The Arc Reviews

Updated April 10, 2015
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2.9
60 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Peter V. Berns
5 Ratings

Pros
  • Nobel profession, supporting people with developmental disabilities live full and satisfying lives (in 5 reviews)

  • Flexible schedule and holidays off (in 3 reviews)

Cons
  • The upper management are very unfriendly and other management are very clique-like (in 5 reviews)

  • senior management is the one that needs the most amount of help, instead of the clients :( (in 2 reviews)

More Pros and Cons

Employee Reviews

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  1. Still Making Adjustments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at The Arc full-time (more than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Cares about their clients, tries hard to be fair in management, limited (but some) room for growth if you work hard

    Cons

    Some managers don't know what their employees jobs are actually like, favoritism

  2. Working in the residents

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Assistant Manager in Egg Harbor Township, NJ
    Current Employee - Residential Assistant Manager in Egg Harbor Township, NJ

    I have been working at The Arc

    Pros

    This is a rewarding career field

    Cons

    Emergencies arise quickly. High stress

  3. I loved working at ARC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employment Specialist in New London, CT
    Former Employee - Employment Specialist in New London, CT

    I worked at The Arc part-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The staff were nice and very helpful with the training. The company paid training was top notch. The working atmosphere was positive and upbeat.

    Cons

    I dint encounter very many Cons. Working with the population is for everybody. The job will dictate whether you are the right person for the job.

    Advice to Management

    My advice to management is to ask employees for their opinion on job related issues. The folks that are in the positions have the best insite to what is gong on.

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  5. Compassionate, understanding management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Spokane, WA
    Current Employee - Driver in Spokane, WA

    I have been working at The Arc

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Benefits if you are full or 23 hrs pro-rated, good work environment

    Cons

    Wages, however this is the nature of the business.

    Advice to Management

    Keep up the hard work.

  6. Poor leadership an experience by excutitive management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Norwich, CT
    Former Employee - Director in Norwich, CT

    I worked at The Arc

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Older DSP employee staff very loyal to support services.

    Cons

    DSP staff have not revived salary increases in 7 years. The executive Director does not have any Human service experience and has given herself, with board approval a 70k raise since she has started, 5 years ago. It's really sad that such a grass roots organization has just become about the bottom line. There is not oversite from The Arc national, obviously. The agency also refuses to be Carf accredited, this will say something about services.

    Advice to Management

    The board needs to be more involved review all EOE and what control they allow there executive management team has. I'm not sure the board is aware of EOE complaints or this reputation also falls on them. Numbers are just that numbers but quality of services is just that quality.

  7. This job is extremely rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support Staff in Dundalk, MD
    Current Employee - Support Staff in Dundalk, MD

    I have been working at The Arc full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They have good benefits. Very gratifying.

    Cons

    No room for advancement. Same salary for everyone no raises

    Advice to Management

    Raises, vist other arc centers. Chance for advancements

  8. A great company to get into the mental health field with

    Current Employee - Residential Assistant
    Current Employee - Residential Assistant

    I have been working at The Arc full-time (more than a year)

    Recommends
    Recommends

    Pros

    The coworkers are great
    The supervisors/program specialists are attentive and caring
    The pay is competitive
    Occasional bonuses around the holidays
    Working with the consumers

    Cons

    No annual pay raises or salary adjustments
    Not the best health benefits in the world
    Not much of a financial incentive to move up to a supervisor

  9. The agency is amazing, the people working there....not so much

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc

    Pros

    the agency and what it represents

    Cons

    the office bully and the fact that it was allowed to happen

  10. Support Services Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Assistant in Westminster, MD
    Former Employee - Residential Assistant in Westminster, MD

    I worked at The Arc part-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Individual growth as a result of workplace challenges and difficulties that arise from assisting individuals with developmental disabilities in aspects of their lives

    Cons

    Frustration from the inability to change or increase understanding with individuals that consistently disrupt others verbally and physically

    Advice to Management

    The industry is highly regulated and underfunded which creates a rigid structure, high spans of control. Leadership mostly static

  11. Great opportunity for students in college.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc

    Pros

    -Flexible schedule
    -Good people
    -Opinion is heard

    Cons

    There may be some, but I didn't experience any.

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The Arc

 
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