Terminix Reviews

Updated August 27, 2015
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2.7
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Robert Gillette
73 Ratings

Pros
  • Pay is good, benefits are good, truck is provided and you get to take it home (in 9 reviews)

  • They are very passionate about pest control services (in 12 reviews)

Cons
  • Work life balance out of control (in 11 reviews)

  • Long hours and no help with appointment (in 12 reviews)

More Pros and Cons

280 Employee Reviews

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  1. Not a bad job, besides swarm season

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Termite Technician in Nicholasville, KY
    Former Employee - Termite Technician in Nicholasville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Terminix full-time (More than a year)

    Pros

    For the most part it was a good place to work. The people were nice and the termite jobs weren't to labor intensive.

    Cons

    When termite season slows down, the start installing insulation to pass the time. Working in a crawlspace all day was exhausting.

    Advice to Management

    Adding incentives for technicians would improve morale.


  2. Family Run Franchise

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend

    I worked at Terminix full-time (More than a year)

    Pros

    job was cool, money was great,

    Cons

    mis managed, revolving door, micro managed family owned franchise

    Advice to Management

    let your managers manage


  3. The 3 Absolutes aren't necessarily absolute.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Columbus, OH
    Current Employee - Service Technician in Columbus, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at Terminix full-time (Less than a year)

    Pros

    Overall a decent work environment. I like being out on my own and doing what I need to do with really no one over your back watching. At times there's large jobs where 3 or 4 of us have to go and work. No issues with other employees. Decent pay. Company truck and gas card. 401K. Sometimes you're busy and other times you're not. Service manager is easy to deal with when have a doctor's appt. I do try and make it first thing or end of the day though.

    Cons

    Sometimes it's about making money rather than doing everything to make a customer happy. The 3 absolutes. Ethics, Safety, Controls. Read the first sentence in this section and that takes care of ethics and controls. Safety.... well my manager has been known to say, " I'll buy it when they tell me to buy it." How does someone who is supposed to uphold these 3 absolutes care so little about them. Pretty much a do as I say not as I do situation. My specific job has some specific equipment that I'm still waiting on after three months. I can't even get a hammer replaced. I even provided a large storage container for my truck cause I needed more space. It's about making money, not spending it. If you have no ethics or morals, this is a good company. If working for a company that sounds like this doesn't bother you... apply. If this stuff eats at you, don't bother. Just saying

    Advice to Management

    Do surprise spot checks on branch managers. Talk to branch employees one on one. Get to know those that work for you for goodness sake. Coming where I came from and looking at the concept of the team and the whole quarterback deal, I think managers are doing everything they can ( ethically and not so ethically) to hit those numbers you want. It's sad really. Glad I already have a retirement and can quit this job at anytime. Ensure managers are providing safety equipment that the company requires and that the managers are following your standard operating practices.


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  5. key man

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Man
    Former Employee - Key Man

    I worked at Terminix full-time (More than a year)

    Pros

    flexible hours and ability to work independently

    Cons

    no consistency of operations, questionable business practices to customers


  6. inside sale

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Norcross, GA
    Current Employee - Inside Sales Representative in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 8 years)

    Pros

    it the larges pest control in the nation been around for 90 years

    Cons

    all ways a change to better the co

    Advice to Management

    keep do what you do win


  7. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tampa, FL
    Former Employee - Customer Service Representative in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Terminix (More than a year)

    Pros

    The Company was very exciting. Very up to date in call center policies. Supervisors were hands on and knowledgeable of company .

    Cons

    the company fmla program was always changing their 3 party companies.

    Advice to Management

    no advice


  8. Field Sales Representative

    Former Employee - Field Sales Representative in Memphis, TN
    Former Employee - Field Sales Representative in Memphis, TN

    I worked at Terminix (More than a year)

    Pros

    Training was thorough, worked with good co-workers, company stability

    Cons

    In-accurate appointment scheduling by call center, constant double/triple booking on appointments.


  9. Could be better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Terminix (More than 3 years)

    Pros

    Pay is very good for the work performed. Benefits are excellent. Take home truck after 30 days, company cell phone.

    Cons

    Upper level management doesn't care about employees just expanding customer base. I have seen 2 pay cuts since starting 3 years ago.


  10. Helpful (1)

    Outside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Professional in Binghamton, NY
    Former Employee - Outside Sales Professional in Binghamton, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Terminix full-time (Less than a year)

    Pros

    Fantastic service department, ambitious teams, decent compensation. Training program is excellent and very well done. The guys in Connecticut need to be awarded for their love to teach and loyalty to doing the right things.

    Cons

    Horrible and out of touch management, lots of wear and tear on your vehicle, lots of extra work expected, like helping out the service techs for free and uncompensated training. Be aware of sales, they will split commissions every which way they can to avoid paying anything past your draw. Bad life/work balance, expect a 200+ mile daily drive and 10-15 hour work days once your training is done.

    Advice to Management

    Management needs to be fired, sloppy and dirty car-salesman like focus. Not honest or a good person to be around.


  11. Helpful (1)

    not the best

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician in League City, TX
    Current Employee - Pest Control Technician in League City, TX
    Doesn't Recommend

    I have been working at Terminix (Less than a year)

    Pros

    Descent money and a company truck

    Cons

    Long hours, 6 day work week,

    Advice to Management

    Hire more people and give incentives for employees to stay



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