The Answer Group Reviews

Updated February 2, 2015
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1.8
16 Reviews
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Bruce Quinn
8 Ratings

Employee Reviews

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  1. Good place for steady work and Tech Support Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Support in Margate, FL
    Current Employee - Tech Support in Margate, FL

    I have been working at The Answer Group (less than a year)

    Pros

    Lots of hours. Get 40 hours done in 4 days.

    Cons

    You are stuck in a cubicle all day.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
  2. The Answer Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support in North Lauderdale, FL
    Former Employee - Tech Support in North Lauderdale, FL

    I worked at The Answer Group

    Pros

    If get a first job there but leave after 6 month at least you have your first technical job, if you stay longer you loose your skill and credibility in job market

    Cons

    Awful place to work. I cried every day I was there. Had a their own software to trouble shoot, and it really wasn't about fixing issues,was about getting off phone leaving a smiling customer. Fixing issue was a bonus. Slavery

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. No real upward mobility.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in North Lauderdale, FL
    Former Employee - Manager in North Lauderdale, FL

    I worked at The Answer Group full-time (more than 5 years)

    Pros

    The people who worked alongside you.Made many friends which made working there much better. Also some of the people in upper management who understood how hard the job was.

    Cons

    Upper management and treatment of employees. Bonuses that were promised but never paid.This was what killed morale among the rank and file.

    Advice to ManagementAdvice

    Promote from within

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. reverse outsoursing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dsl Engineer in Margate, FL
    Former Employee - Dsl Engineer in Margate, FL

    I worked at The Answer Group full-time (more than 3 years)

    Pros

    none, nope absolutely not one.

    Cons

    way too many to list.

    Advice to ManagementAdvice

    Hang on to your job, it's the only one you will ever get.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. More questions than answers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Answer Group

    Pros

    It is really a quick hire and you so much on the Job troubleshoot.

    Cons

    Sweat shop management for the most part.

    Advice to ManagementAdvice

    Take advantage of the training and look for something thats promising.

    Doesn't Recommend
    No opinion of CEO
  7. The Worst Job I Ever Had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support in Margate, FL
    Former Employee - Tech Support in Margate, FL

    I worked at The Answer Group full-time (less than a year)

    Pros

    None. They seem to mistake tactlessness for "tough managerial skills". They do promote really dumb people, so if you're not very bright, this place is for you.

    Cons

    Supervisors and managers are uneducated and lack social skills; they seem to think that being tough implies that that you have to be mean.

    Advice to ManagementAdvice

    Stay where you are. This is the best you will ever do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. ADA would freak out if they heard what TAG told me about my disability~!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Employee in Margate, FL
    Current Employee - Call Center Employee in Margate, FL

    I have been working at The Answer Group full-time (less than a year)

    Pros

    They train you... but only the bare basics.

    Cons

    They valued their "guests" more than their disabled employees. Disabled space was a block down the building and the the corner.... whereas Guest parking was 20 feet from the front door!

    Advice to ManagementAdvice

    Women aren't allowed to wear skirts! I am well endowed so the made me wear a shirt 2 sizes too big!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. learning training process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Answer Group full-time

    Pros

    training learn a lot about pc

    Cons

    schedule, management,

    Doesn't Recommend
  10. Not difficult, but incredibly mind numbing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in North Lauderdale, FL
    Former Employee - Team Manager in North Lauderdale, FL

    I worked at The Answer Group full-time (more than 5 years)

    Pros

    You really can learn something here if you care to, which most people don't. Some of the people you work with are great.

    Cons

    Very limited advancement. As a "dynamic environment" everything possible is thrown at you from pay cuts to mandatory meetings on off days. Some of the people you work with are detestable.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Support in North Lauderdale, FL
    Former Employee - Tech Support in North Lauderdale, FL

    I worked at The Answer Group full-time

    Pros

    work with good people who care

    Cons

    pay is awful. no room for pay increases

    Advice to ManagementAdvice

    care more about the place you work . show pride. stop degrading the place you work

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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