TestAmerica

  www.testamericainc.com
  www.testamericainc.com

TestAmerica Reviews

Updated November 23, 2014
Updated November 23, 2014
111 Reviews
2.0
111 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Rachel Brydon Jannetta
16 Ratings

Review Highlights

Pros
  • Flexible schedule allows for family time (in 22 reviews)

  • Great co-workers if you make the best of the situation (in 4 reviews)


Cons
  • During my last few years at the company, there were no raises (in 18 reviews)

  • Low pay and 1 raise after 5 year freeze with no mention of any more (in 12 reviews)

More Highlights

Employee Reviews

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  1. 4 people found this helpful  

    Proceed with Caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Nashville, TN
    Current Employee - Analyst in Nashville, TN

    I have been working at TestAmerica full-time (more than 8 years)

    Pros

    Pay is OK. Benefits are OK, for now. Will they dump us into the Affordable Care Act Cesspool next year? It is a good place to get a job out of school for experience in the corporate world. It's a job. It pays the bills.

    Cons

    They will work you to death. They seem to expect 45 - 50 hours of work in 40 hours or less. The equipment is old, broken, unkempt and in constant need of repair. They seem more concerned with hiring and organizing upper management than they are with seeing to the equipment and actually providing service to the clients. They are very focused on large accounts and must hope the smaller ones just stick around. An employee can do 99 things right and 1 thing wrong and the wrong thing is all that will show up on your annual review. It's a job.

    Advice to ManagementAdvice

    Make contact with the staff. Say "Good morning" sometimes. Don't just ask them if some analysis is going to finish today and walk away. Say "Thank you". Even if it isn't in your personality, try. Some labs have been bleeding staff and experience lately and management stands around scratching their heads and wondering why. See the advice and Cons above. Thank God Hymen is gone, but you are back to hiring high paid political positions again. The lower staff sees this! I was really hoping bringing Rachel back would be a good thing. The jury is still out on this though.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TestAmerica full-time

    Pros

    Everyone is very friendly, time-off was easy to get if I needed it, supervisor was always willing to help out, the company stresses the need for data quality.

    Cons

    Pay was low, benefits weren't amazing but relatively okay.

    No opinion of CEO
  3. 1 person found this helpful  

    Low pay and low morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TestAmerica full-time (more than an year)

    Pros

    Co workers
    Easy to take time off
    Flexible schedule
    Little supervision
    Easy job
    The ridiculousness of email requests from management will keep you laughing often

    Cons

    -Lack of communication between all levels
    -Project managers just want to get the work out of their hands and expect the rest of the staff to cover for their mistakes because they have been lazy or not paying attention to customer needs.
    -low pay
    -really low pay
    -benefit costs keep increasing each year while raises are rarely offered
    -everyone is replaceable with someone who has no experience

    Advice to ManagementAdvice

    -try to appreciate the employees that are out in the field and office that are putting in 50+ hour work weeks in each week. They are the ones that make this company keep going.
    -hire project managers that have experience and know what the heck they are doing

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great people with returning leadership that understands the business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TestAmerica

    Pros

    The flexibility in work hours, challenge of the job (fast paced and varied) means clock watching is never a factor.

    Coworkers are what make the business. I enjoy working with such a dedicated 'team' of individuals in the laboratory.

    Company leadership very visible in striving to improve the business and workplace for staff.

    Diversity of company does enable opportunity to grow and transfer countrywide.

    Cons

    Pay is low considering the technical nature of the work.

    Leadership does seem to like new initiatives which while of value can impact the ability to support the client workload and also puts huge stress on employees.

    Advice to ManagementAdvice

    The return of the CEO and establishment of a new leadership team was much needed and a morale booster for many of us long timers. It is important that she/they remain engaged with employs to buy them back in to the TestAmerica ethos to operate and act as the Leaders in Environmental Testing.

    Recommends
    Approves of CEO
  6. 4 people found this helpful  

    No Appreciation of Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Pensacola, FL
    Former Employee - Manager in Pensacola, FL

    I worked at TestAmerica full-time (more than 10 years)

    Pros

    Flexible schedule. Great co-workers.

    Cons

    Pay is under standard. Bonuses are extremely difficult to achieve and extremely small. Sweatshop mentality from management. Employees are considered easily replaceable.

    Advice to ManagementAdvice

    More corporate training. Better benefits. Treat the employees as people not drones.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Laboratory Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Analyst in Irvine, CA
    Current Employee - Lab Analyst in Irvine, CA

    I have been working at TestAmerica full-time (more than 3 years)

    Pros

    The only thing that makes this job enjoyable are the coworkers and some upper management that truly care about employees.

    Cons

    Company morale is down. Favoritism is a huge problem within the company as far as pay raise, treatment of employees, and awards. Incompetent upper management and borderline inappropriate lab director.

