Telstra Reviews

Updated July 27, 2015
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226 Employee Reviews

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  1. Great people excellent leadership but no career growth opopportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)

    I have been working at Telstra full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Growing globally . Great learning & development opportunities good work life balance, customer focus

    Cons

    It's difficult moving around tge organisation and movibg up is almost unheard off. Middle to senior management mostly recruited from outside organisation making it difficult for internal career growth opportunity


  2. InfoSec Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Telstra full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Decent pay, good colleagues, good location

    Cons

    Poor management culture drives discontentment below

    Advice to Management

    Take a close look at the GM level of management and directly above to see the reasons why there is so much discontent below.


  3. IT Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne (Australia)
    Current Employee - Anonymous Employee in Melbourne (Australia)

    I have been working at Telstra full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent Telstra product and service discount, discounted healthcare, discounted gym membership etc. Work life balance is quite good, depending on who your manager is you might be able to even arrange for some time working from home instead of the office. Company mobile is provided which is awesome too.

    Cons

    Career progression is quite limited, and to progress it's more of "who you know" than "what you know". Salary increase is almost non existent, so ensure you negotiate your pay right before you start. Access to paid training is quite rare, they do provide alternative on-line training though.

    Advice to Management

    Recognize your direct report more, reward them for what they do. Please provide help so they could rise in the company as a leader or into senior role rather than bringing your own 'mate' from outside the company to fill in the role.


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  5. Great organization to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insolvency Specialist in Melbourne (Australia)
    Former Employee - Insolvency Specialist in Melbourne (Australia)

    I worked at Telstra full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Telstra provided me with significant development opportunities and was overall a great place to work. Reasonable remuneration and benefits with good advancement opportunities. Great rewards and social engagement program which made the working environment fun and enjoyable.

    Cons

    Although upper management claimed they would always provide support, this was sometimes lacking in times of organizational change within certain business units.

    Advice to Management

    Ensure delivery of support to business units during times of major organizational change. Better recognition of high performing business units and employees.


  6. Helpful (1)

    Managers, manage up and pay lip service to their teams.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director
    Former Employee - Account Director

    I worked at Telstra

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Staff Discounts and some good co-workers.

    Cons

    Customer Advocacy promoted as a driving force, however the tools are not provided nor keep the "machinery" kept in order to do this. Its more box ticking by management. Long hours and being on call expected. Poor behaviour not dealt with. Used to be a great company. I hate to say it, but bring back some Yankee's!

    Advice to Management

    Your staff are meant to be your greatest asset, Stop telling that and start treating them like that.


  7. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra full-time (More than 3 years)

    Pros

    Fair Salaries Lots of opportunities Technology leadership

    Cons

    Hierarchy Lack of motivation in some teams


  8. Tester

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Job location in CBD Reputed corporation

    Cons

    Heavy work load stricktly timed

    Advice to Management

    Should encourage direct hire (not through agencies)


  9. Best Job - best time to be part of Telstra

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Experience Design Manager in Melbourne (Australia)
    Current Employee - Experience Design Manager in Melbourne (Australia)

    I have been working at Telstra full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Exciting times - great deal of change Great customer focus

    Cons

    Middle management doesnt always have the same focus as Senior management and the tactical workers


  10. This is a great company to work in , and they looks after their staff .

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SENIOR BILLING CONSULTANT in Sydney (Australia)
    Former Employee - SENIOR BILLING CONSULTANT in Sydney (Australia)

    I worked at Telstra full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The products they offer to their customers are state of the art technology .

    Cons

    I don't like when our jobs are sent overseas

    Advice to Management

    Do not send work overseas .Our work should remain in Australia .


  11. Senior Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Sydney (Australia)
    Current Employee - Senior Consultant in Sydney (Australia)

    I have been working at Telstra

    Pros

    Variety of work, great customer base, and great people.

    Cons

    Not as agile as smaller organisations.

    Advice to Management

    Continue to develop talent.



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