Terminix

www.terminix.com

Terminix Reviews

Updated January 27, 2015
Updated January 27, 2015
204 Reviews
3.0
204 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Gillette
42 Ratings

Review Highlights

Pros
  • Pay is good, benefits are good, truck is provided and you get to take it home (in 9 reviews)

  • They are very passionate about pest control services (in 12 reviews)


Cons
  • No work/life balance - this can be especially challanging during termite season (in 11 reviews)

  • Long hours; high expectations; lots of changes (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix

    Pros

    The company provides excellent at pest control.

    Cons

    There are no cons to working here.

  2.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Terminix full-time (more than 10 years)

    Pros

    Work/Home life balance. Great employees. Challenging situations.

    Cons

    Can be a struggle for people that lack organizational skills. Lots of windshield time. Working alone often.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Pretty solid in between job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Saint Louis, MO
    Former Employee - Outside Sales Representative in Saint Louis, MO

    I worked at Terminix full-time (more than a year)

    Pros

    If you work hard and have some concept of what sales involve... It's a pretty solid job. There is a lot of flexibility if your meet your goal which, is the purpose of most jobs. Great training. Benefits are really great.

    Cons

    Managers make money if you make money. Hence, they have to micro manage step you take. Leads are extremely difficult to get if you get a cold market assignment. Draw type salaries never properly motivate employees.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Exhausting!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Termite Technician in Manassas, VA
    Former Employee - Termite Technician in Manassas, VA

    I worked at Terminix

    Pros

    My coworkers were awesome! They treated me like family!

    Cons

    Management cares solely about numbers and money andaking sure they get their bonuses. The morale dropped after the passing of my favorite manager and a few months later I called it quits.

    Advice to ManagementAdvice

    Value your employees with more than just gift cards to Wawa after selling thousands of dollars in product for the company. Most of all LISTEN! Sometimes managers aren't always right!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Good company to work for,with good management, good benefits, paid time off, 401k, and company issued life insurance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Little Rock, AR
    Former Employee - Outside Sales Representative in Little Rock, AR

    I worked at Terminix

    Pros

    very easy to move up within the company. If your are willing to relocate promotions can come very quickly. Good benefits medical, dental, vision, 401k.

    Cons

    must pay for your own gas, no base salary only a draw, pay scale could better considering you are payed on a commission basis. service side of the company is definitely the side to be on.

    Advice to ManagementAdvice

    a lack of communication between management and the employees. they offer a great service, however to many cases of technicians cutting corners just to reach service quotas. Take pride in your work and provide the service you advertise.

  7. 1 person found this helpful  

    Need consistency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix

    Pros

    Pay(maybe), schedule and coworkers. That's about it. Oh, and the schedule minus Saturday work.

    Cons

    Constant upheaval and change. 7 different regional managers inside of 3 years and 4 different branch managers in the same time frame.

    Advice to ManagementAdvice

    Stop. Constantly. Moving. The. Bar. Or at least provide some support and resources if you do move said bar. Also, please stop with the realignments and separate commercial from residential again. Commercial customers have different needs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Undergoing a culture change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field
    Current Employee - Field

    I have been working at Terminix

    Pros

    The culture change is bringing new technology and improving systems

    Cons

    Losing tenured leaders and new management takes a hard line

    Advice to ManagementAdvice

    Ease up

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    no work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Jacksonville, FL
    Former Employee - Sales in Jacksonville, FL

    I worked at Terminix full-time (less than a year)

    Pros

    Training was the best part

    Cons

    Hours were too long each week

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Great Pay, Crushed Spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pest Control Route Tech in Sarasota, FL
    Former Employee - Pest Control Route Tech in Sarasota, FL

    I worked at Terminix full-time (more than 3 years)

    Pros

    The company pays very well for production, supplies superior equipment, and trains its employees well. From an equipment, materials, and technological standpoint, Terminix is excellent.

    Cons

    Branch management had a complete disconnect with its service technicians. Management prefers to treat subordinates as inferiors to the degree of abuse. Those who fail to understand this continue to thrive financially, albeit without the possibility of any advancement, while seasoned employees soldier on while harboring deep unspoken resentment.

    Advice to ManagementAdvice

    The technicians know what they are doing. Allow them to do their jobs without interference.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    I wish I wouldn't have invested so many years with this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor, Keyman in Concord, NC
    Former Employee - Supervisor, Keyman in Concord, NC

    I worked at Terminix full-time (more than 8 years)

    Pros

    I always enjoyed meeting new customers and trying to solve whatever problems they were having. Sales opportunities. Plenty of work to do. No layoffs. Good benefits. Company provides opportunities to pursue state certifications, and licensing.

    Cons

    The company focuses on sales quotas and doesn't care about quality service anymore. Bad work/life balance. Toxic in office environment. A lot of politics. I've seen too many people come into the industry/company and get promoted to management positions after being there for a short time just based off of their sales numbers alone. Too many times I've seen technicians have more knowledge and training in the industry than management. A lot of turnover with management. You can potentially invest a lot of time and effort into training and the company, just to have a new manager come and destroy it all. The politics makes it possible for secretaries to schedule late appointments if they don't like you, or give other technicians leads in your defined area. New managers can take away new leads and greatly influence your income. They've created an office environment that allows crooked, dishonest employees to thrive. A lot of scandal involving relationships between employees, employees and customers. If deception, dishonesty, and a lack of work ethic is what you're about...Welcome To Terminix!

    Advice to ManagementAdvice

    If a technician has a proven reputation of lying and cheating customers as well as their fellow employees...get rid of them! Definitely don't promote them to a management or supervisor position. You're setting a horrible example for the honest, hard-working technicians, and new employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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