Terminix

www.terminix.com
Employer Engaged

Terminix Reviews

Updated February 25, 2015
Updated February 25, 2015
213 Reviews
3.0
213 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Gillette
43 Ratings

Review Highlights

Pros
  • Pay is good, benefits are good, truck is provided and you get to take it home (in 9 reviews)

  • They are very passionate about pest control services (in 12 reviews)


Cons
  • No work/life balance - this can be especially challanging during termite season (in 11 reviews)

  • Long hours; high expectations; lots of changes (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great company, great pay..good benefite .quite a few hours but WORTH IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Benton, IL
    Current Employee - Outside Sales Representative in Benton, IL

    I have been working at Terminix full-time (more than a year)

    Pros

    no one over your shoulder...if you can sell... the pay is unreal !! 50-120k/yr little known hidden treasure job !!! dont have to lie...pressure...just tell the truth about any problems the customer has and show them a solution !!! they either buy it or not...its that easy

    Cons

    alot of miles on personal vehicle...but take it off taxes....cant be scared to crawl around in a crawl space....some are tight

    Advice to ManagementAdvice

    keep up the great work

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Pest Control Tech and Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pest Control Technician in Champaign, IL
    Former Employee - Pest Control Technician in Champaign, IL

    I worked at Terminix full-time (more than a year)

    Pros

    Good pay, good bonuses, great management and great coworkers.

    Cons

    Long days in summer if backed up, customers can get rude if they aren't pleased (As is any customer for anything).

    Advice to ManagementAdvice

    None really, management was very dedicated to both customers an their employees

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good, solid company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix full-time (more than 8 years)

    Pros

    Good culture in branches, financially stable company, new senior management, fair and solid treatment of employees

    Cons

    Working hard and long hours, high expectations often interfere with family life, often secretive about changes

    Advice to ManagementAdvice

    Keep an honest and open communication with employees, listen to employees more and then take into consideration their opinion, communicate upcoming changes without keeping them secret to the last moment

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Great people to work with, pay is average, bonuses are good. It is a typical call center environment though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Lewisville, TX
    Former Employee - Call Center Representative in Lewisville, TX

    I worked at Terminix full-time (less than a year)

    Pros

    Friendly co-workers, good schedule, good incentives.

    Cons

    I worked in the call center so it was pretty typical with the same customer issues over and over. The only really bothersome thing was the weekly meeting where they constantly wanted to change how we interacted with the customers.

    Advice to ManagementAdvice

    Stop trying to make changes so frequently. Let a process go for a while so that the employees are more natural when talking with the customers and not always on edge about saying one incorrect word and getting a low QA score.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good Company; Poor Efficiencies in Routes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Applicator in Detroit, MI
    Former Employee - Route Applicator in Detroit, MI

    I worked at Terminix full-time (more than a year)

    Pros

    Training was great, liked my co-workers.

    Cons

    When I got a route position, I was driving almost 300 miles a day to drive all over the city to completed the route. Computer program was not useful. Was working 16+ hour days to complete a route. Not worth the pay.

    Advice to ManagementAdvice

    Work with route drivers on a efficient route for drive time, gas and efficiencies.

    Positive Outlook
  7.  

    very unorganized and unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terminix

    Pros

    you make your own hours

    Cons

    not ran right,management didn't know what they were doing

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Terminix full-time (more than 10 years)

    Pros

    Work/Home life balance. Great employees. Challenging situations.

    Cons

    Can be a struggle for people that lack organizational skills. Lots of windshield time. Working alone often.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Company!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix

    Pros

    The company provides excellent at pest control.

    Cons

    There are no cons to working here.

  10.  

    Not a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Memphis, TN
    Former Employee - Inside Sales Representative in Memphis, TN

    I worked at Terminix full-time (more than a year)

    Pros

    Good health and 401k benefits.

    Cons

    Too much favoritism and unprofessional management team. Lousy pay if you're not a part of the "in" crowd.

    Advice to ManagementAdvice

    Hold everyone accountable for stealing sales. Level the field so that everyone who has the talent can earn money.

    Doesn't Recommend
    Negative Outlook
  11.  

    Commercial Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix

    Pros

    I am sorry, but I do not know of any Pro's. People mean nothing to this company.

    Cons

    Thorough Micro-management
    Low salary
    Work 6 days a week
    Very poor training
    Use your own POV
    Commission structure is below the industry avg.
    Monthly Quota is way above industry avg.

    Advice to ManagementAdvice

    Lower the monthly quota to industry avg.
    Increase commission structure to industry avg.
    Adjust sales quota's for the season and locations

    Doesn't Recommend
    Negative Outlook

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