Texans Credit Union

  www.texanscu.org
  www.texanscu.org
Work in HR? Unlock Free Profile

Texans Credit Union Reviews

Updated June 6, 2014
Updated June 6, 2014
15 Reviews
3.0
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael D. Sauer
1 Rating

Employee Reviews

Sort: Popular Rating Date
  1.  

    Member Services Communications Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative  in  Richardson, TX
    Current Employee - Member Service Representative in Richardson, TX

    I have been working at Texans Credit Union full-time for more than 3 years

    Pros

    Parking, work hours, training, benefits

    Cons

    Management is not as supportive.

    Advice to ManagementAdvice

    Need more diversity in upper management.

    Positive Outlook
    No opinion of CEO
  2.  

    Great Pay, Horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Texans Credit Union full-time for more than 3 years

    Pros

    Good Pay, lots of room for promotion, many small bonuses throughout the year

    Cons

    management is a big disappointment, managers pass on too much work below them, information isn't passed throughout company very effectively

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Place to get experience both good and bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager  in  Dallas, TX
    Current Employee - Branch Manager in Dallas, TX

    I have been working at Texans Credit Union full-time for more than a year

    Pros

    Benefits are good but most credit unions benefits are great!

    Cons

    Outdated systems and policies. High turnover due to lack of leadership and good management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good intentions but can't execute simple things correctly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Support  in  Richardson, TX
    Former Employee - Branch Support in Richardson, TX

    I worked at Texans Credit Union full-time for more than 3 years

    Pros

    Most of the employees are willing to work with each other

    Cons

    Conflicts between departments; poor communication from the leaders. Many system issues that are very simple to detect but are often found too late. Lack of organization and no thought to how decisions impact members or employees. Just done without much thought to outcome.

    Advice to ManagementAdvice

    Stop with the insincerity, it is very obvious what is honest and what sounds good in meetings. Realize that some people in management don't need to be there. Value the employees that actually do work and are willing to put in effort to turn things around.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Nice place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Loan Processing Specialist  in  Richardson, TX
    Former Employee - Consumer Loan Processing Specialist in Richardson, TX

    I worked at Texans Credit Union full-time for more than a year

    Pros

    I worked at Texans Credit Union for 2 years, and had a pleasant experience. They offered a competitive salary and a friendly work environment. I started as a teller and left as a consumer loan processing specialist.

    Cons

    Some departments were staffed inadequately to be able to handle the required workload. I put in a LOT of hours to get my workload completed, and that was a very regular thing.

    Recommends
    Neutral Outlook
  7.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Staff Support Assistant Manager  in  Dallas, TX
    Former Employee - Staff Support Assistant Manager in Dallas, TX

    I worked at Texans Credit Union

    Pros

    Wonderful people work there. They are the hardest working group of people I have ever known! Many of them have worked there for over 20 years.

    Cons

    The inability of upper management to deal with their business in a legitimate manner. They also had difficulty managing their staff. They were very inept at knowing what was going on in their department and dealing with individuals that were not on the right track.

    Advice to ManagementAdvice

    Treat people fairly and don't play favorites. Deal with problem employees on an individual basis and hold them accountable in a consistent manner.

    Doesn't Recommend
  8.  

    Great Benefits, Great Training, ability to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Support  in  Richardson, TX
    Current Employee - Customer Support in Richardson, TX

    I have been working at Texans Credit Union

    Pros

    If you are looking for a new career and you are interested in the financial industry you can get your foot in the door by becoming a Customer Support person. You are required to stay in this position for a year but the knowledge you gain in this position is necessary for most other opportunities that will come up. Texans CU makes job openings available to employees before they make it public.

    Cons

    As Customer Support you are likely to have a late shift at the beginning. This is hard to manage if you have children. If you can make it through the beginning stage though your hours go to the more normal bankers hours.

    Recommends
  9.  

    A rewarding experience that ended too soon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Branch Manager  in  Rowlett, TX
    Former Employee - Assistant Branch Manager in Rowlett, TX

    I worked at Texans Credit Union

    Pros

    At Texans the members come first. Which means you have to be the type of person who is willing to occasionally sacrifice your time for them.

    Cons

    Too many people who have been there for years blocking advancement for many new employees.

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
  10.  

    Company has its good points

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Officer  in  Richardson, TX
    Former Employee - Officer in Richardson, TX

    I worked at Texans Credit Union

    Pros

    Good teamwork across org; everyone trying their best; competitive products and services can rates; treats employees well; some in senior management are great

    Cons

    Difficult situation; cutting expenses and staff making jobs more difficult; little training for new or existing employees; benefits not that great

    Advice to ManagementAdvice

    Keep trying; keep the good branch managers and incent them well; do not make cuts to products and services; good luck

    Doesn't Recommend
  11.  

    CU Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    I worked at Texans Credit Union

    Pros

    Good Benefits, Nice Members, Bank Holidays, Good Hours.

    Cons

    You get micromanaged a lot by supervisors

    Advice to ManagementAdvice

    Delegate

    Recommends

Worked for Texans Credit Union? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.