Texas Department of Public Safety

www.txdps.state.tx.us
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Texas Department of Public Safety Reviews

Updated April 19, 2015
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2.6
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Employee Reviews

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  1. Trooper II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trooper II in Houston, TX
    Former Employee - Trooper II in Houston, TX

    I worked at Texas Department of Public Safety (more than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Ability to enforce the laws of Texas

    Cons

    Long shifts
    Limited duty stations
    Additional duties on the border

  2. The men were good to work with but not the women

    Former Employee - Administrative Assistant III in Waco, TX
    Former Employee - Administrative Assistant III in Waco, TX

    I worked at Texas Department of Public Safety

    Doesn't Recommend
    Doesn't Recommend

    Pros

    It was a privilege to work alongside Highway Patrol Troopers. They were very respectful and honorable men.

    Cons

    I would have chosen to work with only men if I had a choice. The women were horrible, catty, jealous and vindictive making it an unpleasant work environment.

    Advice to Management

    Don't take sides. Listen to both sides. When someone is trying to help another person and the other person doesn't want help and runs and lies to upper management that they are being bossed around, don't just assume the worst. Listen to the other person explain their side before treating them rudely.

  3. Very challenging job that required focus and safety awareness for inexperience drivers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Department of Public Safety

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    enjoyed meeting people from all walks of life.

    Cons

    no real chance of promotion and the organization is deep in the buddy system (good old boy system).

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  5. DPS is good for contractors but very bad for Full Time employee when it comes to IT job !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Java Developer in Austin, TX
    Former Employee - Senior Java Developer in Austin, TX

    I worked at Texas Department of Public Safety full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Super Flexible, Many days off, Good benefits. Pros for Elderly people as there is no work to do, really!!! If you are contractor, then you should work here. Very good pay for IT contractors. If you want job that pay and no work, then this is for you!

    Cons

    Low pay!! Lots of contractors in IT. You will end up cleaning mess after contractors. Full time employees are responsible for Maintenance and 24/7 support for Application. No growth, no promotion. I had same pay for 4 years. No increment! Management is terrible. Their 2 CTO quit without notice in the past. Basically they don't have any work to do except IT Support.

    Advice to Management

    DO NOT HIRE CONTRACTOR IN IT DEPARTMENT

  6. Good people, terrible management, slow, slow, slow processes and bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Specialist in Austin, TX
    Current Employee - Information Specialist in Austin, TX

    I have been working at Texas Department of Public Safety full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Really friendly people, good community, people look out for you in the Driver License division (where I work). Because it's so slow moving and people aren't used to new things, it's easy to introduce new ideas--but good luck getting them anywhere.

    Cons

    Cronyism at the top level
    Red tape everywhere
    Slow moving processes, things take months to approve (6-8 months for new projects)
    Communication is poor
    Petty conflicts arise out of disagreement
    Amount of years working here outweighs actually having talent or a degree
    Employees with several years working here usually end up in management positions and are not fit to lead
    It's very difficult to stay busy because there is nothing to do and if you create work for yourself you might not ever see it come into actualization, so you lose motivation

    Advice to Management

    If you aren't an expert at something, don't pretend to be just because you're in a leadership position.
    Lead from the front, don't expect us to do your work
    Communicate better, actually have meetings and briefings about new projects, don't leave anybody out of new developments, we all need to know what's going on to improve services
    Get out of this "chain of command" mentality

  7. Good Job and good people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Texas Department of Public Safety full-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Very flexible hours, lots of trouble shooting and problems to fix.

    Cons

    Never know what you are doing from day to day. Information doesn't get passed in a timely manner when it comes to things needing to be done, a lot of last minute things that weren't thought out.

    Advice to Management

    Organize the information and let the technicians know what you are thinking before you completely decide to do something. Use communication skills

  8. Helpful (1)

    Positive Friendly Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inspection Technician in Houston, TX
    Former Employee - Inspection Technician in Houston, TX

    I worked at Texas Department of Public Safety full-time (more than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    This is a close group of people who will stick up for each other.

    Cons

    The pay is not great it regulated by the State.

    Advice to Management

    Look for the stars in the organization and help them promote.

  9. Pay is terrible but hours are great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Department of Public Safety

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    This is a good job for attorneys who need a flexible schedule or are just out of law school. For those who want to litigate, you'll be in court every week.

    Cons

    After a couple of years, maybe sooner, you'll get bored and be ready to leave. The supervisors really are clueless. You can only hope that you get one that's cool.

  10. Stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Specialist II in Austin, TX
    Former Employee - Research Specialist II in Austin, TX

    I worked at Texas Department of Public Safety full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Lots of training, immersion in recent news keeps you up-to-date on the issues. Many used this position as a stepping stone to a federal job.

    Cons

    High turnover, on-call at times, incompetent chain of command. Upper management is selected on the good ol' boy system and changes frequently. I had 5 different sergeants overseeing my area in less than one year. They only use this position to promote, which is great, but it makes for constant change.

    Advice to Management

    Give your employees more credit, not just the one's wearing the right shade of lipstick.

  11. Great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Texas Department of Public Safety full-time (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very interesting projects to be a part of. Great people. Committed to their jobs. Work life balance respected. DPS is a family oriented eorganization.

    Cons

    Pay increases governed by the legislature. Politics.

    Advice to Management

    If you know people are going to retire, bring someone in to get the knowledge transfer. Don't wait until the person is gone. Lots of knowledge walks out the door when people retire.

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