Texas Department of Family and Protective Services

www.dfps.state.tx.us
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Texas Department of Family and Protective Services Reviews

Updated June 29, 2015
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2.6
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Recommend to a friend
Approve of CEO
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Howard Baldwin
20 Ratings

Pros
  • The best thing is getting the opportunity to make a difference in the lives of families, and help break the cycle of abuse and neglect (in 5 reviews)

  • It's awesome to be able to help families, and ensure that they gain the knowledge and tools to reduce risk of abuse and neglect in their homes (in 3 reviews)

Cons
  • Long Hours terrible managers, STRESS (in 7 reviews)

  • Absolutely no work/life balance (in 4 reviews)

More Pros and Cons

103 Employee Reviews

Sort: Popular Rating Date
  1. Good cause but stressful work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Family and Protective Services

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Wonnderfum job if you live to help people, no two days are the same

    Cons

    Stressful work load and hours, strict management and case workers, not enough pay for work done


  2. Data/Systems Analyst for DFPS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst

    I have been working at Texas Department of Family and Protective Services full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good work life balance
    Good benefits
    Lots of options to move up or change positions

    Cons

    Pay below private industry
    Limited opportunity for raises


  3. Great starter place but few people stay longterm

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Investigator and Regulatory Specialist in Dallas, TX
    Former Employee - Senior Investigator and Regulatory Specialist in Dallas, TX

    I worked at Texas Department of Family and Protective Services full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The advantages of working for the state are you do have some flexibility after you are there for about 1 year. I you have a successful track record you should be able to work from home and be able to have a flexible schedule where you can come in early or leave late in order to accommodate your working habits.

    Cons

    There is high turn over, lots of stress and EVERYTHING is all about your numbers- how many cases have you submitted, how many do you have on your workload, how many delinquent cases do you have.

    Advice to Management

    Stand up for your employees and realize that there is only so much work that can be accomplished within a day. To retain employees it is imperative to have balance.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CVS Specialist in Dallas, TX
    Former Employee - CVS Specialist in Dallas, TX

    I worked at Texas Department of Family and Protective Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    flexible schedule ability to work from home offers to pay for school after working for one year offer full benefit package

    Cons

    LONG SHIFTS underpaid workers are often overworked with high caseloads. Ms segment doesn't care and expects you to see all your kids even when u have a crisis going on with your case. No communication.really easy to burn out in 9 months low pay for everything you do

    Advice to Management

    Pay the workers more and show appreciation. Listen to the case workers about their problems and to the children about what's going on in the foster home BETTER SCREENING ON STAFF AND FOSTER PARENTS


  6. Former employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Child Care Licensing Supervisor in Irving, TX
    Former Employee - Residential Child Care Licensing Supervisor in Irving, TX

    I worked at Texas Department of Family and Protective Services (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No Pro's for a state job. Overworked and underpaid in every position.

    Cons

    Definitely not the route to go.

    Advice to Management

    None


  7. Disappointed

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Family and Protective Services full-time (More than 5 years)

    Pros

    Loved my coworkers, benefits are good. Work hours CAN be flexible. Can be rewarding. Always hiring

    Cons

    Lot of turn over, job very stressful, poor supervisors, (although there are some good ones), very hard to balance work/life, can be emotional draining, must have strong backbone.

    Advice to Management

    Treat staff with respect


  8. director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sherman, TX
    Former Employee - Anonymous Employee in Sherman, TX

    I worked at Texas Department of Family and Protective Services full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    flexibility, fair pay, casual environment, great people, intrinsic rewards

    Cons

    non-profit, no benefits, inconsistent policy, controlling board members.

    Advice to Management

    provide additional training and consistent scheduling. Keep and encourage job stability through consistent policies for all employees.


  9. CPS worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Texas Department of Family and Protective Services

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Flexibility, helping families was rewarding, effective tools for working

    Cons

    Pay, over worked, supervisors unsupportive


  10. Apply Now

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Family and Protective Services full-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    flexible frequent raises ability to help multiple people and work in the field

    Cons

    learn that people are capable of horrible things

    Advice to Management

    increase salaries


  11. Intake Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Family and Protective Services full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Wonderful work giving to the community and making a difference. A very caring and empathetic environment to work in.

    Cons

    The pay is not nearly enough to make up for the amount of work that is required of you both time and emotionally.



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