The Body Shop
3.0 of 5 226 reviews
www.thebodyshop.com London, United Kingdom 1000 to 5000 Employees

The Body Shop Reviews in London, England

Updated Jul 8, 2014
All Employees Current Employees Only

3.0 3 reviews

                             

61% Approve of the CEO

The Body Shop CEO Sophie Gasperment

Sophie Gasperment

(67 ratings)

50% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
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    An uplifting, enjoyable experience

    Sales Associate (Former Employee)
    London, England (UK)

    ProsThe team are friendly and sociable, whilst also highly professional. Everyone knows a good deal about the products and help customers find what they want, even when the customers aren't sure themselves. The team also have a good target plan each week and month in order for the store to get more commission. The targets are also often hit. Managers help the staff grow in confidence gradually by supporting them throughout the job and explaining how each task can be done quicker and better.

    ConsSometimes it can be hard to look busy when it reaches a time where less customers are visiting the shop. However, this creates time for the less challenging tasks e.g. simple touch ups such as labeling and pricing products, making the store look presentable. Also spillages can happen often.

    Advice to Senior ManagementWhen leaving work colleagues with delegated responsibilities, take care to note which members of staff would be best as what, as some people can have natural flares for certain tasks. Also, when leaving someone else in charge, make sure their behaviur is monitored to a certain level in order to make sure they are not getting carried away with being in charge or bending the rules.

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    • Culture & Values
           
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    They DO NOT put their people first!!

    Management (Former Employee)
    London, England (UK)

    ProsGenerous Bonus scheme, Useful internal computer system for learning policies, retail academy good (in theory...if they bother to train you). Good ethics and charity support (Against animal testing, supporting community fair trade, Teenage Cancer Trust funraising etc)

    ConsLack of organisation, unfair treatment of management staff, unrealistic time frames for shop changes, severe lack of personal/professional support, severe lack of training. Stepford wife way of treating staff (especially female!). Poor work/life balance (usually 3 hours+ of unpaid overtime a day for staff and management!!).

    Advice to Senior ManagementRethink the way you treat your management staff. Too much is asked of them with too little time to do it. Pressure in retail is normal, but you have driven away far too many members of staff for this to be considered a reasonable amount!

    No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Values based company

    Retail Consultant (Former Employee)
    London, England (UK)

    ProsRole based on product experience

    Conslack of clear customer proposition

    Advice to Senior Managementlisten to ideas from shop floor

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at The Body Shop reviews and ratings in London, England — including employee satisfaction and approval rating for The Body Shop CEO Sophie Gasperment. All reviews posted anonymously by The Body Shop employees.