Terremark Worldwide

  www.terremark.com
  www.terremark.com

Terremark Worldwide Reviews

Updated December 11, 2014
Updated December 11, 2014
42 Reviews
2.7
42 Reviews
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Terremark Worldwide Chairman, President, and CEO Manuel D. Medina
Manuel D. Medina
20 Ratings

Employee Reviews

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  1.  

    At the time...the working experience was top notch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Miami, FL
    Former Employee - Customer Service Representative in Miami, FL

    I worked at Terremark Worldwide full-time (more than 5 years)

    Pros

    Multiple and varied advancements available. Diverse working environment. Management support. Clean hiring practices. Flexible work schedules. Justified raises

    Cons

    With the roll out of the company being absorbed caused a massive change in the work environment. Management demands were not clear and policies became muddled. With the new roll out of the ticketing software, integration and customer support had its glitches because there was little to no testing time between systems.

    Advice to ManagementAdvice

    Loyalty to company and product line as well as overall workmanship should still hold value over all else.

    Recommends
    Neutral Outlook
  2. 1 person found this helpful  

    It was a good start for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RFP Specialist in Irving, TX
    Former Employee - RFP Specialist in Irving, TX

    I worked at Terremark Worldwide full-time (more than an year)

    Pros

    I gained a decent amount of knowledge and experience during my time there. Generally speaking, I enjoyed the people I worked with and there was a good office environment.

    Cons

    Never truly felt valued in my role and was underpaid, which made leaving an easy decision when a better offer came my way. I went above and beyond my assigned duties and it was taken for granted. They were happy to have me do more work and accept more responsibilities, but had zero interest in rewarding me for it. When my boss left the company, I assumed many of is duties and had to fight for a pay raise. It wasn't until I told them I had another job offer that they offered more money, at that point it was too late.
    I was there before the Verizon acquisition and from what I hear, it's a good thing I left before that happened. Every since, Verizon has been pushing out all the legacy Terremark people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Verizon / Terremark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terremark Worldwide full-time (more than 10 years)

    Pros

    Fairly good place to work. If you can avoid the Verizon environment shifts that is. In some ways they have the Data Return mentality in that you work hard and get rewarded.

    Cons

    The pay is no where close to market. I nearly doubled my pay after being Rif'd. There is no true career path. Verizon instituted a quasi-career path that is not close to being followed by management. The training budget is only for select groups which is against Verizon corporate policy.

    Advice to ManagementAdvice

    Need MUCH better communication both up and down the levels.
    Provide a training budget for all employees.
    Lead by example and not the IRON FIST.
    Answer truthfully to questions by employees instead of ignoring or beating around the bush.
    I will not work for Verizon or Terremark in the future
    Pay your employees market rates.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    Ticket Crusher

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Windows Server Incident Management Engineer in Research Triangle Park, NC
    Former Employee - Windows Server Incident Management Engineer in Research Triangle Park, NC

    I worked at Terremark Worldwide full-time (more than an year)

    Pros

    Large company to blend in with. Nothing is YOUR problem - its everyones problem.

    Cons

    Very few people looking to fix said problem. The company took advantage of me, the top ticket crusher, financially and ruined my work ethics. I will never go into a job trusting that they will do the right thing. VerizonTerremark always did what was better for the company financially and would never put an employee in their consideration. I let verizon control my life and gave it my all only to find myself stressed out, suicidal, broke, depressed. I probably did it to myself with verizon watching. Make a suggestion and upper management ignores. Lots of promises that were never kept. Your direct manager is a puppet for people in another state who fly around the country all year long completely disconnected from what you do day to day.

    When I left they were doing another one of their layoffs (surprised?) Took financial advantage of me here (not surprised) and they were mass hiring in india. In india they get 6 months rampup time to catch on to the job and they follow a script. In the US your working tickets week 1 or 2. In this round of layoffs, they laid off several people they had just converted to full time, and left contractors working. Not sure who was thinking on this business sense but someone wasted alot of money.

    There is no chance to move up. And if it happens you will find yourself at the bottom, if not below the pay scale with their Pay Caps. Have to work there 5 years at that point just to get the same pay as people in your department get. They like that. More money in their pocket.

    They would tell others they didnt get as much bonus because the ticket crusher isnt being paid enough, so they had to give him more. Making the ticket crusher look like a bad man to his coworkers, when the true reason is the ticket crusher worked hard to get what he got.

