Telstra Reviews

Updated March 28, 2015
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Employee Reviews

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  1. Great staff to work with but no scope to move up with the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Specialist in Sydney (Australia)
    Current Employee - Technical Specialist in Sydney (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    Great benefits for staff and the pay is also good. Industry Training is also provided

    Cons

    Red tape. Teams work in silos,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. Great for work/life/study balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Team Manager in Melbourne (Australia)
    Current Employee - Technology Team Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Primary benefit of the company is the ability to work from home (or just out of the office), and most people being understanding of family commitments.

    Cons

    Very political at the upper levels; more focussed on self rather than company or employees whilst trying to maintain the façade that the care about the latter. This is especially true in the IT side of the organisation.

    Advice to ManagementAdvice

    Too focussed on bringing external influence in, rather than promoting internal talent; resulting in the best people leaving.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Innovative, with an eye on the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Sydney (Australia)
    Current Employee - General Manager in Sydney (Australia)

    I have been working at Telstra full-time (more than 5 years)

    Pros

    Great work life balance through flexible working conditions, possibility of working in global areas, moving into new growth markets

    Cons

    Governance and risk management reduce management responsiveness

    Advice to ManagementAdvice

    Look to more agile planning and capability development processes

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Easy to move around, respected if you work well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Customer Service Advisor in Sydney (Australia)
    Current Contractor - Customer Service Advisor in Sydney (Australia)

    I have been working at Telstra as a contractor (more than 3 years)

    Pros

    Relatively stable job, flexible working hours, renumeration is above industry average, working for a brand that I believe in.

    Cons

    In retail customer service, the clientele is rude and treats you like you're scum for working for the company. People don't really take their job seriously and there is too much micromanagement.

    Advice to ManagementAdvice

    No more micromanagement - we're all adults, please don't make us beg for toilet/lunch breaks.

    Recommends
    Positive Outlook
    Approves of CEO
  6. Adequate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra full-time

    Pros

    Good working arrangements, work from home etc

    Cons

    Location makes things difficult to work with a team.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Implementation Manager in Melbourne (Australia)
    Current Employee - Solution Implementation Manager in Melbourne (Australia)

    I have been working at Telstra full-time (more than a year)

    Pros

    Flexible working hours, work from home options. flexible hours.
    good work life balance

    Cons

    Disorganised, messy, too many reo-orgs, too many touch points

    Advice to ManagementAdvice

    Too many re-orgs

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Scaled agile not working.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra

    Pros

    Work from home options.
    Flexible working hours.
    Acceptance of all nationalities, gender, sexual orientation etc.

    Cons

    Scaled agile within IT is not working.
    Micromanagement - too many managers chasing too few staff.
    Expected to work overtime for time in lieu does not compensate adequately.
    Too much red tape required to get anything done.
    Poor staff retention strategy.

    Advice to ManagementAdvice

    Scaled agile with offshore teams within IT is not working. Communication with offshore teams is difficult due to language, culture, distance and time-zone differences. It causes immense pressure on the onshore staff. We should rather keep specialised teams of onshore co-located staff. This way will result in better quality, less staff churn and lower cost. The hourly rate of labour should not be your main driving factor.

  9. nice place to work depending on which group you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Melbourne (Australia)
    Current Employee - Senior Business Analyst in Melbourne (Australia)

    I have been working at Telstra full-time (more than 3 years)

    Pros

    - flexibility
    - benefits
    - training
    - decent pay
    - work life balance

    Cons

    - tedious
    - politics
    - lower growth opportunity

    Advice to ManagementAdvice

    make career growth part of employee development

    Recommends
    Neutral Outlook
    Approves of CEO
  10. Technical Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Expert in Sydney (Australia)
    Former Employee - Technical Expert in Sydney (Australia)

    I worked at Telstra full-time (more than 10 years)

    Pros

    Great place to learn and develop new skill sets. Telstra offer flexible work arrangement which is a great mix balance between work & lifestyle.

    Cons

    Over process requirement. Take long to get thing done.
    Harder to move around the company now . Lack of career progression and opportunities.

    Advice to ManagementAdvice

    Over process need to change with the current time & technology.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Telstra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Systems Engineer in Sydney (Australia)
    Current Contractor - Systems Engineer in Sydney (Australia)

    I have been working at Telstra as a contractor (more than a year)

    Pros

    Very technical environment; challenging projects: system integration, scale and performance. Decent renumeration package and work life balance.

    Cons

    Big corporate culture and no career growth

    Recommends
    Positive Outlook
    No opinion of CEO

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