Telstra Reviews

Updated March 20, 2015
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Employee Reviews

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  1. Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Sydney (Australia)
    Current Employee - Developer in Sydney (Australia)

    I have been working at Telstra full-time (more than a year)

    Pros

    they adopted agile methodology, pair programming team code review, which I found very good. Enjoyed that

    Cons

    too many levels of managements, sometimes it's hard to get a simple task done. Testing is very time consuming here

    Approves of CEO
  2. Well taken care of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Vendor Manager in Manila, Manila (Philippines)
    Former Contractor - Vendor Manager in Manila, Manila (Philippines)

    I worked at Telstra as a contractor (more than a year)

    Pros

    Telstra listen to ideas and actually consider viable ones.

    Cons

    Telstra's VMO structure not defined.

    Advice to ManagementAdvice

    Continue the leadership engagement to local Vendor Management team and suppliers.

    Recommends
    Positive Outlook
    Approves of CEO
  3. only if you want to stay steady

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Specialist in Sydney (Australia)
    Current Employee - Senior Technology Specialist in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    - millions of customers
    - some rare technical people
    - trying to get agile

    Cons

    - corporate culture. even easy things are big problems
    - cannot move fast in big organisations. say agile but work same old slow waterfall.
    - you work is not seen. appreciation (if any) goes to wrong people and managers
    - your own/team bonus if largely dependent on overall company results. not fair
    - heaps of legacy systems. convoluted architecture
    - no visibility of project scope and impact

    Advice to ManagementAdvice

    stop:
    - blind costly outsourcing
    - loosing key people
    - pretending to be agile and become real agile

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. Great flexibility and career growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Support in Melbourne (Australia)
    Current Employee - Business Operations Support in Melbourne (Australia)

    I have been working at Telstra full-time (more than a year)

    Pros

    Plenty of role flexibility and potential for career growth available.

    Cons

    Some tedious processes and systems still linger around, making some tasks more difficult than they need to be.

    Recommends
    Approves of CEO
  6. 2 people found this helpful

    TERRIBLE COMPANY TO WORK ...I WAS WARNED BUT DID NOT LISTEN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Centre Consultant in Brisbane (Australia)
    Former Employee - Call Centre Consultant in Brisbane (Australia)

    I worked at Telstra full-time (more than a year)

    Pros

    There are none! This company is full of BULLIES, no one helps you when this is taking place you get run down and told your going to lose your job if you do something wrong. The stress is unbelievable I have never ever In my life worked in such a horrible work enviroment. Looking for a new job ....I would never recommend this company as an employer EVER.

    Cons

    Everything, training is bad, millions of systems just to do one thing! Its ridiculous! For such a large company there systems are still in the ice age! You end up doing things in your own time or you get spoken this is the worst company to work for...I do not recommend this company as an employer dont be like me and not listen I was told it was a horrible company to work for and did not listen if you like being bullied by all means but if you want a fair go stay away from TELSTRA its not worth the stress

    Advice to ManagementAdvice

    Come out of the ice age with your systems, customers want quick fast efficent service give your staff the tools to do things right first time SYSTEMS THAT WORK! get rid of those bullying Team Leaders ...how do you expect things to change if you leave these people in charge! It wont,Why is it ok for your Team Leaders to make staff feel worthless ...if you look after your staff the rest will take care of itself right now telstra is not looking after its staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. Contractor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Brisbane (Australia)
    Former Employee - Sales Consultant in Brisbane (Australia)

    I worked at Telstra full-time (more than a year)

    Pros

    nothing good about the company, all about aggressively meeting targets.

    Cons

    everything. Don't care about staff.

    Advice to ManagementAdvice

    Care about your staff and customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Talk the talk, but do they walk the walk?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra full-time (more than 10 years)

    Pros

    Working for an iconic Australian organisation that has impact (direct or indirect) on the lives of every Australian.

    Cons

    Politics, bureaucracy, mired in the past, focus on the bottom line, inability to have meaningful impact, dreadful staff review processes, dog eat dog career driven managers, few true leaders.

    Advice to ManagementAdvice

    Sweep the boom, change the culture. Hire real people leaders, and keep them. It is not enough to talk about delivering for the customer, all goals and beliefs must reflect this.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. Telstra is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Technology Specialist in Melbourne (Australia)
    Former Contractor - Technology Specialist in Melbourne (Australia)

    I worked at Telstra as a contractor (more than a year)

    Pros

    - Heaps if different projects you can work on
    - Involved in interesting Technology
    - There are some very talented people that work at Telstra

    Cons

    - Heaps of red tape
    - Some people have been at the company too long and are cynical

    Advice to ManagementAdvice

    - Get rid of the dead wood
    - Keep promoting Agile

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Learnt a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Melbourne (Australia)
    Former Employee - Business Analyst in Melbourne (Australia)

    I worked at Telstra full-time (more than 3 years)

    Pros

    Great brand. Solid senior management.

    Cons

    Direction can be opaque. Working in non-growth areas of the business is less fun.

    Advice to ManagementAdvice

    Some performance incentives don't drive good behaviour

    Recommends
    Positive Outlook
    Approves of CEO
  11. Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra full-time (more than 5 years)

    Pros

    good office culture. Some time too big for a smaller person.

    Cons

    Too large for any one to contribute properly.

    Advice to ManagementAdvice

    Be humane to your employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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David Thodey at 2014 Telstra Australian Digital Summit

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