The Body Shop Reviews

Updated August 3, 2015
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3.2
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Recommend to a friend
Approve of CEO
The Body Shop CEO Jeremy Schwartz
Jeremy Schwartz
33 Ratings

Pros
  • Great products, good employee discount, some amazing fellow employees (in 30 reviews)

  • 40% employee discount is not bad (in 24 reviews)

Cons
  • No support from upper management (in 23 reviews)

  • District managers are doing nothing (in 14 reviews)

More Pros and Cons

361 Employee Reviews

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  1. Company is EH. But very good products.

    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at The Body Shop (More than a year)

    Pros

    Fun work environment with great employee discounts.

    Cons

    Alot of pressure to make your numbers and selling focused items. Prices frequently go up and the company is moving away from promotions and deals making customers unsatisfied and sometimes hard to make sales. Hours are low and pay rate is EH.


  2. Nice College Job

    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at The Body Shop full-time (More than a year)

    Pros

    It's a nice place to work while in school for extra money. They are always looking for extra help around the holidays. I started off as a holiday worker and ended as an assistant manager, so there is movement within the company.

    Cons

    Because most employees are women, it's easy to get caught up in drama, but if you keep to yourself, you won't have to worry about that.


  3. Past Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in East Lansing, MI
    Former Employee - Assistant Manager in East Lansing, MI

    I worked at The Body Shop (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    After your trial period ends you get 5 pieces of makeup (women) or skincare (men) to take home. While there are no real bonus opportunities (except for store managers) there are often sales contests that can result in getting to take home a free product. Additionally, when a new product or line launches you are often given a product (or one form the line) to take home, though over the past few years these opportunities seem to be less and less frequent. With the right staff and coworkers this can be a very fun job. Also, in my time at the store (2+ years) I saw several holiday associates and general associates promoted to assistant managers. However, once you are promoted to part time assistant manager there are very few opportunities to move up.

    Cons

    The company does not seem to be doing particularly well. There is a holiday sales contest every year but it is incredibly hard to qualify and many stores will not have qualifying sales. Women are also required to wear five visible pieces of makeup typically lip, cheek and multiple eye colors. If you are not wearing the five pieces or if your manager does not thing your makeup is heavy enough you will be asked to put more on. There are also frequent "spa parties" which often means you have to stay an hour or more over after close or come in early on a Sunday. Additionally, a decline in the quality of promotions and sales often leaves regular costumes frustrated. Lastly, "floor sets" are only done after store close. Stores are not given enough extra hours for these and they often end up going late or falling on the opener to complete.


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  5. Assistant Store Manager

    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY

    I worked at The Body Shop (Less than a year)

    Pros

    Great environment, employee discount was awesome and products were great.

    Cons

    Communication amoung managemnt was poor


  6. Customer Consultant

    Former Employee - Customer Consultant in San Francisco, CA
    Former Employee - Customer Consultant in San Francisco, CA

    I worked at The Body Shop part-time (More than a year)

    Pros

    Amazing products and pretty good discount. Company has great ethics. Discounts on all products under loreal.

    Cons

    Pay isn't ideal for the work and there is no commission. Limited growth opportunities unless you transfer to another store.


  7. The Body Shop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at The Body Shop

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people to work with.

    Cons

    Low pay. Very extensive interview process. May take several weeks.


  8. Good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Shop Manager/Team Leader in Boston, MA
    Current Employee - Assistant Shop Manager/Team Leader in Boston, MA

    I have been working at The Body Shop part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Nice place to work at, the company has great ethics values. They a great dicsount on all l'oreal brands.

    Cons

    Not a lot of room for growth, most of the shops are not really high volume and don't offer a lot of hours or full time positions.

    Advice to Management

    they need to improve training, and udate all communication system they should intergrate computers into the shops for easier communcation thru email.


  9. Slap in the face

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Body Shop

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The culture, values, discounts

    Cons

    As someone who was in esthetics school at the time of working there, my education wasn't valued. Pay was terrible.

    Advice to Management

    Value the employees with real passion and knowledge.


  10. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at The Body Shop part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employee Discount 40% Great way to get started in Make-up Learn a lot about skincare

    Cons

    Pay is terrible Hours are inconsistent Only offer part time positions Many demands and sales goals but no commissions No room for growth


  11. Unethical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at The Body Shop

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Discount is great, with lots of free items

    Cons

    Store manager is unethical and unprofessional.

    Advice to Management

    Make sure you know the policy and procedures



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