Telstra

  www.telstra.com.au
  www.telstra.com.au

Telstra Reviews

Updated November 29, 2014
Updated November 29, 2014
180 Reviews
3.4
180 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telstra CEO and Board Member David Thodey
David Thodey
115 Ratings

Review Highlights

Pros
  • Work life balance is great with ability to work from home (in 25 reviews)

  • There's very flexible working conditions, I work from home or wherever four days a week (in 20 reviews)


Cons
  • Large organisation which is sometimes slow to move (in 7 reviews)

  • Too much red tape required to get anything done (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist in Sydney (Australia)
    Former Employee - Sales Specialist in Sydney (Australia)

    I worked at Telstra full-time (more than an year)

    Pros

    Great people to work with, lots of things going on, great product development and service support

    Cons

    Still had a little bit of bureacracy, out of touch with market conditions in terms of budgets and pricing.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    All it takes is good people to do nothing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)

    I worked at Telstra full-time (more than an year)

    Pros

    Big organisation, flexible working options, opportunities to move and plenty of funding.

    Cons

    Having a big ego or being a bully will get you places in this organisation.

    I was the victim of scapegoating and bullying behavior while employed, and even after I left I was blamed for inadequacies of management. I had no formal training in a new role, and then was undermined, lied to and accused of being a liar myself.

    It wasn't just me either. I saw others treated the same, by the same management and even by other management in other areas of the organisation.

    I raised concerns with HR on leaving and there was no followup. After me another complaint was made about the same manager, and again nothing was done. This place caused me to lose sleep and leave without another job, my health was suffering because of the stress and politics.

    In one year, I went through two major restructures, and a number of smaller ones. This is people's lives you are changing by getting rid of their positions. In my experience,and knowledge of the organisation these were not justified, but it made the bottom line look good!

    They talk about changing the culture, but the reality I saw, was it was not filtering through.
    Good people leave, and the people that are left are largely waiting for redundancy or feeding their own ego.

    Advice to ManagementAdvice

    Take HR complaints seriously and don't turn a blind eye to bullies and don't allow so many restructures.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Fruitful but exhausting. Full of unhealthy politics and contradictions in leadership behaviours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Telstra full-time (more than 8 years)

    Pros

    Well paid - however worked excessive hours for it
    Competent colleagues
    At times interesting and ground breaking work leading to learning and development in industry

    Cons

    Politics
    Workload
    Lack of respect for staff
    Executive behaviours not always aligned to core values - given emphasis on diversity and respect you would think this would be key. Yet the control and discipline of non executive staff was incredible.
    At times over emphasis on how employees are all different and the whole agenda around this versus how much people are the same.

    Advice to ManagementAdvice

    Remember employees are human beings deserving of respect.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great staff to work with but no scope to move up with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Specialist in Sydney (Australia)
    Current Employee - Technical Specialist in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    Great benefits for staff and the pay is also good. Industry Training is also provided

    Cons

    Red tape. Teams work in silos,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Solution Architect in Sydney (Australia)
    Current Employee - Cloud Solution Architect in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    Telstra is a great place to work, full of very talented capable people. There's very flexible working conditions, I work from home or wherever four days a week. Good range of packages and benefits

    Cons

    It can be a very large company to work in with lots of lots of people. This means that sometimes things take a long time and you can feel disconnected from upper management

    Advice to ManagementAdvice

    It would be nice if we had a proper annual christmas party. Right now there's just a lame 25$ pps which gets shared on the floor, so we meet at the pub and have beer and pub food.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great for work/life/study balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Team Manager in Melbourne (Australia)
    Current Employee - Technology Team Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Primary benefit of the company is the ability to work from home (or just out of the office), and most people being understanding of family commitments.

    Cons

    Very political at the upper levels; more focussed on self rather than company or employees whilst trying to maintain the façade that the care about the latter. This is especially true in the IT side of the organisation.

    Advice to ManagementAdvice

    Too focussed on bringing external influence in, rather than promoting internal talent; resulting in the best people leaving.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Innovative, with an eye on the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Sydney (Australia)
    Current Employee - General Manager in Sydney (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Great work life balance through flexible working conditions, possibility of working in global areas, moving into new growth markets

    Cons

    Governance and risk management reduce management responsiveness

    Advice to ManagementAdvice

    Look to more agile planning and capability development processes

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Easy to move around, respected if you work well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor in Sydney (Australia)
    Current Employee - Customer Service Advisor in Sydney (Australia)

    I have been working at Telstra as a contractor (more than 3 years)

    Pros

    Relatively stable job, flexible working hours, renumeration is above industry average, working for a brand that I believe in.

    Cons

    In retail customer service, the clientele is rude and treats you like you're scum for working for the company. People don't really take their job seriously and there is too much micromanagement.

    Advice to ManagementAdvice

    No more micromanagement - we're all adults, please don't make us beg for toilet/lunch breaks.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Adequate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra full-time

    Pros

    Good working arrangements, work from home etc

    Cons

    Location makes things difficult to work with a team.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    nice place to work depending on which group you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Melbourne (Australia)
    Current Employee - Senior Business Analyst in Melbourne (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    - flexibility
    - benefits
    - training
    - decent pay
    - work life balance

    Cons

    - tedious
    - politics
    - lower growth opportunity

    Advice to ManagementAdvice

    make career growth part of employee development

    Recommends
    Neutral Outlook
    Approves of CEO

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