Texas Department of Public Safety

  www.txdps.state.tx.us
  www.txdps.state.tx.us

Texas Department of Public Safety Reviews

Updated November 8, 2014
Updated November 8, 2014
44 Reviews
2.8
44 Reviews
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Employee Reviews

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  1. 1 person found this helpful  

    Positive Friendly Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inspection Technician in Houston, TX
    Former Employee - Inspection Technician in Houston, TX

    I worked at Texas Department of Public Safety full-time (more than 3 years)

    Pros

    This is a close group of people who will stick up for each other.

    Cons

    The pay is not great it regulated by the State.

    Advice to ManagementAdvice

    Look for the stars in the organization and help them promote.

    Neutral Outlook
  2.  

    Pay is terrible but hours are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Public Safety

    Pros

    This is a good job for attorneys who need a flexible schedule or are just out of law school. For those who want to litigate, you'll be in court every week.

    Cons

    After a couple of years, maybe sooner, you'll get bored and be ready to leave. The supervisors really are clueless. You can only hope that you get one that's cool.

    Recommends
    Positive Outlook
  3.  

    If only upper management valued the employees rather than the power of their title.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrator in Austin, TX
    Former Employee - Administrator in Austin, TX

    I worked at Texas Department of Public Safety full-time (more than an year)

    Pros

    This was not my first time to work for a state agency, so I knew, in some respects, what to expect. This was a new position for the agency, The agency provided excellent training opportunities that most people would pay handsomely to receive from an external company. The training, along with the opportunity to immediately use what I learned, allowed me to greatly expand my leadership skills. This alone was the single best aspect of the position. As a supervisor of 20+ employees, the most rewarding part of the job was when I left and 95% of my staff told me I was the best boss they ever had because I treated them with respect, yet gave tough love when it was warranted. They always knew I had their back.

    Cons

    Lowest paying state agency by double digits for the responsibilities, with no prayer of anyone ever seeing a pay raise. I left to work for another state agency, had no employees to supervise and was paid $10,000/year more, and the agency had only 25% of the total staff.

    Advice to ManagementAdvice

    Reward your individual employees, rather than have an attitude that everyone is treated the same: with no respect and no hope of advancement. Don't compare apples to oranges when determining the value of an employee in a division of the agency that is not even remotely related to other divisions. Best possible scenario - create a separate agency from law enforcement and emergency management.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Specialist II in Austin, TX
    Former Employee - Research Specialist II in Austin, TX

    I worked at Texas Department of Public Safety full-time (more than 5 years)

    Pros

    Lots of training, immersion in recent news keeps you up-to-date on the issues. Many used this position as a stepping stone to a federal job.

    Cons

    High turnover, on-call at times, incompetent chain of command. Upper management is selected on the good ol' boy system and changes frequently. I had 5 different sergeants overseeing my area in less than one year. They only use this position to promote, which is great, but it makes for constant change.

    Advice to ManagementAdvice

    Give your employees more credit, not just the one's wearing the right shade of lipstick.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Texas Department of Public Safety full-time (more than 3 years)

    Pros

    Very interesting projects to be a part of. Great people. Committed to their jobs. Work life balance respected. DPS is a family oriented eorganization.

    Cons

    Pay increases governed by the legislature. Politics.

    Advice to ManagementAdvice

    If you know people are going to retire, bring someone in to get the knowledge transfer. Don't wait until the person is gone. Lots of knowledge walks out the door when people retire.

    Recommends
    Positive Outlook
  7.  

    Great to have Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative II in Palestine, TX
    Former Employee - Customer Service Representative II in Palestine, TX

    I worked at Texas Department of Public Safety full-time (more than an year)

    Pros

    Time off, great supervisor, gain knowledge

    Cons

    Not really a chance to move up, they hire outside for the higher paying positions usually

    Advice to ManagementAdvice

    I loved my supervisor. She was the most awesome person ever.

    Recommends
    Neutral Outlook
  8.  

    Stable Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Texas Department of Public Safety full-time (more than an year)

    Pros

    Ability to promote from within
    Great benefits package
    Offered ability to utilize gym for Trooper Training Academy
    Offered fitness incentives with gym workout program

    Overall TXDPS was a good, stable organization to work for. I would recommend this organization if you like the idea of promoting based on time in service.

    Cons

    The employees of the TXDPS are great at their jobs, and this tends not to be recognized through standard compensation to that of public servants in the same role at similar organizations.
    Stagnant work environment
    Hit or miss management practices
    Difficult department to department relationships

    I would not recommend this organization if you are the individual that requires a dynamic work environment. It is very secure employment but leaves the blood tepid.

    Advice to ManagementAdvice

    This organization provides exactly what potential applicants want in a job but fails to attract a younger more energetic crowd because of it's some of it's current "strengths". Bureaucracy is good to a certain point but then becomes stifling afterwards.

    Recommends
    Neutral Outlook
  9. 2 people found this helpful  

    Customer Service Rep II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Tech II in Bryan, TX
    Former Employee - Customer Service Tech II in Bryan, TX

    I worked at Texas Department of Public Safety full-time (more than 5 years)

    Pros

    I loved everything about my job; from assisting customers and to the constant changes

    Cons

    Personality difference in Supervisor and The Lead

    Advice to ManagementAdvice

    To always treat employees equally. No matter what the issue is.

    Doesn't Recommend
    Positive Outlook
  10.  

    Interesting and helping society

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Public Safety

    Pros

    Constantly changing with technology and social media

    Cons

    Hours, low pay, lack of standard reviews,

    Advice to ManagementAdvice

    To lack in maintaining standards and energy among the team members and lack of together ness.

  11. 2 people found this helpful  

    Tough Environment.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Public Safety full-time (more than 3 years)

    Pros

    People are great! Mission is vital

    Cons

    Little support for non-commissioned employees

    Advice to ManagementAdvice

    Support all employees - not just the Troopers.

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