle of the line, ie predictable but no huge opportunities or challenges

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Contract Manager in Sydney (Australia)
    Current Employee - Commercial Contract Manager in Sydney (Australia)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Telstra (More than 5 years)

    Pros

    Flexibility. You have lots of freedom to work from home or do slightly unusual hours - depending on your manager or team

    Cons

    Lack of career progression once you have started as there are so many people who are older or more experienced

    Advice to Management

    Recognize talent rather than alpha males or females (just because they're female) for opportunities


  10. Kiki

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Security Specialist in Canberra (Australia)
    Current Employee - IT Security Specialist in Canberra (Australia)
    Recommends
    Positive Outlook

    I have been working at Telstra full-time (More than 3 years)

    Pros

    Ambitious tasks a lot to learn

    Cons

    Very stressfull env and mgm


  11. Helpful (1)

    Telstra graduate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Telstra full-time

    Pros

    Telstra is a strong promoter of flexible working, good work life balance, the company has a good company culture and team members are great to work with

    Cons

    Similar downsides as most large organizations where it can be difficult to get things moving or to make changes

    Advice to Management

    Keep pushing for change in the company and practise the company values. Continue to provide employees with flexibility



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