Terminix Reviews

Updated October 24, 2014
Updated October 24, 2014
181 Reviews
2.8
181 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Gillette
29 Ratings

Review Highlights

Pros
  • Pay is good, benefits are good, truck is provided and you get to take it home (in 9 reviews)

  • The company wants to be more than just a pest control company and be in the ranks of the Fortune 100 (in 11 reviews)


Cons
  • No work/life balance - this can be especially challanging during termite season (in 12 reviews)

  • Long hours; high expectations; lots of changes (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix

    Pros

    The bility to increase your salary based on your work ethic

    Cons

    No weekends off. Work / life

  2.  

    A Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix

    Pros

    Training Opportunities, Flexible Schedules, Outings Within The Department as Well Events Hosted By the Company and Reasonable Starting Salary

    Cons

    The opportunity for advancement is seemingly nonexistent. A person may have credentials and experience but if you are a great asset to your team, management will try there hardest to keep you where you are.

    Advice to ManagementAdvice

    Listen to your team when it comes to ideas for improvement within your department. They are the ones who are actually doing the work therefore the know needs to be done.

  3.  

    good money, bad hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pest Control Technician in DFW, TX
    Former Employee - Pest Control Technician in DFW, TX

    I worked at Terminix full-time (more than 5 years)

    Pros

    once you're trained and ready to go, you're left alone to do your route.

    Cons

    arbitrary policies and really long hot (or cold in winter) hours.

    Advice to ManagementAdvice

    find a way for pest control techs to have more balance between work and life so they don't get burned out

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Sales inspector

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Inspector in Durham, NC
    Former Employee - Sales Inspector in Durham, NC

    I worked at Terminix full-time (more than an year)

    Pros

    Company car, great management support. Management works as hard as you do. They have a interest in you making money, as they get paid on how much you sell.

    Cons

    Commission structure often changes. Termite is very hard to sell, as Terminix charges a premium. Very, very long hours. I really mean that, and there is no way around it. Sun up to sun down.

    Advice to ManagementAdvice

    None, it's a hard industry.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Challenging and somewhat rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PMP in Dothan, AL
    Current Employee - PMP in Dothan, AL

    I have been working at Terminix full-time (more than 10 years)

    Pros

    Great pay and benifits. Always challenging.

    Cons

    No room for advancement past sales.

    Advice to ManagementAdvice

    Respect and acknowledge a job well done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    inbound sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Inbound Sales in Bartlett, TN
    Former Employee - Inbound Sales in Bartlett, TN

    I worked at Terminix full-time (less than an year)

    Pros

    Great people. Great money for sellers.

    Cons

    Seasonal work. Many temps do not stay on.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    The worst company and work environment in over 45 years in the job market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager for All Pest Control in Wailuku, HI
    Former Employee - Service Manager for All Pest Control in Wailuku, HI

    I worked at Terminix full-time (more than 3 years)

    Pros

    Learning a new industry that I have excelled at and now away from Terminix with coincidently many of their unhappy customers who have followed me.

    Cons

    Pay, ethics, commissions and company environment of profit over employee safety, customer service and employee engagement.

    Advice to ManagementAdvice

    Keep doing what your doing because your business model and poor customer service is bringing me all of your customers that are happy to now get what they are paying for.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    So micro managed, you can't mess up.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Inspector
    Current Employee - Sales Inspector

    I have been working at Terminix full-time

    Pros

    Area manager very motivating and helps us succeed. Pay is pretty good. Benefits are ok. You aren't required to generate your own leads, buy more leads equals more money.

    Cons

    Too many hours and are required to work some Saturdays. Beyond the Area Manager, the company doesn't care about you. If you aren't tracking your quota by Thursday, they want you to work Saturday. The 401k doesn't start until you've been employed for a year.

    Advice to ManagementAdvice

    Sales inspectors need to earn higher percentage of volume sold. There would not be near as much turn over if the sales team weren't required to work late and on Saturdays.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    would not do it again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pest Control Technician in Austin, TX
    Current Employee - Pest Control Technician in Austin, TX

    I have been working at Terminix full-time (more than 5 years)

    Pros

    the pay is good if you have a good route. They have great benefits and you get to take home your truck.

    Cons

    the compensation pay plan is not a good plan. You get money taken away from you when customers cancel whether it is your fault or not. The work home ratio is very unbalanced. Lot of time at work and not enough with family.your schedule changes at the drop of a hat so you never know when you're getting off and it makes it impossible to plan anything for your personal life

    Advice to ManagementAdvice

    find a better compensation plan for technician

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Overworked, but well worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Tampa, FL
    Current Employee - Customer Service Representative in Tampa, FL

    I have been working at Terminix full-time (more than an year)

    Pros

    The benefits are decent. You can get alot of overtime during the busy season and my personal supervisor is great. They do raffles and prizes when theres mandatory OT... The managers are not the worst but then again not the best. They recognize employees when they are doing well and encourage a positive environment.

    Cons

    Considering that you are talking to customers nonstop, i dont feel the compensation/pay is enough. Very stressfull and possibly even detrimental to our health. If you cant handle being yelled at most of the day, this job is not for you. The trainers should also have expierience taking calls, they train straight out of a huge book and the trainers have never even taken calls! They train you on ALOT of things, but the problem is the trainers dont know what situations you encounter most commonly, so they teach you alot of things you dont use, and you end up training yourself when you get put on the phones. The training is terrible. The trainers are nice but dont have enough expierence on the phone in order to share what you'll be expecting.

    Advice to ManagementAdvice

    Consider increasing the hourly wage, you would retain more employees . Also the program/software we use is serverly outdated. invest in a more user-friendly program and you wouldnt have to train people for a full month. even after a full month of training, most of the things you learn are when you get put out on the floor. Hire trainers who have actually been on the phone!

    Recommends
    Neutral Outlook
    Disapproves of CEO

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