    Lessons - If you are frustrated or mad about something, dont bother talking about it. Noone is listening. Dont let the company know your leaving, tell them last minute and take off several days of your last weeks. Remember that they have unlimited sick days as long as you have a doctors note after 2 days, so 2 days off, 1 on, and your good. Take advantage of them like they do to you its only fair.

    Advice to ManagementAdvice

    Learn to treat your employees right. Stop treating them like trash and expect diamonds in return. STOP OUTSOURCING TO INDIA.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Terremark was a decent company, but didn't care to advance its own employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Engineer in Miami, FL
    Former Employee - Equipment Engineer in Miami, FL

    I worked at Terremark Worldwide full-time (more than 8 years)

    Pros

    It was a casual environment and the people ad mid management and below were good to work with
    Benefits were decent for medical but pay rate was very low

    Cons

    The Sr management team was mostly a tight group and they hired a lot of friends and family to work there, looking to promote them over the people who earned opportunities.
    They didn't care to train employees for advancement
    Middle managers were often just the 'yes' men for Sr managers and never stood up for doing the right thing

    Advice to ManagementAdvice

    Develop an environment where people feel like they can advance their careers

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Not a bad place to work, hard to tell with so much change happening - a lot of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terremark Worldwide full-time (more than 3 years)

    Pros

    nice network, global capabilities, our friends on the wireless side help, and we have a great array of products and services to offer from colo to fully managed; good pay and good benefits, plus nice time off and work from home

    Cons

    Now part of big Verizon, so must navigate in a matrix; hard to get things done at times, and a few layoffs happening now and then make work a little harder to get done.

    Advice to ManagementAdvice

    Get with it - if you smile and deliver a happy message, then followup on that with happy action. Don't say one thing and do another.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Friendly and fast-paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terremark Worldwide

    Pros

    Good pay and benefits. Friendly people and environment to work in. No micro-managers. Work hours are very reasonable unlike some companies that will work you to death.

    Cons

    Too many incompetent and inept staff dragging down the overall performance of the company.

    Advice to ManagementAdvice

    Verizon Terremark likes to give away "free money" to the people who are clearly incompetent at their jobs. Fire them all and impose a strict interview process for future candidates, and there will be a major boost in customer's satisfaction/retention/infrastructure stability.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    It's alright if you don't mind corporate stereotypes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services in Miami, FL
    Current Employee - Client Services in Miami, FL

    I have been working at Terremark Worldwide full-time (more than an year)

    Pros

    Decent Pay
    Decent Benefits
    Challenging (ish)
    Good people below managers
    Not a whole lot more.

    Cons

    During the merger with verizon, entire processes on both sides have been thrown out the window leading to mass operational confusion, terrible inefficiencies and a ton of frustration.
    Instance Based Cloud promotion led to botched product sales for selfish sales people, and cannibalized our platform due to massive influx of customers and poor efficiency internally.
    Verizon Culture is typical stereotype for a large corporation. On large teams you feel like a number, and a cog in the wheel.

    Advice to ManagementAdvice

    Focus smaller. Don't always look for the big next thing, focus on making your products better, not "newer"
    Take your team to lunch a few times a year, bring remote workers to the office for events and trainings.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Senior Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX

    I have been working at Terremark Worldwide full-time (more than an year)

    Pros

    Decent benefit package, opportunities to collaborate with with cross-functional teams, generous continuing education allowance.

    Cons

    Little opportunity to advance without leaving, poor top-down communication from management, frequent re-organizations. Little to no management direction given for how to grow in the position or move ahead.

    Advice to ManagementAdvice

    Better, frequent communication to let employees know what direction the company is taking and what their parts will be for the changes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    What not to do in a datacenter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Affiliate Engineer - Network Engineering in Miami, FL
    Current Employee - Affiliate Engineer - Network Engineering in Miami, FL

    I have been working at Terremark Worldwide full-time (more than an year)

    Pros

    The benefits and pay are decent. The work-life balance is also good. I work 8-5 and rarely have to stay late if I don't want to.

    Cons

    Some of the buildings Terremark inherited from Verizon are a mess. The communication between different work groups is non existent. A lot of people have their jobs because of someone they knew in the company when its obvious they are not qualified for the work.

    Advice to ManagementAdvice

    Work together.

    Doesn't Recommend
    Neutral Outlook

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