Texas Department of Public Safety Reviews

Updated March 21, 2015
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2.8
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  1. The men were good to work with but not the women

    Former Employee - Administrative Assistant III in Waco, TX
    Former Employee - Administrative Assistant III in Waco, TX

    I worked at Texas Department of Public Safety

    Pros

    It was a privilege to work alongside Highway Patrol Troopers. They were very respectful and honorable men.

    Cons

    I would have chosen to work with only men if I had a choice. The women were horrible, catty, jealous and vindictive making it an unpleasant work environment.

    Advice to ManagementAdvice

    Don't take sides. Listen to both sides. When someone is trying to help another person and the other person doesn't want help and runs and lies to upper management that they are being bossed around, don't just assume the worst. Listen to the other person explain their side before treating them rudely.

    Doesn't Recommend
  2. Very challenging job that required focus and safety awareness for inexperience drivers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Public Safety

    Pros

    enjoyed meeting people from all walks of life.

    Cons

    no real chance of promotion and the organization is deep in the buddy system (good old boy system).

    Doesn't Recommend
    Neutral Outlook
  3. Good Job and good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Texas Department of Public Safety full-time (less than a year)

    Pros

    Very flexible hours, lots of trouble shooting and problems to fix.

    Cons

    Never know what you are doing from day to day. Information doesn't get passed in a timely manner when it comes to things needing to be done, a lot of last minute things that weren't thought out.

    Advice to ManagementAdvice

    Organize the information and let the technicians know what you are thinking before you completely decide to do something. Use communication skills

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful

    Positive Friendly Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inspection Technician in Houston, TX
    Former Employee - Inspection Technician in Houston, TX

    I worked at Texas Department of Public Safety full-time (more than 3 years)

    Pros

    This is a close group of people who will stick up for each other.

    Cons

    The pay is not great it regulated by the State.

    Advice to ManagementAdvice

    Look for the stars in the organization and help them promote.

    Neutral Outlook
  6. Pay is terrible but hours are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Public Safety

    Pros

    This is a good job for attorneys who need a flexible schedule or are just out of law school. For those who want to litigate, you'll be in court every week.

    Cons

    After a couple of years, maybe sooner, you'll get bored and be ready to leave. The supervisors really are clueless. You can only hope that you get one that's cool.

    Recommends
    Positive Outlook
  7. Stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Specialist II in Austin, TX
    Former Employee - Research Specialist II in Austin, TX

    I worked at Texas Department of Public Safety full-time (more than 5 years)

    Pros

    Lots of training, immersion in recent news keeps you up-to-date on the issues. Many used this position as a stepping stone to a federal job.

    Cons

    High turnover, on-call at times, incompetent chain of command. Upper management is selected on the good ol' boy system and changes frequently. I had 5 different sergeants overseeing my area in less than one year. They only use this position to promote, which is great, but it makes for constant change.

    Advice to ManagementAdvice

    Give your employees more credit, not just the one's wearing the right shade of lipstick.

    Doesn't Recommend
    Neutral Outlook
  8. Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Texas Department of Public Safety full-time (more than 3 years)

    Pros

    Very interesting projects to be a part of. Great people. Committed to their jobs. Work life balance respected. DPS is a family oriented eorganization.

    Cons

    Pay increases governed by the legislature. Politics.

    Advice to ManagementAdvice

    If you know people are going to retire, bring someone in to get the knowledge transfer. Don't wait until the person is gone. Lots of knowledge walks out the door when people retire.

    Recommends
    Positive Outlook
  9. Great to have Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative II in Palestine, TX
    Former Employee - Customer Service Representative II in Palestine, TX

    I worked at Texas Department of Public Safety full-time (more than a year)

    Pros

    Time off, great supervisor, gain knowledge

    Cons

    Not really a chance to move up, they hire outside for the higher paying positions usually

    Advice to ManagementAdvice

    I loved my supervisor. She was the most awesome person ever.

    Recommends
    Neutral Outlook
  10. Stable Employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Texas Department of Public Safety full-time (more than a year)

    Pros

    Ability to promote from within
    Great benefits package
    Offered ability to utilize gym for Trooper Training Academy
    Offered fitness incentives with gym workout program

    Overall TXDPS was a good, stable organization to work for. I would recommend this organization if you like the idea of promoting based on time in service.

    Cons

    The employees of the TXDPS are great at their jobs, and this tends not to be recognized through standard compensation to that of public servants in the same role at similar organizations.
    Stagnant work environment
    Hit or miss management practices
    Difficult department to department relationships

    I would not recommend this organization if you are the individual that requires a dynamic work environment. It is very secure employment but leaves the blood tepid.

    Advice to ManagementAdvice

    This organization provides exactly what potential applicants want in a job but fails to attract a younger more energetic crowd because of it's some of it's current "strengths". Bureaucracy is good to a certain point but then becomes stifling afterwards.

    Recommends
    Neutral Outlook
  11. 2 people found this helpful

    Customer Service Rep II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Tech II in Bryan, TX
    Former Employee - Customer Service Tech II in Bryan, TX

    I worked at Texas Department of Public Safety full-time (more than 5 years)

    Pros

    I loved everything about my job; from assisting customers and to the constant changes

    Cons

    Personality difference in Supervisor and The Lead

    Advice to ManagementAdvice

    To always treat employees equally. No matter what the issue is.

    Doesn't Recommend
    Positive Outlook

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