Texas Roadhouse Reviews

Updated April 22, 2015
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Employee Reviews

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  1. It was great at first

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hostess
    Current Employee - Hostess

    I have been working at Texas Roadhouse part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Coworkers become family, fun experiences, very friendly environment, line dances are always fun, never had any drama

    Cons

    Horrible pay, management was unorganized, the host stand was unprofessional, no benefits, no raises, no appreciation from managers.

    Advice to Management

    Stop hiring girls based on looks and hire girls who are willing to work long hours and won't be constantly calling in. Favoritism has completely taken over.

  2. Fantastic Company that puts success in your hands.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Partner in West Bend, WI
    Former Employee - Managing Partner in West Bend, WI

    I worked at Texas Roadhouse full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Your success and growth is in your own hands. Tying pay to success hold accountability to a level that requires less strict oversight.

    Cons

    Support in a multi-unit environment is limited. No internal recruiters to help staff management. Partner program may make each store their own, but can lack in brand consistency.

    Advice to Management

    Hire an internal recruiters. This will help your Managing Partners hire the best candidates in the management ranks. Also increase base salaries; the bonus structure puts your pay in your own hands, but when the current environment puts assistant salary managers in the base range that you pay your partners, it makes it hard to pay assistant managers, as well as can be discouraging to people that take on challenging stores.

  3. Des Moines (Urbandale/Johnston)

    Current Employee - Server in Des Moines, IA
    Current Employee - Server in Des Moines, IA

    I have been working at Texas Roadhouse (More than a year)

    Pros

    This is a great place to work. It is way more organized than many restaurants I've worked in, and they actually care about their employees.

    Cons

    The only real complaint that I have is that our employee discount is 30% and I wish it was 50%. However, depending on the store you work in and the management, they give you free food frequently!

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  5. Amazing Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager
    Former Employee - Service Manager

    I worked at Texas Roadhouse full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great enviroment to work in

    Cons

    Nothing at all to complain about.

  6. I worked at Texas Roadhouse

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Organizational culture was amazing at the restaurant.

    Cons

    Shortly after I was hired, one manager showed disappointment that was I hired by his colleague. I thought it was very unprofessional.

  7. Helpful (1)

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Roadhouse

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A larger company and growing, but it feels like a mom and pop. They care about their people and will do almost anything for them.

    Cons

    you'll never want to work for another restaurant.

  8. Helpful (1)

    Love the atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Anderson, IN
    Current Employee - Food Server in Anderson, IN

    I have been working at Texas Roadhouse part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Serving is a unique experience where you can gain valuable sales experience in a fast paced atmosphere

    Cons

    Many hours, High stress environment

    Advice to Management

    Better communication among hostesses to more efficiently seat people when tables are up

  9. awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Texas Roadhouse

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    fun and young atmosphere, great opportunities for promotions and wage increases

    Cons

    pay isnt that great unless you've been there for a while, and things can get pretty hectic so make sure you can move at a fast pace

  10. I worked at Texas Roadhouse

    Pros

    Great environment, fun, great staff

    Cons

    Drama, far from my house, and silver ware wrapping

  11. Experience at Texas Roadhouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Texas Roadhouse

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fun people to work with, good discounts.

    Cons

    Pay, managers, no opportunities for growth.

    Advice to Management

    Teach managers to learn how to talk to employees, increase pay.

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