Terranea Reviews

Updated September 8, 2014
Updated September 8, 2014
9 Reviews
3.4
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert J. Lowe, Jr.
3 Ratings

Employee Reviews

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  1.  

    Activities Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terranea part-time

    Pros

    Good pay, good coworkers and beautiful location

    Cons

    Not much respect from higher level employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terranea full-time (more than 3 years)

    Pros

    The people at Terranea are amazing. I believe management tries to do the right things. The environment is great and if you look at the number of people who have been promoted from within, it's pretty amazing. The fact that it is part of the Destination Hotels and Resorts family is a bonus as well.

    Cons

    Not sure I really have any, other than there are some employees here that need to move on, all they do is complain. I am not so sure anyone can make them happy.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    This was a selfish place to be employed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terranea

    Pros

    Beautiful, nice co-workers, convenient, nice benefits

    Cons

    Broken promises, low pay scale, small room for growth

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    heaven on earth view with hell behind close door.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terranea full-time

    Pros

    Great salary, great benefit, great view and drive way.

    Cons

    Work to death. Consider yourself a piece of pond on their business chess game.

    Advice to ManagementAdvice

    Do business honestly and upfront

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Jr Sous Chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Junior Sous Chef in Rancho Palos Verdes, CA
    Former Employee - Junior Sous Chef in Rancho Palos Verdes, CA

    I worked at Terranea full-time (more than an year)

    Pros

    Great people to work with.

    Cons

    The pay is too low.

    Advice to ManagementAdvice

    Pay them well.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Breathtaking views, happy customers, great pay (during summer months)"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server At Nelson's
    Former Employee - Server At Nelson's

    I worked at Terranea part-time (less than an year)

    Pros

    Incredible scenery & great discounts on staying at sister resorts. The guests of the resort are happy because they are on vacation, so it makes for pleasant interaction.

    Cons

    Winters are slow, aside from private functions and the few locals who trickle in, you won't make much money if you work in a restaurant and depend on tips. They don't allow employees to stay at the resort- but your family members can.

    Recommends
  8.  

    Diamonds in the rough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Terranea full-time

    Pros

    -good benefits
    -wonderful location
    -uniforms taken care of so no need to buy work clothes

    Cons

    -not as high class as one would assume
    -they don't follow through with promises
    -they have plenty of bad employees and they aren't reprimanded; the good ones end up leaving because they don't appreciate them.
    -compensation is not fair; they want experience but don't pay for what one is worth

    Advice to ManagementAdvice

    Teach them your standards and enforce them otherwise people get complacent and quality goes down.

    Doesn't Recommend
    Positive Outlook
  9. 1 person found this helpful  

    Great money if your willing to break your back for them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Rancho Palos Verdes, CA
    Former Employee - Anonymous Employee in Rancho Palos Verdes, CA

    I worked at Terranea

    Pros

    Your co-workers can be amazing and helpful. You build great relationships. During the peak seasons, if your in a position that makes tips, you can make a lot of money. There is always work for those who are willing to pick up shifts because they are always understaffed. I worked there twice because I loved the money and my co-workers, but the stress was too much.

    Cons

    Upper management has no idea what going on on the floor. They really don't care about the employees. Floor supervisors come in through revolving doors and don't last long because expectations are so high. A lot have little experience and have no clue what they are doing. It's basically who ever wants the job. They aren't given any room for input and usually wear down. Some departments allow overtime so you can make money but your going to be working double shift after double shift. If you want to transfer out of a department they will make it tough and punish you for it. Even if you work 40+ hours, if you don't get hired in as full time, you will not get benefits. You will have to push and push for this. If you are full time and change positions, they will take your benefits away. If you ask for a day off, you will either get scheduled no days at all for the week or get scheduled that day plus morning and night to discourage you from asking.

    Advice to ManagementAdvice

    HIre qualified people and put them in the right positions. Take the time to listen to your employees. Stop taking advantage of your hard working employees. Quality employees=Quality service.

    Doesn't Recommend
  10.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terranea

    Pros

    View, Quality employees, Great work environment

    Cons

    Not everyone follows through with their big plans

    Recommends

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