Telstra

  www.telstra.com.au
  www.telstra.com.au

Telstra Reviews

Updated November 11, 2014
Updated November 11, 2014
178 Reviews
3.5
178 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telstra CEO and Board Member David Thodey
David Thodey
113 Ratings

Review Highlights

Pros
  • Work life balance is great with ability to work from home (in 25 reviews)

  • There's very flexible working conditions, I work from home or wherever four days a week (in 19 reviews)


Cons
  • Large organisation which is sometimes slow to move (in 7 reviews)

  • Too much red tape required to get anything done (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An great company with a core focus on innovation and customer experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    Flexible working arrangements and a culture that encourages creativity and innovation in every role. A collaborative environment with so much talent.

    Cons

    Very process driven but progressively getting better at simplifying. If you are used to start up environment this may not be the place for you.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Good Global Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Product Manager
    Former Employee - Global Product Manager

    I worked at Telstra full-time (more than 5 years)

    Pros

    Great exposure to a seamless global operations. Give ability for collaboration and cross-cultural learning.

    Cons

    Time zone management could be challenging.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Melbourne (Australia)
    Current Employee - Business Development in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Telstra is a giant in terms of size and scope and moving parts, yet i find challenges everyday and the ability to have real impact. They are moving into ICT at a great pace and it's the right direction.

    Cons

    They could be more responsive and quick to implement, 6 months can go by like nothing and progress is still waiting for some sign-off or funding or red tape.

    Advice to ManagementAdvice

    Keep moving forward.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company to work for wit great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Melbourne (Australia)
    Current Employee - Senior Project Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Always looking for ways to develop your skills and promote your abilities

    Cons

    Always restructuring so if you need stability maybe not the right fit for you.

    Advice to ManagementAdvice

    Continue to focus on the customer

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Well taken care of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vendor Manager in Manila, Manila (Philippines)
    Former Employee - Vendor Manager in Manila, Manila (Philippines)

    I worked at Telstra as a contractor (more than an year)

    Pros

    Telstra listen to ideas and actually consider viable ones.

    Cons

    Telstra's VMO structure not defined.

    Advice to ManagementAdvice

    Continue the leadership engagement to local Vendor Management team and suppliers.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Sydney (Australia)
    Current Employee - Developer in Sydney (Australia)

    I have been working at Telstra full-time (more than an year)

    Pros

    they adopted agile methodology, pair programming team code review, which I found very good. Enjoyed that

    Cons

    too many levels of managements, sometimes it's hard to get a simple task done. Testing is very time consuming here

    Approves of CEO
  8.  

    Great flexibility and career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Support in Melbourne (Australia)
    Current Employee - Business Operations Support in Melbourne (Australia)

    I have been working at Telstra full-time (more than an year)

    Pros

    Plenty of role flexibility and potential for career growth available.

    Cons

    Some tedious processes and systems still linger around, making some tasks more difficult than they need to be.

    Recommends
    Approves of CEO
  9.  

    Learnt a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Melbourne (Australia)
    Former Employee - Business Analyst in Melbourne (Australia)

    I worked at Telstra full-time (more than 3 years)

    Pros

    Great brand. Solid senior management.

    Cons

    Direction can be opaque. Working in non-growth areas of the business is less fun.

    Advice to ManagementAdvice

    Some performance incentives don't drive good behaviour

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Brisbane (Australia)
    Former Employee - Sales Consultant in Brisbane (Australia)

    I worked at Telstra full-time (more than an year)

    Pros

    nothing good about the company, all about aggressively meeting targets.

    Cons

    everything. Don't care about staff.

    Advice to ManagementAdvice

    Care about your staff and customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    TERRIBLE COMPANY TO WORK ...I WAS WARNED BUT DID NOT LISTEN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Centre Consultant in Brisbane (Australia)
    Former Employee - Call Centre Consultant in Brisbane (Australia)

    I worked at Telstra full-time (more than an year)

    Pros

    There are none! This company is full of BULLIES, no one helps you when this is taking place you get run down and told your going to lose your job if you do something wrong. The stress is unbelievable I have never ever In my life worked in such a horrible work enviroment. Looking for a new job ....I would never recommend this company as an employer EVER.

    Cons

    Everything, training is bad, millions of systems just to do one thing! Its ridiculous! For such a large company there systems are still in the ice age! You end up doing things in your own time or you get spoken this is the worst company to work for...I do not recommend this company as an employer dont be like me and not listen I was told it was a horrible company to work for and did not listen if you like being bullied by all means but if you want a fair go stay away from TELSTRA its not worth the stress

    Advice to ManagementAdvice

    Come out of the ice age with your systems, customers want quick fast efficent service give your staff the tools to do things right first time SYSTEMS THAT WORK! get rid of those bullying Team Leaders ...how do you expect things to change if you leave these people in charge! It wont,Why is it ok for your Team Leaders to make staff feel worthless ...if you look after your staff the rest will take care of itself right now telstra is not looking after its staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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