    Advice to ManagementAdvice

    Look into employee workload because many people are taking advantage of the hard work of other fellow coworkers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    Hostile Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Irvine, CA
    Former Employee - Department Manager in Irvine, CA

    I worked at TestAmerica full-time (more than 8 years)

    Pros

    They had a good benefits program with generous medical (HMO and PPO platinum-level equivalents), dental, and vision care.

    Cons

    The culture of the company over the last 4 to 5 years was "get more done with less people and less resources." In other words, everyone is replaceable. We lived in a constant worry that we were going to be replaced by new employees with little-to-no experience or training. Furloughs were common and reductions in force (see: layoffs) were implemented every 2-3 years which removed senior employees to shave a few dollars until they were eventually replaced (after the legal time required) by doe-eyed workers with no technical training.

    During my last few years at the company, there were no raises. The CEO at the time, James Hyman, told our staff, "if you are dissatisfied, find another place of employment." Due to an economic recession and feeling emotionally defeated, most employees stayed as one would with an abusive spouse. Those that voice their opinion on the work environment and management strategy are usually let go during the next layoff.

    Work consumes you there. Due to a stranglehold on overtime and an insufficient staff, department managers are expected to cover any gaps in work, themselves. There is no time to properly manage.

    As for training, there isn't enough to sustain the laboratory in the long-term. When senior employees give notice, replacements are not hired for months, if at all (until turn-around times suffer enough for senior management to justify a replacement). Due to this gap in time, most knowledge retained by those employees is lost forever. There is no outside training on instrumentation and, due to high volumes of samples and an increasing general ignorance, the instruments are not properly maintained.

    During my tenure, there were two suicides in a single department in less than two years. These men already suffered from depression. TestAmerica exacerbated it. I miss you, Florian.

    Do not work at TestAmerica. If you are currently employed there, actually make the time to look elsewhere for employment.

    Advice to ManagementAdvice

    Your competent staff is declining through layoffs and attrition. You are losing clients because you treat your lab like it's the fast-food industry. You need to stop treating your salaried staff like slave labor just because they don't get overtime and won't dissent because they constantly feel the Sword of Damocles dangling above them. These are (mostly) college educated people that should be treated with respect instead of just a labor cost. You will fail if you follow your current model.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    Going Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at TestAmerica full-time (more than 8 years)

    Pros

    Most of the good employees have left, but there are still talented employees at TA. They are trying their best to keep the business afloat and satisfy their customers.

    Cons

    Management squeezes every last drop of blood from their employees. The pressure to work more hours, the layoff of all support staff, adding more responsibilities, it all adds up to overwhelmed employees who don't have time to take care of the details that customers need. When I attend professional meetings and tell people that I worked at TA, they invariably smirk and shake their head, then tell me that they don't use TA anymore.

    Advice to ManagementAdvice

    Management never asks the front-line employees, such as project managers, how to best satisfy customers needs. They suddenly tell employees about the latest change and we would just shake our head and think "this means trouble". For example, shipping out short-hold samples such as hex Cr and o-Phos to other TA labs around the country, is very risky and will end up as a customer disaster.

    Management, stop thinking about short term profits and think about how to keep customers. Don't bid so low that you lose money on tests, and ask questions such as "What is needed to keep customers happy?". But I'm afraid it's too late. James Hyman did his hatchet job and has moved on, and everyone asks "When will TA close or be sold?".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 5 people found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TestAmerica full-time (more than 10 years)

    Pros

    Coworkers were mostly good, but people get promoted that have no clue.

    Cons

    They work you like a slave, promote butt-kissers, have no loyalty. I was laid off after 10 years for no good reason. Under staffed, poor business plan. They can hardly compete anymore, because the quality that once set them apart is gone. It's a factory and you aren't even a person, just a labor unit.

    Advice to ManagementAdvice

    start treating people like humans again. You have an educated work force that's treated like pack mules.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    Get in, get out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QC Analyst in Irvine, CA
    Current Employee - QC Analyst in Irvine, CA

    I have been working at TestAmerica full-time (more than an year)

    Pros

    The people you work with on a daily basis are very open, friendly, and willing to share information so long as you care enough to show them you are interested.

    Cons

    Management seems flimsy, soft-handed, and does not enforce the rules they set. There is very little room to move up in the company or increase your own pay. The work is menial and repetitive. As a result, moral is extremely low; this makes day to day work difficult considering the people complain and complain constantly.

    Advice to ManagementAdvice

    When rules are set, make sure to enforce them. It is one thing to say not to do something, but it's another to really make sure your words are taken seriously. Offer advice to those who seem to want more responsibility. Make it a point to get them motivated by consistently showing them that there is more to learn.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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