Telstra Reviews in Sydney, Australia Area

Pros

Work life balance and reasonable pay

Cons

Average management team and very male dominated

Pros

Large organisation; fingers in many pies especially around digital and online; massive marketing budgets and not afraid to innovate and experiment.

Cons

Bureaucratic; slow to get things approved and out to market; customer service is atrocious which affects the brand's reputation and ultimately how staff feel about working there.

Advice to Senior Management

Fix the customer service situation and all good things will follow- ie. regain market share in key markets and retain and motivate higher performer staff.

Pros

Availability of tools, great people and ability to move across the organization. The upcoming changes in the management and culture combined with the new direction of the company seem very promising

Cons

There are a number of silos across the company and it is a challenge to remove these barriers to facilitate high perfromance.

Advice to Senior Management

David leadership and his team are doing some really good work. But more needs to be done to change management culture in Operations. Often it appears that Enterprise & Govt is driving the company.

Pros

Telstra Media - Great resources, great bargaining power outside, good name to have on your resume, brings great opportunities to do big things if you have the buy in of senior management and your boss, and some really great people to work with

Cons

Orgn lacks a clear culture across teams, very dependent on your team manager, for an online business still has a lot of people who don't really get the internet - great in the access side, but not so great in content side, political, bureaucratic, red tape - join if you know your boss will have your back

Advice to Senior Management

Culture determines success of initiatives, and a lack of culture and politicking is killing a lot of great initiatives

Pros

Good team, Good pay
Work environment,,

Cons

Too many hierarchy in the team

Advice to Senior Management

Doing great no advice

Pros

The opportunity to engage with so many fascinating people and potential products, the apparent lack of restriction on where you can find yourself if you engage with the right people. The opportunities with so many third party partners who are clamouring to work with us. The Business Insights you learn from working in such a focused organisation with the potential to have world leading program management. The clever technology which is available to use to facilitate meetings across multiple locations.

Cons

The Slowness of the processes. The absolute failure of the whole legal and regulatory system due to the constant sniping with the ACCC. The way good, committed people never feel like they are getting the rewards they are due. The one-eyed view toward new technology if it affects revenues in the old technology which has no long term future. Did I say the legal and regulatory processes? The constant changes in the BU's which means no-one knows who is who from one month to the next. The overarching ownership some long termers have within the organisation which can often prevent you GETTING THINGS DONE

Advice to Senior Management

Focus on your Customers and frontline staff, give them a reason to enjoy being Telstra Proud. Stop the doublespeak around the finances - you aren't talking to analysts, we know we are doing reasonably well despite the climate. Reduce the levels in the structure and instead build small teams across multiple BU's focused on getting projects to market faster

Pros

Fast paced and very interesting

Cons

No forgiveness for errors, nepotism and favoritism towards the in-crowd of brought in management,

Advice to Senior Management

Give staff a little slack