Terminix Reviews

Updated June 29, 2015
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254 Employee Reviews

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  1. great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Waterbury, CT
    Former Employee - Administrative in Waterbury, CT

    I worked at Terminix full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Customerservice are great bosses were awesome

    Cons

    Phones are busy in the summer

    Advice to Management

    Keep doing wat u do


  2. Helpful (2)

    outside sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terminix

    Pros

    always had work to do

    Cons

    hated getting in the crawl spaces


  3. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Terminix full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Position allows a basic practical application in P &L Management, Profit Projections, and Budgeting.

    Cons

    Hours are ridiculously long, 65 - 80 per week. "Results," are vastly more important than people.
    Pay is good, if you're at 40 hours per week, other than that, pay is a joke. The company is half a heart beat away from becoming union.

    Advice to Management

    Take care of your people, and your people will take care of your results. To create great employees, you must train them and continue investing in their growth...especially your technicians and Frontline sales reps.


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  5. Helpful (2)

    Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Division Manager in Memphis, TN
    Former Employee - Division Manager in Memphis, TN

    I worked at Terminix (Less than a year)

    Pros

    Good Benefits package for employees

    Cons

    leadership doesn't understand the business


  6. Helpful (1)

    Not What I Signed Up For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Outside Sales Professional
    Former Employee - Outside Sales Professional

    I worked at Terminix full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The only thing that comes to mind are the benefits. They start on day one and the 401k match is fully vested.

    Cons

    The quality of the leads are my biggest issue. Most of my leads were in an economically challenged area. There are some people in these areas that have thousands of dollars to get rid of bed bugs or termites, etc. But I was more likely to run into the renter, the person on a fixed income, or the ones that are just getting by.

    When I interviewed for the position I was told that there were so many inbound leads that there would be no time for cold calling but in less than a month I was given a list of customers to call to trick my way into their homes under the guise of an inspection to sell them something they didn't ask for.

    Other cons
    - Sales leads for attic insulation for a two flat or dormer
    - Showing up for scheduled inspections and having the customer say they cancelled or did not request an inspection. This was after being told not to call before arriving.
    - Using my own gas on all of these bad leads and not being reimbursed

    Advice to Management

    If you are going to set schedules at least know where you are sending your OSPs. Some days I would get impossible schedules. For instance one time I was given 3 leads and an inspection in a 4 hour time window. The inspection alone took about 2 hours because it was a farm with two houses and two barns. It was even more impossible because there was about 3 hours of drive time between leads. Then they would stress being on time, doing a complete inspection, and making sales.

    Spread the wealth. I have my suspicions as to why most of my leads were in the "hood" but if you want everyone to succeed then we should all be in those areas, as well as the areas where people have more disposable income.

    Going on a few ride alongs is not enough training to have the product knowledge necessary to pass on to the customer. ASPIRE Training was excellent but that only helps with identifying the problem.


  7. Helpful (1)

    great career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician in Dothan, AL
    Current Employee - Pest Control Technician in Dothan, AL

    I have been working at Terminix full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great benefits, great pay, great people, ive worked for terminix for over a decade and I plan to retire in 20 more years

    Cons

    sometimes the hours get long and work gets fast paced

    Advice to Management

    listen to your employees more


  8. Helpful (2)

    Pest Control Tech, Termite Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Control Tech in Ventura, CA
    Former Employee - Pest Control Tech in Ventura, CA

    I worked at Terminix

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is a lot of potential, and they train well. You get a percentage of your route's production plus sales minus cancels. If you have a lot of cancels, your paycheck suffers. If you run your route and nobody wants a termite inspection, your paycheck suffers. Some individuals made 9k per month. Some only around 2. There is no need to promote. If you do well you can bring home $5k per month to your family.

    Cons

    Lots of hours, and if you get unlucky the pay can be very low. You are stuck in bed bugs, rat feces, roaches, and other nasty stuff. You will suddenly be given stops on your full day that you can't complete, and because you didn't make it to them on time you will be penalized, and customers will be upset. There is no real moving up from this position. Managers commonly make less than a good pest tech with a dialed in route.


  9. Helpful (1)

    Poor Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Raleigh, NC
    Former Employee - Outside Sales Representative in Raleigh, NC

    I worked at Terminix

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are no pros associated with this company.

    Cons

    Horrible place to work. Branch managers and corporate are money hungry. Constintely pressuring employees to sell products for which homes don't need.

    Advice to Management

    Sell your company.


  10. Helpful (3)

    Administrative Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Administrative Analyst in New York, NY
    Former Employee - Regional Administrative Analyst in New York, NY

    I worked at Terminix full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great resume builder, good benefits, build great friendships.

    Cons

    Always unsure if your job will be there the next day. VERY low morale.

    Advice to Management

    Stop piling ten jobs on one person. Hire people to do the work needed. STOP THE LAYOFFS!


  11. Helpful (3)

    sales 5 yrs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Jacksonville, FL
    Current Employee - Sales Associate in Jacksonville, FL

    I have been working at Terminix full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Big name company that customers know

    Cons

    Everything about working for this company is a con, other then better then nothing

    Advice to Management

    Treat your employees like people not like dogs



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