Telstra

  www.telstra.com.au
  www.telstra.com.au

Telstra Reviews

Updated November 29, 2014
Updated November 29, 2014
180 Reviews
3.4
180 Reviews
Rating Trends

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Telstra CEO and Board Member David Thodey
David Thodey
115 Ratings

Review Highlights

Pros
  • Work life balance is great with ability to work from home (in 25 reviews)

  • There's very flexible working conditions, I work from home or wherever four days a week (in 20 reviews)


Cons
  • Large organisation which is sometimes slow to move (in 7 reviews)

  • Too much red tape required to get anything done (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    An great company with a core focus on innovation and customer experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    Flexible working arrangements and a culture that encourages creativity and innovation in every role. A collaborative environment with so much talent.

    Cons

    Very process driven but progressively getting better at simplifying. If you are used to start up environment this may not be the place for you.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Melbourne (Australia)
    Current Employee - Business Development in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Telstra is a giant in terms of size and scope and moving parts, yet i find challenges everyday and the ability to have real impact. They are moving into ICT at a great pace and it's the right direction.

    Cons

    They could be more responsive and quick to implement, 6 months can go by like nothing and progress is still waiting for some sign-off or funding or red tape.

    Advice to ManagementAdvice

    Keep moving forward.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for wit great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Melbourne (Australia)
    Current Employee - Senior Project Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Always looking for ways to develop your skills and promote your abilities

    Cons

    Always restructuring so if you need stability maybe not the right fit for you.

    Advice to ManagementAdvice

    Continue to focus on the customer

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Well taken care of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vendor Manager in Manila, Manila (Philippines)
    Former Employee - Vendor Manager in Manila, Manila (Philippines)

    I worked at Telstra as a contractor (more than an year)

    Pros

    Telstra listen to ideas and actually consider viable ones.

    Cons

    Telstra's VMO structure not defined.

    Advice to ManagementAdvice

    Continue the leadership engagement to local Vendor Management team and suppliers.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Solution Architect in Sydney (Australia)
    Current Employee - Cloud Solution Architect in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    Telstra is a great place to work, full of very talented capable people. There's very flexible working conditions, I work from home or wherever four days a week. Good range of packages and benefits

    Cons

    It can be a very large company to work in with lots of lots of people. This means that sometimes things take a long time and you can feel disconnected from upper management

    Advice to ManagementAdvice

    It would be nice if we had a proper annual christmas party. Right now there's just a lame 25$ pps which gets shared on the floor, so we meet at the pub and have beer and pub food.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great for work/life/study balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Team Manager in Melbourne (Australia)
    Current Employee - Technology Team Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Primary benefit of the company is the ability to work from home (or just out of the office), and most people being understanding of family commitments.

    Cons

    Very political at the upper levels; more focussed on self rather than company or employees whilst trying to maintain the façade that the care about the latter. This is especially true in the IT side of the organisation.

    Advice to ManagementAdvice

    Too focussed on bringing external influence in, rather than promoting internal talent; resulting in the best people leaving.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Easy to move around, respected if you work well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Sydney (Australia)
    Current Employee - Customer Service Advisor in Sydney (Australia)

    I have been working at Telstra as a contractor (more than 3 years)

    Pros

    Relatively stable job, flexible working hours, renumeration is above industry average, working for a brand that I believe in.

    Cons

    In retail customer service, the clientele is rude and treats you like you're scum for working for the company. People don't really take their job seriously and there is too much micromanagement.

    Advice to ManagementAdvice

    No more micromanagement - we're all adults, please don't make us beg for toilet/lunch breaks.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Making a great contribution to society

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Manager in Melbourne (Australia)
    Current Employee - Commercial Manager in Melbourne (Australia)

    I have been working at Telstra part-time (more than an year)

    Pros

    Lots of interesting work and good development potential

    Cons

    Such a large organisation, getting things done can be challenging

    Advice to ManagementAdvice

    Works best when senior people are accessible to all, not in their glass towers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Absolutely Fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Advisor in Maroochydore (Australia)
    Current Employee - Customer Advisor in Maroochydore (Australia)

    I have been working at Telstra (more than an year)

    Pros

    Great flexibility as a casual employee, great support from management and competitive hourly rate.

    Cons

    Business is constantly changing, many new products being introduced which can be difficult to keep up with. Need to be able to manage tough customers with difficult inquiries.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Best company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Security in Sydney (Australia)
    Current Employee - IT Security in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    Company Values, Support, Direct access to CEO using internal social media, work life balance, flexible working arrangements, generous staff offers

    Cons

    Salary not per industry standards in IT Security, Too many and too lengthy processes.

    Recommends
    Positive Outlook
    Approves of CEO

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