Telstra Reviews

Updated July 27, 2015
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3.6
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Approve of CEO
Telstra CEO and Executive Director David Thodey
David Thodey
136 Ratings

Pros
  • The people are good - work life balance is decent (in 25 reviews)

  • Flexible working hours, work from home options (in 20 reviews)

Cons
  • Too much red tape required to get anything done (in 8 reviews)

  • Bureaucracy, forms, approvals and the general glacial pace of getting things done (in 4 reviews)

More Pros and Cons

226 Employee Reviews

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  1. Big shot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Fun and snacks which are nice

    Cons

    loud, sometimes crazy, hard to be there


  2. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, positive working environment. Smart, engaged leaders who really care about people and the role of Telstra in Australia. Great compensation.

    Cons

    It can be hard to accomplish work due to red tape. Sometimes goals and priorities are not clear. Sometimes they try to do too many things all at once.

    Advice to Management

    Keep up the great work. Keep the customers at the center of everything we do. Ensure we continue to grow in Asia and globally through strategic initiatives.


  3. Telstra transforming

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director HSE in Melbourne (Australia)
    Current Employee - Director HSE in Melbourne (Australia)

    I have been working at Telstra

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Being part of an amazing cultural and operational change, challenge and innovation. The business is being re-built from the bottom-up, there is an amazing volume of work, energy and excitement across every part of the business.

    Cons

    Long hours and little time to celebrate success

    Advice to Management

    Keep going, we are with you, this is a great place to work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    - large company - wide range of career paths available - development support - focus on the customer - empowered to get things done - lots of opportunity

    Cons

    - not enough time to celebrate success, quite busy!

    Advice to Management

    - continue work on focusing on customers


  6. Working at Telstra

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gosford (Australia)
    Former Employee - Anonymous Employee in Gosford (Australia)

    I worked at Telstra

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The general culture provides staff with respect, valued, well trained, supportive, best products in industry. Always exceptions to this but the SMT culture genuinely strives to acheive and drive the culture through the organisation

    Cons

    Major con is complexity of products, services and organisational structure can make it difficult for consumers and small business to gain quality consultation when difficulties arise. Difficult to be able to give front line staff the span as well as depth of knowledge required to solve all issues at 1st point of call. Plenty of people with a span of knowledge and there are plenty with depth of knowledge but bugger all with both

    Advice to Management

    Rather than advice (they do a pretty good job now) maybe a suggestion that may assist the bottom line . It is difficult to excel in the different strata's of markets (consumer,SME, Enterprise etc) as these activities and functions can be diometrically opposed when trying to manage it's legislative requirements to the ACCC, trade practise laws as well as Universal Service Obligations. Structurally having a centralised organisation that looks after the strategic issues of compliance, governance etc and a geographically structured organisation that focusses on these communitys of interest would engender a more constructive and loyal attitude from regulators as well as customers alike


  7. Opportunistic Growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Melbourne (Australia)
    Current Employee - Customer Service Representative in Melbourne (Australia)

    I have been working at Telstra

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Stable organisation to work for with lots of options to move around according to skilled abilities

    Cons

    There is possibly nothing i could find negative instead its bit expensive for customers in market

    Advice to Management

    I haven't worked for long to really have my say but i would like to see more growth


  8. limitless opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SME - Service Recovery Group in Melbourne (Australia)
    Former Employee - SME - Service Recovery Group in Melbourne (Australia)

    I worked at Telstra full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Large company, organisational benefits plenty of perks

    Cons

    Little bit of inside politics


  9. Good place to start a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate
    Current Employee - Graduate

    I have been working at Telstra full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good opportunities and place to start a career

    Cons

    As any company it's the corporate culture that one must adopt too

    Advice to Management

    Good Management


  10. Excellent place to work with good salary, career opportunities and work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots: - Good remuneration and benefits - Ability to move within organisation and career progression is impressive - Excellent people/fellow workers, talented and supportive - Work/life balance good, with flexibility for all e.g. working remotely - Supports innovation and creative thinking - Management have vision and generally good/nice to work with - CEO gets it

    Cons

    A few: - Remuneration and incentives are not as good as in the past - Unspoken 'reverse' discrimination promoting women even if not the most qualified for roles (although am a fan of the need to rebalance inequality) - Too much cutting of middle to senior management roles (the engine room)

    Advice to Management

    Keep it fresh, don't revert back to bad old 'Big T'/arrogance days and don't let too many talented people leave


  11. Great Services, Customer First Attitude and Good Culture to work in

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)

    I have been working at Telstra full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Culture, range & depth of services, global reach.

    Cons

    Some delays to new services - UC & Cloud



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