Texas Children's Hospital

  www.texaschildrens.org
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Texas Children's Hospital Reviews in Houston, TX

Updated August 19, 2014
Updated August 19, 2014
61 Reviews

3.2
61 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Texas Children's Hospital President and CEO Mark A. Wallace
Mark A. Wallace
36 Ratings

Review Highlights

Pros
  • Friendly environment at work, with great benefits and facilities for employees (in 8 reviews)

  • Great mission, taking care of kids (in 2 reviews)


Cons
  • Commuting to the medical center is not fun (in 3 reviews)

  • Pay is below average, no opportunity for advancement (in 2 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Systems analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst  in  Houston, TX
    Current Employee - Systems Analyst in Houston, TX

    I have been working at Texas Children's Hospital full-time for more than 3 years

    Pros

    Great work atmosphere, the salary and benefits are excellent and the people are wonderful ! Very low turnover

    Cons

    Sometimes workload can get overwhelming

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Help Desk Intern Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Help Desk Intern  in  Houston, TX
    Former Employee - Help Desk Intern in Houston, TX

    I worked at Texas Children's Hospital as an intern for less than a year

    Pros

    I worked as a Help Desk Intern with the Genesys Works program, and had an amazing experience. The employees were extremely nice and helpful. I had a very valuable work experience there.

    Cons

    My manager was quite tough, but I believe it was because I was a high school student and he wanted to ensure that I contributed fully at all times. Other than that, I don´t have any complaints.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Texas Children's Hospital full-time for less than a year

    Pros

    Great Salary, Incentives, and Benefits

    Cons

    Undeniable favoritism and departmental bias

    Advice to ManagementAdvice

    N/A

    Neutral Outlook
    Approves of CEO
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  5.  

    Terrible Is management (no leadership) -

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Security Architect  in  Houston, TX
    Former Employee - Network Security Architect in Houston, TX

    I worked at Texas Children's Hospital full-time for more than a year

    Pros

    1 Great coworkers!
    2. Decent benefits

    Cons

    Horrible management (they call themselves leadership) in Information Services
    Long hours working on equipment that should have been upgraded or replace long ago.
    Management does not allow down time on anything vital, causing the network and security equipment to be largely out of date. Including bad patch management.
    Employees are treated with no respect.
    A lot of the managers and director are bullies that constantly threaten the employees.
    Employees are not allowed to attend training.
    HR treats employees like chattel.
    Very poor adherence to federal and state regulatory requirements.

    Advice to ManagementAdvice

    Get rid of the current crop of VP's, Directors and about half of the managers as they are running the place into the ground. Go back to the core values of Texas Childrens Hospital that seems to have been lost at some point.
    After seeing how they operate, I would never take my child to that hospital again.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Disconnect between leadership and IS workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Epic Systems Analyst  in  Houston, TX
    Current Employee - Epic Systems Analyst in Houston, TX

    I have been working at Texas Children's Hospital full-time for more than 3 years

    Pros

    Decent pay
    Flexible schedules available
    Nice buildings

    Cons

    Lack of communication between leadership and staff
    Managers seldom see or speak to their employees
    Little opportunity for advancement
    Hiring of more very highly paid consultants who 'build and run' leaving staff to clean up their messes
    Loss of key staff due to poor management
    Remote workers in other cities (and on campus) who aren' t pulling their weight
    Parking nearby is expensive and off-campus parking option adds 20 minutes to your commute each way
    TCH isn't sending staff to Wisconsin for certification

    Advice to ManagementAdvice

    Get to know your employees. Cut down on the number of meetings you schedule to speak to each other and schedule some with your staff. Stop canceling staff meetings to attend more leadership meetings. Ask your employees for their suggestions and opinions before you hire more consultants or change key vendors.

    Figure out why you can't hire anyone local and fix it. Follow up on job offers made to local people who refuse them and find out where we're going wrong. Do surveys of the local job pool asking why they aren't considering TCH.

    Get people out of the closets you've stuffed them into and put teams together. It's hard to act as a team when you never see any team members.

    Allow employees time at work to study for certification
    Support study groups for certification and proficiencies

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse  in  Houston, TX
    Current Employee - Registered Nurse in Houston, TX

    I have been working at Texas Children's Hospital full-time for less than a year

    Pros

    Excellent benefits, Flex hours, training (for new nursing grad). Most of the nurses I encountered really seemed to enjoy their job.

    Cons

    Parking, in my unit at times we would be assigned to many patients (not the ratio I was told when I interviewed). Not enough PCA's to help nurses at times.

    Recommends
    Approves of CEO
  8. 2 people found this helpful  

    TCH is a fine place for researchers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Associate  in  Houston, TX
    Former Employee - Research Associate in Houston, TX

    I worked at Texas Children's Hospital full-time for more than 3 years

    Pros

    The pros to working at TCH for researchers include prime real estate in the med center. You have access to multiple vivariums, cores for everything, experts in almost any field nearby (MD anderson, Rice, BCM, Methodist, UT, etc.).

    Cons

    No 401k matching for research. Parking is expensive. Pay is average. Human resource department is average. Huge variability in lab quality. Some new lab space and alot of old, run down lab space.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Great learning experience, great institution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Houston, TX
    Former Employee - Intern in Houston, TX

    I worked at Texas Children's Hospital part-time for less than a year

    Pros

    People are willing to take time to teach, lots of other students, great facilities. Overall great experience, learned a lot as a student.

    Cons

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant  in  Houston, TX
    Current Employee - Staff Accountant in Houston, TX

    I have been working at Texas Children's Hospital full-time for less than a year

    Pros

    stable industry, fun company, great benefits

    Cons

    Work load keeps you busy

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Second to none...best possible place to work and recieve care. Best and brightest minds.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  Houston, TX
    Current Employee - Leader in Houston, TX

    I have been working at Texas Children's Hospital full-time for more than 10 years

    Pros

    The culture. The opportunities. Profound responsibility to care for employees so we can deliver best possible care to our patients. There is no mission more inspiring that Texas Children's.

    Cons

    Commute time is rough depending on where you live.

    Advice to ManagementAdvice

    Keep up the visionary leadership!

    Recommends
    Positive Outlook
    Approves of CEO

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