Texans Credit Union

www.texanscu.org

Texans Credit Union Reviews

Updated January 15, 2015
Updated January 15, 2015
18 Reviews
2.7
18 Reviews
Rating Trends

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Kevin Durrance
0 Ratings

Employee Reviews

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  1.  

    A credit union on the mend, willing to succeed but out of touch with employee values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texans Credit Union full-time (more than a year)

    Pros

    -Benefits are amazing. You have fully paid medical and dental. LTD is provided at no cost. Additional benefits such as short term disability, vision, etc is taken out on a pre-tax basis.a re

    -Vacation accumulates quickly in full-time status. Three weeks vacation can be attained in first year.

    -Longtime members who are often very loyal, creating a constant stream of familiar faces of those seeking to do business

    Cons

    -Company culture often feels lackluster. True team building activities appear absent without the ever looming push for loans. Understandable to increase profits as a business, but still--a need to take out to time appreciate employees.

    -Diversity/understanding. A lot can be shown of company values when mandatory meetings take place on federal holidays, as with the upcoming Martin Luther King Jr. day. When every other holiday is observed by the credit union, one has to imagine the day is of little importance to it. Honoring does not just mean a day off. It is time to reflect in the ways our workplace would be vastly different without Martin Luther King Jr. and others like him.

    -Staffing. It is hard to accommodate members in a sufficient way. Whether to turnover, or staffing model, constant complaints are aired by members. Employees play the role of balancing a myriad of tasks to fill the void and ease the flow of frustration.

    -Fraternization. Those of decision making authority, such as promotions, should not be allowed to fraternize with those in lower positions. Often I've witnessed biases created from such gatherings that fell outside the normal realm of business. Senior management--lets display fairness by keeping professionalism and seeking not to create partiality within the workplace.

    Advice to ManagementAdvice

    Consider the values of your employees and appreciate them. Not only are members worthy of winning our business, but those who work for it as well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Just Say NO!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texans Credit Union

    Pros

    Not much good to say about this one. Coworker's were nice. Nothing else good comes to mind

    Cons

    Lower pay compared to market rates and benefits are even lower. Free thinking is discouraged place would be better off with robots.

    Advice to ManagementAdvice

    Get new ones.

  3. 1 person found this helpful  

    One of the worst places to work in dallas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Richardson, TX
    Former Employee - Customer Service in Richardson, TX

    I worked at Texans Credit Union full-time (more than a year)

    Pros

    Sadly there are no pro's

    Cons

    This place is full of double talk. The minute you go to anyone for help with any issue no matter how small you are a target and you will be gone faster than you can blink.

    Advice to ManagementAdvice

    They spoke of transparency but no such thing exists with this company. Everything is completely top down everyone of your employees are human being's who deserve respect. Why do you guys think your turnover is so high its because you guys treat your employees worse than a stray mangy dog.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Great Pay, Horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Texans Credit Union full-time (more than 3 years)

    Pros

    Good Pay, lots of room for promotion, many small bonuses throughout the year

    Cons

    management is a big disappointment, managers pass on too much work below them, information isn't passed throughout company very effectively

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Place to get experience both good and bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Dallas, TX
    Current Employee - Branch Manager in Dallas, TX

    I have been working at Texans Credit Union full-time (more than a year)

    Pros

    Benefits are good but most credit unions benefits are great!

    Cons

    Outdated systems and policies. High turnover due to lack of leadership and good management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Member Services Communications Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative in Richardson, TX
    Current Employee - Member Service Representative in Richardson, TX

    I have been working at Texans Credit Union full-time (more than 3 years)

    Pros

    Parking, work hours, training, benefits

    Cons

    Management is not as supportive.

    Advice to ManagementAdvice

    Need more diversity in upper management.

    Positive Outlook
    No opinion of CEO
  8.  

    Good intentions but can't execute simple things correctly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Support in Richardson, TX
    Former Employee - Branch Support in Richardson, TX

    I worked at Texans Credit Union full-time (more than 3 years)

    Pros

    Most of the employees are willing to work with each other

    Cons

    Conflicts between departments; poor communication from the leaders. Many system issues that are very simple to detect but are often found too late. Lack of organization and no thought to how decisions impact members or employees. Just done without much thought to outcome.

    Advice to ManagementAdvice

    Stop with the insincerity, it is very obvious what is honest and what sounds good in meetings. Realize that some people in management don't need to be there. Value the employees that actually do work and are willing to put in effort to turn things around.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Loan Processing Specialist in Richardson, TX
    Former Employee - Consumer Loan Processing Specialist in Richardson, TX

    I worked at Texans Credit Union full-time (more than a year)

    Pros

    I worked at Texans Credit Union for 2 years, and had a pleasant experience. They offered a competitive salary and a friendly work environment. I started as a teller and left as a consumer loan processing specialist.

    Cons

    Some departments were staffed inadequately to be able to handle the required workload. I put in a LOT of hours to get my workload completed, and that was a very regular thing.

    Recommends
    Neutral Outlook
  10.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Staff Support Assistant Manager in Dallas, TX
    Former Employee - Staff Support Assistant Manager in Dallas, TX

    I worked at Texans Credit Union

    Pros

    Wonderful people work there. They are the hardest working group of people I have ever known! Many of them have worked there for over 20 years.

    Cons

    The inability of upper management to deal with their business in a legitimate manner. They also had difficulty managing their staff. They were very inept at knowing what was going on in their department and dealing with individuals that were not on the right track.

    Advice to ManagementAdvice

    Treat people fairly and don't play favorites. Deal with problem employees on an individual basis and hold them accountable in a consistent manner.

    Doesn't Recommend
  11.  

    Great Benefits, Great Training, ability to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Support in Richardson, TX
    Current Employee - Customer Support in Richardson, TX

    I have been working at Texans Credit Union

    Pros

    If you are looking for a new career and you are interested in the financial industry you can get your foot in the door by becoming a Customer Support person. You are required to stay in this position for a year but the knowledge you gain in this position is necessary for most other opportunities that will come up. Texans CU makes job openings available to employees before they make it public.

    Cons

    As Customer Support you are likely to have a late shift at the beginning. This is hard to manage if you have children. If you can make it through the beginning stage though your hours go to the more normal bankers hours.

    Recommends

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