Terminix Reviews

Updated September 1, 2015
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283 Employee Reviews

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  1. best in class

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time

    Pros

    You basically have your own business here. There is no ceiling on how much you can make, you just need to have the drive to succeed and the willingness to stay in contact with your customers.

    Cons

    Attics in Florida can get really hot and a large territory can cut into how many people you see per day.

    Advice to Management

    Make a more uniform commission schedule that rewards producers and inspires people to be out there more. A tiered pay scale would do wonders.


  2. Inside sales rep at customer center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Terminix Inside Sales Representative in Memphis, TN
    Current Employee - Terminix Inside Sales Representative in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 5 years)

    Pros

    Make your numbers in the top 10% and management will leave u completely alone

    Cons

    There are no cons. Professionally run organization that wants long term employees.

    Advice to Management

    Need better sales contests with weekend trips or better cash incentives.


  3. Helpful (3)

    Sales Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Largo, MD
    Former Employee - Outside Sales Representative in Largo, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Base pay (draw),Call in leads, D/D calls,Bonuses for increased sales , Awards ,Training, Advancement, Excellent Products, Regional Backing, Cross Company Sales, Great Office Co-operation

    Cons

    Lots of pressure to sell.

    Advice to Management

    Take away draw ,go to base pay


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  5. Helpful (1)

    Not worth it...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terminix full-time (Less than a year)

    Pros

    Great benefits, great people... that's it!

    Cons

    No training what so ever... Unrealistic hours and demands, absolutely no life/job balance, no direction or support... best to avoid!

    Advice to Management

    Develop at a minimum an on boarding process for new employees so they don't feel completely and utterly lost... Service Master being the huge company that they are have no clue!


  6. Helpful (1)

    Retention Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Great entry level job; I gained a lot of experience, first full-time office job right out of college Commission every month Benefits, healthcare and time off

    Cons

    No advancement Micromanagement Work load Company score card and shift bids Unattainable goals without lying and cheating

    Advice to Management

    Re-evaluate company score card; is my worth really valued at where I am placed on a monthly scorecard? Someone has to come in at the bottom; even at Harvard, right? Add more benefits; especially company perks Offer job shadows/interns with other departments in the company


  7. Branch Manager

    Current Employee - Operations Manager in Topeka, KS
    Current Employee - Operations Manager in Topeka, KS

    I have been working at Terminix (More than a year)

    Pros

    Benefits are really good. They provide a lot of training

    Cons

    Poor work life balance. On call all of the time and pulled in way too many directions.


  8. Helpful (1)

    Pest Control Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician in Portland, OR
    Current Employee - Pest Control Technician in Portland, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Awesome people, independent work style

    Cons

    Toxic company from senior management all the way down to entry level! The worst work environment, stay away.

    Advice to Management

    Treat your employees like they matter!


  9. Helpful (1)

    It's not a bad way to go.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Professional in Pleasanton, CA
    Current Employee - Outside Sales Professional in Pleasanton, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than a year)

    Pros

    Pay is really good. I work at the Bay Area branch which is one of the best in the company. Leads are given to you, just show up and solve the customers issues and receive 15% commission on all of your sales. It's easy.

    Cons

    Some of the managers try and are great, but, the majority of them have given up. The upper management is very money hungry and puts a tremendous amount of stress on the underlings which makes the branch suffer. Anything that is done is never good enough.

    Advice to Management

    Care for the customers more, if some of the managers negative attitude is destroying the business you need to get rid of them.


  10. Helpful (1)

    From a Former Pest Control Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Control Technician in Brentwood, CA
    Former Employee - Pest Control Technician in Brentwood, CA
    Doesn't Recommend

    I worked at Terminix (More than a year)

    Pros

    Terminix is good for the individual that is comfortable working outdoors and building relationships with customers. Due to Terminix's large customer base, each technician is assigned a service route, which will usually be centralized to a certain area, usually a 10-15 mile radius, so travel time between stops is USUALLY not a major issue. Main upsides to working at Terminix included use of a company vehicle, with all gas expenses paid for while working, as well as the ability to work independently and one on one with customers

    Cons

    The biggest challenge to be faced working with Terminix, from my experience, is the extreme lack of assistance from management while working in the field. Technicians are often left to their own resources, which was mostly due to the low number of service managers overseeing such a large base of technicians. Regardless of urgency, it was not uncommon for management to take up to two days to return a phone call.


  11. Helpful (2)

    Inside Sales Representative - Digital Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix full-time

    Pros

    Great earning and growth potential. Typically upbeat, competitive atmosphere.

    Cons

    Inefficient communication between management and associates, frequent change.



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