The Arc

www.thearc.org
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The Arc Reviews

Updated March 1, 2015
Updated March 1, 2015
54 Reviews
3.2
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Peter V. Berns
4 Ratings

Review Highlights

Pros
  • Nobel profession, supporting people with developmental disabilities live full and satisfying lives (in 5 reviews)

  • Flexible schedule and holidays off (in 3 reviews)


Cons
  • The upper management are very unfriendly and other management are very clique-like (in 5 reviews)

  • senior management is the one that needs the most amount of help, instead of the clients :( (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Compassionate, understanding management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver in Spokane, WA
    Current Employee - Driver in Spokane, WA

    I have been working at The Arc

    Pros

    Benefits if you are full or 23 hrs pro-rated, good work environment

    Cons

    Wages, however this is the nature of the business.

    Advice to ManagementAdvice

    Keep up the hard work.

    Recommends
    Positive Outlook
  2.  

    A great company to get into the mental health field with

    Current Employee - Residential Assistant
    Current Employee - Residential Assistant

    I have been working at The Arc full-time (more than a year)

    Pros

    The coworkers are great
    The supervisors/program specialists are attentive and caring
    The pay is competitive
    Occasional bonuses around the holidays
    Working with the consumers

    Cons

    No annual pay raises or salary adjustments
    Not the best health benefits in the world
    Not much of a financial incentive to move up to a supervisor

    Recommends
  3.  

    Support Services Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Assistant in Westminster, MD
    Former Employee - Residential Assistant in Westminster, MD

    I worked at The Arc part-time (more than a year)

    Pros

    Individual growth as a result of workplace challenges and difficulties that arise from assisting individuals with developmental disabilities in aspects of their lives

    Cons

    Frustration from the inability to change or increase understanding with individuals that consistently disrupt others verbally and physically

    Advice to ManagementAdvice

    The industry is highly regulated and underfunded which creates a rigid structure, high spans of control. Leadership mostly static

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great opportunity for students in college.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc

    Pros

    -Flexible schedule
    -Good people
    -Opinion is heard

    Cons

    There may be some, but I didn't experience any.

  6.  

    The agency is amazing, the people working there....not so much

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc

    Pros

    the agency and what it represents

    Cons

    the office bully and the fact that it was allowed to happen

  7.  

    No room for advancement
    Lack of upper management organization
    No voice for concerns
    Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc

    Pros

    Great atmosphere working with developmentally disabled clients
    Great learning environment
    Flexible schedule
    Opportunities for recreation and activities

    Cons

    Low pay
    Bad benefits
    Medical insurance is extremely high

    Advice to ManagementAdvice

    Listen to your workers, they have a voice

  8.  

    Inconsistency between chapters. No clear direction from National leads to chaos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Arc

    Pros

    Flexible hours, good work-life balance, experienced senior management with dedication to the organization, high level of staff interaction with the disability community

    Cons

    Nepotism with some board and staff pushing to hire friends & family rather than qualified employees. No clear direction from national so all chapters are completely different in scope and vision and services. No person overseeing safety and liability before implementing services. In-fighting between board members and bad community reputation for unprofessionalism.

    Advice to ManagementAdvice

    Get a written standard of professionalism and clear direction of programs for every chapter. Currently, chapters can do whatever they want with no oversight once they pay their dues. This is bringing down the reputation of a great organization.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good Job, but Overall Toxic Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DSP in San Francisco, CA
    Former Employee - DSP in San Francisco, CA

    I worked at The Arc part-time

    Pros

    Benefits are good.
    Co-workers are fun and talented.
    Union job.
    Work itself is gratifying.
    Centrally located.

    Cons

    While the benefits are good, the management is trying there best to not give you your full package. If that means cutting your amount of vacation hours, not giving you training money, and not giving people contractual wages, they will do it.
    The upper management are very unfriendly and other management are very clique-like. While the location is central, the environment is toxic and the staff are treated like they are dispensable so there is quite a turn-over. The clients are great, so it is too bad that the company is so disgraceful to their own hired staff!

    Advice to ManagementAdvice

    Take responsibility for the staff you hire and respect your staff and pay them what's a correct amount listed in a mutual contract. If the agency really believed in it's first rule, everyone being treated with dignity and respect, it would be a completely different experience.

    Doesn't Recommend
  10.  

    very friendly and hard working individuals in a positive environment for staff and participants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Support Professional in Simi Valley, CA
    Current Employee - Direct Support Professional in Simi Valley, CA

    I have been working at The Arc full-time (more than 3 years)

    Pros

    Good benefits, flexible schedule, kind people, community activities

    Cons

    Need a good education on people with disabilities, must be willing to work outside and in community even in hot or cold weather, must deal with all walks of life and can be stressful at times

    Advice to ManagementAdvice

    Take the time to tour the programs and really get an understanding of how diverse programs can be from city to city.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Dysfunction at its best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Director in Swarthmore, PA
    Former Employee - Executive Director in Swarthmore, PA

    I worked at The Arc full-time (less than a year)

    Pros

    The staff are well meaning, helpful and friendly.

    Cons

    The Board of Directors are meddling in the day to day operations which causes confusion. The lack of a strategic plan leaves has the membership confused not knowing what direction the organization is heading. The lack of financial stability has potential donor running.

    Advice to ManagementAdvice

    None. The Board has been involved in the day to day operations and will continue to do so they must enjoy this.

    Doesn't Recommend
    Negative Outlook

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