Telstra

  www.telstra.com.au
  www.telstra.com.au

Telstra Reviews

Updated November 29, 2014
Updated November 29, 2014
180 Reviews
3.4
180 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telstra CEO and Board Member David Thodey
David Thodey
115 Ratings

Review Highlights

Pros
  • Work life balance is great with ability to work from home (in 25 reviews)

  • There's very flexible working conditions, I work from home or wherever four days a week (in 20 reviews)


Cons
  • Large organisation which is sometimes slow to move (in 7 reviews)

  • Too much red tape required to get anything done (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    only if you want to stay steady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Specialist in Sydney (Australia)
    Current Employee - Senior Technology Specialist in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    - millions of customers
    - some rare technical people
    - trying to get agile

    Cons

    - corporate culture. even easy things are big problems
    - cannot move fast in big organisations. say agile but work same old slow waterfall.
    - you work is not seen. appreciation (if any) goes to wrong people and managers
    - your own/team bonus if largely dependent on overall company results. not fair
    - heaps of legacy systems. convoluted architecture
    - no visibility of project scope and impact

    Advice to ManagementAdvice

    stop:
    - blind costly outsourcing
    - loosing key people
    - pretending to be agile and become real agile

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Good for those who has good knowledge and contacts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Credit Consultant in Melbourne (Australia)
    Current Employee - Senior Credit Consultant in Melbourne (Australia)

    I have been working at Telstra as a contractor (less than an year)

    Pros

    Excellent employee policies and facilities. T-points, t-meetings, yammer and zing all is wonderful things and tools for motivation. Brings friendly atmosphere among colleague and their supervisor.

    Cons

    Too much and so much company for those who are working for more than 5 plus years not towards talent oriented but loyalty oriented company. Do not have credit for skills and knowledge at all the time but contacts matters.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Brisbane (Australia)
    Former Employee - Sales Consultant in Brisbane (Australia)

    I worked at Telstra full-time (more than an year)

    Pros

    nothing good about the company, all about aggressively meeting targets.

    Cons

    everything. Don't care about staff.

    Advice to ManagementAdvice

    Care about your staff and customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    An great company with a core focus on innovation and customer experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    Flexible working arrangements and a culture that encourages creativity and innovation in every role. A collaborative environment with so much talent.

    Cons

    Very process driven but progressively getting better at simplifying. If you are used to start up environment this may not be the place for you.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Sydney (Australia)
    Current Employee - Developer in Sydney (Australia)

    I have been working at Telstra full-time (more than an year)

    Pros

    they adopted agile methodology, pair programming team code review, which I found very good. Enjoyed that

    Cons

    too many levels of managements, sometimes it's hard to get a simple task done. Testing is very time consuming here

    Approves of CEO
  7.  

    TERRIBLE COMPANY TO WORK ...I WAS WARNED BUT DID NOT LISTEN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Centre Consultant in Brisbane (Australia)
    Former Employee - Call Centre Consultant in Brisbane (Australia)

    I worked at Telstra full-time (more than an year)

    Pros

    There are none! This company is full of BULLIES, no one helps you when this is taking place you get run down and told your going to lose your job if you do something wrong. The stress is unbelievable I have never ever In my life worked in such a horrible work enviroment. Looking for a new job ....I would never recommend this company as an employer EVER.

    Cons

    Everything, training is bad, millions of systems just to do one thing! Its ridiculous! For such a large company there systems are still in the ice age! You end up doing things in your own time or you get spoken this is the worst company to work for...I do not recommend this company as an employer dont be like me and not listen I was told it was a horrible company to work for and did not listen if you like being bullied by all means but if you want a fair go stay away from TELSTRA its not worth the stress

    Advice to ManagementAdvice

    Come out of the ice age with your systems, customers want quick fast efficent service give your staff the tools to do things right first time SYSTEMS THAT WORK! get rid of those bullying Team Leaders ...how do you expect things to change if you leave these people in charge! It wont,Why is it ok for your Team Leaders to make staff feel worthless ...if you look after your staff the rest will take care of itself right now telstra is not looking after its staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Melbourne (Australia)
    Current Employee - Business Development in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Telstra is a giant in terms of size and scope and moving parts, yet i find challenges everyday and the ability to have real impact. They are moving into ICT at a great pace and it's the right direction.

    Cons

    They could be more responsive and quick to implement, 6 months can go by like nothing and progress is still waiting for some sign-off or funding or red tape.

    Advice to ManagementAdvice

    Keep moving forward.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for wit great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Melbourne (Australia)
    Current Employee - Senior Project Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Always looking for ways to develop your skills and promote your abilities

    Cons

    Always restructuring so if you need stability maybe not the right fit for you.

    Advice to ManagementAdvice

    Continue to focus on the customer

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Well taken care of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vendor Manager in Manila, Manila (Philippines)
    Former Employee - Vendor Manager in Manila, Manila (Philippines)

    I worked at Telstra as a contractor (more than an year)

    Pros

    Telstra listen to ideas and actually consider viable ones.

    Cons

    Telstra's VMO structure not defined.

    Advice to ManagementAdvice

    Continue the leadership engagement to local Vendor Management team and suppliers.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Redundancies to happen just before Christmas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney (Australia)
    Current Employee - Anonymous Employee in Sydney (Australia)

    I have been working at Telstra full-time (more than 8 years)

    Pros

    The people are good - work life balance is decent.

    Cons

    - Announce outsourcing to industry partner then making people redundant just before Christmas, when they promised they would not is very mean spirited.

    Advice to ManagementAdvice

    How about some of you guys take a paycut and then think about what you are doing to the local industry by outsourcing. Unemployment is already at an uncomfortable level.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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