Telstra Reviews

Updated March 28, 2015
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3.2
197 Reviews
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Telstra CEO and Executive Director David Thodey
David Thodey
124 Ratings

Pros
  • Work life balance is great with ability to work from home (in 25 reviews)

  • There's very flexible working conditions, I work from home or wherever four days a week (in 20 reviews)

Cons
  • Large organisation which is sometimes slow to move (in 7 reviews)

  • Too much red tape required to get anything done (in 8 reviews)

More Pros and Cons

Employee Reviews

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  1. Big shot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    Fun and snacks which are nice

    Cons

    loud, sometimes crazy, hard to be there

    Recommends
    Positive Outlook
  2. Good Global Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Product Manager
    Former Employee - Global Product Manager

    I worked at Telstra full-time (more than 5 years)

    Pros

    Great exposure to a seamless global operations. Give ability for collaboration and cross-cultural learning.

    Cons

    Time zone management could be challenging.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Best Job - best time to be part of Telstra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Experience Design Manager in Melbourne (Australia)
    Current Employee - Experience Design Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than a year)

    Pros

    Exciting times - great deal of change
    Great customer focus

    Cons

    Middle management doesnt always have the same focus as Senior management and the tactical workers

    Recommends
    Positive Outlook
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  5. This is a great company to work in , and they looks after their staff .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SENIOR BILLING CONSULTANT in Sydney (Australia)
    Former Employee - SENIOR BILLING CONSULTANT in Sydney (Australia)

    I worked at Telstra full-time (more than 10 years)

    Pros

    The products they offer to their customers are state of the art technology .

    Cons

    I don't like when our jobs are sent overseas

    Advice to ManagementAdvice

    Do not send work overseas .Our work should remain in Australia .

    Recommends
    Positive Outlook
    Approves of CEO
  6. Senior Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Sydney (Australia)
    Current Employee - Senior Consultant in Sydney (Australia)

    I have been working at Telstra

    Pros

    Variety of work, great customer base, and great people.

    Cons

    Not as agile as smaller organisations.

    Advice to ManagementAdvice

    Continue to develop talent.

  7. Big, complex organisation, undergoing transformational change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vic in Melbourne (Australia)
    Current Employee - Vic in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Large, stable and successful organisation, with a lot of career opportunity

    Cons

    Usual challenges of a a very large bureaucratic organisation - can be difficult to implement change - hierarchical structure - not ideally suited to those who are creative or driven to improve

    Advice to ManagementAdvice

    Invest time in building engaged, high performing teams, empowering resources to perform at their best - adopting personality profiling to optimise collaboration, improve communication effectiveness and team performance

    Positive Outlook
  8. A good place to develop your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)

    I have been working at Telstra

    Pros

    Great incentives for employees
    Flexibility - work life balance
    Inclusion and diversity

    Cons

    Sheer size can make it difficult to find the right people in some instances

    Recommends
    Neutral Outlook
    Approves of CEO
  9. Your Telstra experience is only as good as your one-up manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra full-time (more than 8 years)

    Pros

    Huge company, the potential for many opportunities if you network and make many contacts
    Flexible workplace (but depends upon your management).
    Salary packing good.
    Staff benefits good.
    Some massive talent.

    Cons

    Communication. Senior Management communicate their vision quite effectively, lower levels of management are often unable to translate this into meaningful rhetoric as it applies to "individual contributors".
    Jobs for the boys - very often jobs will be advertised internally (as per company policy) with somebody in mind.
    Changes in senior management seem to bring about wholesale changes in direct reports, in my experience this means people from their previous place of employment.
    Massive program of outsourcing.

    Advice to ManagementAdvice

    Depending on one's immediate management, there is a culture of blame.
    The concept of Customer is peculiar - I was accused of overservicing a Customer, but the company stated values include that the "Customer is at the Centre of everything we do."

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. Telstra company doesn't collapse - all because of monopoly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra full-time (more than 3 years)

    Pros

    - Pay at Telstra is very good
    - Almost no much work every day as permanent

    Cons

    - if you do work and make less mistakes in the work, better performance, no matter how much you did during the whole year.
    - Serious discrimination in Sydney office.
    - Office is very messy just like how people do the work
    - Manager shout in the public office all day long
    - So many useless people stuck their because they want to get retired.

    Advice to ManagementAdvice

    If Telstra cut 50% managers and staff, it will be better

    Recommends
    Neutral Outlook
  11. Awesome people (mostly), vile politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Sydney (Australia)
    Former Employee - Marketing Manager in Sydney (Australia)

    I worked at Telstra full-time (more than 5 years)

    Pros

    Smart, fun people
    Great resources
    Powerful brand
    Strong commitment to CSR and diversity

    Cons

    Politics has a nasty habit of killing good projects
    Highly bureaucratic and complex
    Negative public perception

    Advice to ManagementAdvice

    Very sad to see David Thodey retiring, he made a huge difference in making the company more human, both for customers and empolyees. My advice is to stay on that track, there's still a lot more ground to cover but you're heading in the right direction.

    Recommends
    Positive Outlook
    Approves of CEO

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David Thodey at 2014 Telstra Australian Digital Summit

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