Texas Roadhouse

  www.texasroadhouse.com
  www.texasroadhouse.com
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Texas Roadhouse Reviews

Updated September 29, 2014
Updated September 29, 2014
270 Reviews
3.8
270 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Texas Roadhouse CEO W. Kent Taylor
W. Kent Taylor
114 Ratings

Review Highlights

Pros
  • Management is great, the atmosphere is great, the food is great (in 13 reviews)

  • Great team atmosphere and ability to make pretty good money with tips (in 16 reviews)


Cons
  • Average or below pay & long hours (in 12 reviews)

  • Working for tips on a server wage while paying other employees wages through tip share (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Friendly, Family-like atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Manager
    Current Employee - Service Manager

    I have been working at Texas Roadhouse full-time

    Pros

    Great room for improvement. There is little micromanaging as there is a chain of command that is always utilized. Friendly atmosphere and lots of outside events.

    Cons

    Hours are long and you can kiss your weekends goodbye.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Overall positive, lots of opportunities for career advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Mesa, AZ
    Former Employee - Bartender in Mesa, AZ

    I worked at Texas Roadhouse full-time for more than 5 years

    Pros

    Management training opportunities, pay, consistently busy.

    Cons

    VERY corporate, line dancing, peanut allergies

    Advice to ManagementAdvice

    Give the bartenders a little freedom.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Experience with company was awesome, management is not delightful to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Greenwood, IN
    Former Employee - Server in Greenwood, IN

    I worked at Texas Roadhouse part-time for more than a year

    Pros

    company is always willing to help, andy's outreach, fun place to work, good for all ages of employees to work, family atmosphere

    Cons

    management in my store was not up to par, unprofessional drama, managers playing favorites, etc

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    You could probably make more money somewhere else

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hostess  in  Asheville, NC
    Former Employee - Hostess in Asheville, NC

    I worked at Texas Roadhouse part-time for more than a year

    Pros

    Basic mid range restaurant wages for hostesses, busboys and kitchen staff. Lots of availability for extra shifts. Management picks favorites and schedules them/lets them go at favorable times. So I guess this is a pro if you are a favorite?

    Cons

    bad scheduling, inexperienced management, bad hours, difficult to move up to waitstaff from hostessing, even more difficult to move up to bartender. Smokers get breaks and nonsmokers never get breaks.

    Recommends
    Positive Outlook
  6.  

    Server, Trainer, Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Trainer/Bartender  in  Stillwater, OK
    Current Employee - Server Trainer/Bartender in Stillwater, OK

    I have been working at Texas Roadhouse part-time for more than 3 years

    Pros

    They are highly motivated and growing company. There is room for growth in the local stores as well as corporate. They are very organized. They run contests all the time to improve your sales. You get free food at the end of the shift (whatever they made too much of). You make GREAT money. You get a little Christmas bonus and it increases every year you are there. You get to wear jeans and tennis shoes everyday! Overall this is a great place to get your feet wet in the job industry.

    Cons

    They are strict. They like things done at 150% effort. The side work is a lot. It takes awhile for a promotion. You have to be on the managers good side. You work nights and weekends. To be successful and make great money, you need to be a on-the-go person.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Corporate serving in its most manufactured form

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Texas Roadhouse part-time for more than a year

    Pros

    Easy serving, fast tickets, managers are friendly.

    Cons

    The script of corporate monikers you have to spew before you actually get to talk to your table.

    Advice to ManagementAdvice

    Focus less on corporate promotions, and more on guest experience.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Outstanding Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter  in  Boise, ID
    Former Employee - Waiter in Boise, ID

    I worked at Texas Roadhouse full-time for more than 5 years

    Pros

    Atmosphere, environment. The environment is highly energetic, the staff is fun, and exciting, and really makes the job that much more fun. Management is typically fun and energetic, but slow to move up into higher positions, so there can be some frustration there on the managers parts. Overall, I give it 5 stars. I spent 5 years with this company and loved every minute of it!

    Cons

    select management, strict corporate policies, limited freedom

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    working as a hostess was a great high school/first job experience

    Former Employee - Hostess
    Former Employee - Hostess

    I worked at Texas Roadhouse part-time for more than a year

    Pros

    The hours are reasonable, the people are fun, the pay is good. I learned a lot about myself at Texas Roadhouse. This may be because I was in my senior year of high school and going on to college. They gave me great opportunities to lead without too much pressure and really learn about customer service. I felt what it was like to work in a team on the host stand and be a role model. I also learned a great deal about training others through they're excellent training program.

    Cons

    Texas Roadhouse refused to give me the opportunity to be a server and move up in the company after a full two years as a hostess. they were not flexible with my training to become a server and did not help me learn and grow. I was immediately demoted back down to a hostess for seemingly no reason (or the reason was not explained to me). also, they were not cooperative when I was trying to get a new job in my new city.

    Advice to ManagementAdvice

    give more feedback and constructive criticism

    Recommends
  10.  

    Great for people looking for extra cash.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Fort Worth, TX
    Former Employee - Server in Fort Worth, TX

    I worked at Texas Roadhouse part-time for less than a year

    Pros

    Fun environment. I made some of my best friends working there and the managers treated us equal. Great for people who need extra money. Like college students living at home or high school seniors.

    Cons

    It takes an extra hour and a half to finish side work. Not counting rolling silverware. The money wasn't worth THAT much side work.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    First job, was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess  in  Kissimmee, FL
    Current Employee - Hostess in Kissimmee, FL

    I have been working at Texas Roadhouse part-time for more than a year

    Pros

    Promotions and friendly, you can work your way up to manager easily

    Cons

    Horrible senior staff. Do not care or pay attention to employees needs

    Advice to ManagementAdvice

    Follow through on training

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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