Texas Oncology Reviews

Updated July 28, 2015
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2.9
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Steven R. Paulson
9 Ratings

30 Employee Reviews

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  1. Reliable, Educational; A Good Job overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Several During My Tenure in Rowlett, TX
    Former Employee - Several During My Tenure in Rowlett, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Texas Oncology (More than 10 years)

    Pros

    Good, solid employment with progression if desired. Always learning; payer rules change frequently, our internal policies changed if needed. You got out of this job what you truly put in it. You could advance if you had the ability and motivation and desire. The home grown later-mngt and execs were good due to their experience and background.

    Cons

    Too much paperwork and conflicting processes might confuse and frustrate the external customer, as well as create an issue of trust. You always want the patient to trust and believe the heathcare staff and support staff. Important to remember all-as-a-team, not competing departments.


  2. patient financial counselor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bedford, TX
    Former Employee - Anonymous Employee in Bedford, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Texas Oncology full-time (More than 10 years)

    Pros

    none, that's why I left after 14 years!

    Cons

    They were bought out by Mckesson and everything about the company went bad. Harder and borderline harrassment of patients for money. They cut pay raises down to 2% max. it's a"suck up" mentality if you suck up to your manager you will be fine. uggh.... thankful to be out of there!

    Advice to Management

    Spend more money on keeping your employees happy and develope less stringent business practices.


  3. Helpful (1)

    Horrible management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Technologist in Dallas, TX
    Current Employee - Medical Technologist in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Texas Oncology full-time (More than 3 years)

    Pros

    Mon-Fri no weekends or holidays. Coworkers become family. Learned a lot from very experienced coworkers.

    Cons

    Management forms clicks. Get promoted by kissing up not qualifications or experience. Jobs are posted but they already know who they want.

    Advice to Management

    Be aware who you put in positions of authority. Watch how many people leaves from a department for signs of bad management.


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  5. Helpful (1)

    Needs Work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Physicians, patients are exceptional; sound medicine is practiced. Employees really care and make a difference in the patient's experience.

    Cons

    Management doesn't recognize the employees contribution to the bottomline. Too much focus on the dollar without expression of gratitude creates apathy.

    Advice to Management

    Double standards need to stop, lead by example. Mandatory customer training with a 5 10 rule and management and upper administration walks by employees without even a recognition. What kind of a leader and respect does that build?


  6. Cash App Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cash Applications Spec, in Richardson, TX
    Current Employee - Cash Applications Spec, in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Love the employees I work with. Personal time off. Medical Insurance..

    Cons

    Low raises. Horrible Mgmt. Micro Manager. High Stress atmosphere. Mandatory overtime. They don't care about family life. Managers have favorites. Alot of brown nosing...

    Advice to Management

    Need College Degreed Management. Need to be specialized in Interpersonal skills.


  7. Great for Patients, and Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - New Accounts Representative in Wichita Falls, TX
    Former Employee - New Accounts Representative in Wichita Falls, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work.. Such a caring and loving place. You are a family.. Patients are called by Mr or Mrs, or by their first names.. Great care and love given to each patient. Never turned away if you truly need oncology care

    Cons

    They are only in Texas, so hard to stay with the company if you have to move

    Advice to Management

    Doing a great job!


  8. Patient Accouts auditig furthered my knowledge in medical field

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Coordinator in Bedford, TX
    Current Employee - Account Coordinator in Bedford, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Texas Oncology full-time (More than 10 years)

    Pros

    Access to any resource required, including those that performed the services. This allowed a much better understanding of how to properly appeal claims so that they are paid quickly and properly. I am now able to explain to insurances and patients the process o a level they can understand in a compassionately, or knowledgeable way.

    Cons

    Last few years the patient focused atmosphere has changed to a number goal oriented one to the point that patients are forced to do their own appeals and assistance financially is much more limited.

    Advice to Management

    Allow more time to research further if a patient feels something was done wrong, so an explanation can be provided or a true error corrected, Numbers and goals are great, but forgetting the real reason we are there is the patient hurts our desired image.


  9. RCPhT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Arlington, TX
    Current Employee - Pharmacy Technician in Arlington, TX
    Recommends
    Neutral Outlook

    I have been working at Texas Oncology full-time (More than a year)

    Pros

    Work Schedule is great. M-F 8-5pm. I work in a very clean and steady paced enviornment. This is a low stress job.

    Cons

    I feel like I don't get paid well enough. I have 3 years pharmacy experience and my current pay is $12.39 I feel like I should be getting paid at least $13 or $14 especially since you have to do so much training to get certified.


  10. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Research Coordinator
    Former Employee - Clinical Research Coordinator
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, fantastic mission, tremendous learning and growth environment

    Cons

    Low salary, not a lot of opportunity for advancement

    Advice to Management

    None


  11. I have 11 1/2 years experience in insurance and patient account auditing, appeals and collections.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auditing to Locat Errors for Corrections in Bedford, TX
    Current Employee - Auditing to Locat Errors for Corrections in Bedford, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I have the ability to audit insurance payments and fight to obtain all monies due to either the doctors or the patients. I have access to numerous resources and people to further my understand of the workings of the business I am responsible for so that my appeals are more accurate and paid in a timely fashion.

    Cons

    Due to restructuring of the company our department is being relocated to a further location, that would add cost and time to my commute.

    Advice to Management

    I am a quick learner, but full of questions so I better understand the total function of the field I am working in. I am open to useful critique, and learning opportunities.



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