Thames Water Reviews

Updated August 3, 2015
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3.8
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Martin Baggs
26 Ratings

40 Employee Reviews

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  1. Quite like it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, PA
    Current Employee - Anonymous Employee in Reading, PA
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time (More than 3 years)

    Pros

    Big company, loads of responsibility early on. Thrown into it all. Great to be part of a company on the up. Keeping tap water tasty and safe. Love being able to say I'm part of that.

    Cons

    Massive companies take time to change. There's also a lot of layers of management which can dilute messages from the top down or bottom up.

    Advice to Management

    Get out of the office and into the field as often as possible.


  2. Helpful (1)

    A great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Thames Water full-time

    Pros

    Employees are encouraged to suggest ways to improve. Management by exception rewards self driven people.

    Cons

    Lack of clear vision being communicated to employees. Senior management is perceived as being disconnected from the "real world"

    Advice to Management

    Engage more with senior technical engineers and mid/low level managers to understand shortcomings.


  3. Need to get the basics right

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Adviser in Reading, England (UK)
    Former Employee - Technical Adviser in Reading, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly working environment, very good water supplier, addressing previous sewage flooding issues at last.

    Cons

    Rhetoric does not match reality, poor work life balance, poor development and training opportunities (unless tick in the box H & S related), too many EU and non-EU immigrants (some who cannot speak English well enough) employed at expense of indigenous UK people.

    Advice to Management

    Implement suggestions from Executive Roadshow feedback and

    Thames Water Response

    Jul 20, 2015 – HR Specialist

    Thank you for taking the time to write up your feedback of working at Thames Water. We are sorry to hear your experience did not meet your expectations of the role. We take the points you have ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Really enjoyable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level 7 Role in London, England (UK)
    Current Employee - Level 7 Role in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time (More than a year)

    Pros

    - Extremely supportive colleagues and management. - Very fair in terms of workload and feedback - Reward you for good performance

    Cons

    As with every business - There is some Office Politics

    Advice to Management

    I'd suggest cuting out the red tape - too many managers involved in decisions creates confusion and disagreements.


  6. Excellent company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thames Water full-time

    Pros

    They reward based on merit and genuinely want to do the best they can for the customer

    Cons

    Bit of an old boy network and possibly going to have a bit of a shakeup in the next couple of years

    Advice to Management

    Trust your people, get rid of some of the known problems.


  7. This is the worst company I have ever worked for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Learning & Development in Reading, England (UK)
    Former Employee - Learning & Development in Reading, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Thames Water full-time (More than 5 years)

    Pros

    The office is nice and there are frequent fund raising events to get involved in.

    Cons

    The HR department is vile. Bullying is rife. You are treated unfairly and promotions are based on who the flavour of the month is. I have never hated a role more.

    Advice to Management

    Get rid of the rot. Have you ever wondered why turn over in HR is so high? It's because there is a fear culture. Bullying ing is the management style in HR and it makes for a nasty place to work.

    Thames Water Response

    Jun 18, 2015 – HR Specialist

    Thank you for taking the time to provide us with such constructive feedback. We are sorry to hear your experience at Thames Water was not a pleasant one. We take the points you raise here very ... More


  8. Brilliant. Helpful and Great People To Work With

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thames Water full-time (Less than a year)

    Pros

    Everyone is helpful and friendly Simple Work Progress Ladder Opportunites to excel in all areas Management is great and listen to all employee enquiries. Good Pay Organization is as great as its people.

    Cons

    Need more shift based work rotas. Otherwise Thames Water is a good compnay to work for.

    Advice to Management

    None


  9. 13 years in....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Thames Water full-time (More than 10 years)

    Pros

    Good opportunity for development, progression and moving around within the business. What you do really matters to people. Interesting period of change with compeition on the cards. Some great people to work with.

    Cons

    Can be bureacratic and slow to react/ change. Some operational roles can be really demanding.

    Advice to Management

    Need to become more agile. Make sure that your messages are backed up by your behaviour.


  10. Worst place to work....Don't ever consider

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Reading, England (UK)
    Former Employee - Team Manager in Reading, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Thames Water full-time (Less than a year)

    Pros

    No pros. Worst place to work

    Cons

    Worst leadership. Leadership like government employees. Have no idea how to manage people... This is because they are in a safe place. They have the monopoly

    Advice to Management

    Benchmark again great companies to work for. Change the culture


  11. Starting to listen to staff at last!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operator
    Former Employee - Operator
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Thames Water full-time (More than 8 years)

    Pros

    Fairly secure, If you can put up with understaffed on the floor and overstaffed in management. Plenty of overtime for lower paid workers because of this.

    Cons

    Not listened to by upper management, very political, not much focus on the core business. Although was getting better when i left.



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