Texas Land and Cattle

  www.txlc.com
  www.txlc.com

Texas Land and Cattle Reviews

Updated December 22, 2014
Updated December 22, 2014
18 Reviews
3.2
18 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Scott C. Smith
5 Ratings

Employee Reviews

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  1.  

    Great people, VERY STRICT ON TARDIES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Land and Cattle

    Pros

    Paid very well, great trainer who was very informative on soft skills and procedures, friendly people, overall good experience.

    Cons

    Very, very strict on attendance; even one minute tardy is still considered tardy--no 5 minute grace periods like in other call centers. Customer Solutions agents forced to bear most of the weight of all the departments (hence why we were called a dumping ground). Must be very comfortable maintaining control on calls with very upset customers, CS is a tier II escalations department only so you get complaints, all day everyday. Lots of memorization of a plethera of policies and procedures.

    Advice to ManagementAdvice

    Work on getting a 5 minute grace period for employees, even in training. We don't necessarily get to pick when we work in terms of morning, noon, or night shifts so some of us have other obligations we're trying to work around as well which shouldn't be penalized by tardies of 5 min or less. Seems kind of defeatist to spend $4,000 training each person and then fire them for being one minute late to work. I guarantee that methodology is far more uneconomical than the cost of having an agent off the floor for 1 min.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    It's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Texas Land and Cattle full-time (less than an year)

    Pros

    Management was lenient for the most part, good people to work with.

    Cons

    Not a very busy area, scheduling was kind of biased.

    Advice to ManagementAdvice

    None really. It was your standard restaurant. Disciplinary action was kind of off put but for the most part everything went well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good restaurant hampered by corporate actors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX

    I worked at Texas Land and Cattle part-time (more than an year)

    Pros

    The people who work here are great. For a serving job, the work rate is relatively steady if not a little slow sometimes. Good weekend crowd.

    Cons

    Working for a corporate restaurant is never that much fun. The policies seem to get in the way of common sense practices in some instances and organization could use work.

    Advice to ManagementAdvice

    Show your employees you value them and their hard work. Provide incentives for day to day success.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    TXLC

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Land and Cattle

    Pros

    Inovative and always retooling the concept

    Cons

    dont let them lowball you.

  6.  

    Stinking rollercoaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Land and Cattle part-time (more than 3 years)

    Pros

    actually kind of like a family with your co workers and money is pretty good depending on which location you work at

    Cons

    always changing stuff and guests get annoyed and credit card tips go in check so you may walk out with no cash for a shift if all you got was credit cards.

    Advice to ManagementAdvice

    learn how to keep your managers.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    It was great until new management came into play.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Garland, TX
    Former Employee - Waitress in Garland, TX

    I worked at Texas Land and Cattle part-time (more than an year)

    Pros

    Great oppurtunities to move up into management positions.

    Cons

    Management treats the staff very poorly.

    Advice to ManagementAdvice

    Do onto others as you would have them do onto you.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Land and Cattle full-time (more than an year)

    Pros

    Management was nice, and flexible.

    Cons

    Cheap, a lot of complaints from customers

    Advice to ManagementAdvice

    Stop being cheap!

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Part time Host

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Land and Cattle

    Pros

    Good employees and great kitchen

    Cons

    Very low wages that are not sufficient for me.

  10.  

    I've returned several times. I love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Albuquerque, NM
    Current Employee - Server in Albuquerque, NM

    I have been working at Texas Land and Cattle part-time (more than 8 years)

    Pros

    Flexibility, fun, decent money, atmosphere.

    Cons

    When it's slow, it's SLOW.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Average food industry company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server
    Former Employee - Server

    I worked at Texas Land and Cattle part-time (less than an year)

    Pros

    Good food, and mostly good customers.

    Cons

    Poor management, unreliable staff, and corporate policies that seemed to annoy guests (ex. asking for donations to TXLC sponsored charities).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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