The Breakers Reviews

Updated August 2, 2015
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3.5
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Wayne Perdue
12 Ratings

31 Employee Reviews

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  1. Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Breakers

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, very well organized, good training

    Cons

    micro managed, not as much money in tips as expected, complicated process of collecting server tippet


  2. Great Place to Start Your Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bungalow Concierge in Palm Beach, FL
    Former Employee - Bungalow Concierge in Palm Beach, FL

    I worked at The Breakers full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training is very in depth, you feel very confident in your abilities when training is completed. Management is helpful and they are always willing to discuss ideas for process improvements. The team is overall very friendly team oriented.

    Cons

    The guests can be insane with off the wall requests. Pay is overall lower then other career options, especially for the amount of work/long hours.

    Advice to Management

    this team needs to be paid better!


  3. Wonderful Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Breakers

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you can handle our guests, you can handle any. Challenging experience but you benefit from it. There are chances to grow if you work hard enough. Plenty of opportunity to try out different departments and see where you best fit.

    Cons

    No cons, I have been here for over 2 years and am very satisfied.


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  5. lmt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Breakers

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    pay, benefits, paid time off, nice view

    Cons

    demanding guests that demean, mid level and upper management form cliques supporting each other even when incompetent

    Advice to Management

    just be honest to your employees


  6. A wonderful experience!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services Coordinator in Palm Beach, FL
    Former Employee - Guest Services Coordinator in Palm Beach, FL

    I worked at The Breakers full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's a one of a kind family that I hope to return to soon! The hotel is beautiful inside and out and the staff that is hired at The Breakers is selected very carefully, so that everyone knows how to work with each other!

    Cons

    No cons that I can think of to mention, it really has been my favorite employment venue.

    Advice to Management

    No advice to management, my department was wonderful during my time at the company, I'm thankful for my positive experience working at The Breakers.


  7. Nothing but the best.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Breakers

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing management with true attention to detail. Family-owned and operated. Great training and opportunity for growth!

    Cons

    It's hospitality, so you don't get much time off.


  8. Dissatisfying employment experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Palm Beach, FL
    Former Employee - Personal Trainer in Palm Beach, FL

    I worked at The Breakers full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    My direct colleagues were all great to work for. Just a good group of young professionals that saw eye-to-eye on most issues that went on in the facility. The Ocean Fitness gym I worked in is a beautiful facility with all brand new equipment that overlooks the Atlantic Ocean. The employee cafeteria is awesome and has great food at a good price.

    Cons

    I was mislead in my interview process about the hours I would work, my job responsibilities, and the alleged "waiting list" of clients I would have coming on board as a new personal trainer. I was forced to work shifts on days I told them I was unavailable (Sunday) so I did to be a team player. Also, instead of putting me on personal trainer shifts, I was regularly scheduled "Facilities" shifts that consist of gym maintenance and clean up which require you to either open at 5:30am or close at 9pm. This became a regular occurrence because they are short-staffed but apparently they thought I wasn't a team player even though I covered these shifts and came in earlier than scheduled. The pay structure for highly qualified trainers is below what it should be: $14/hr plus 20% commission of the service price. You would seem to think that a luxury resort would have a higher commission rate for a $100, 50-minute training session. The clientele is not ideal for the most part because some are old and some are just self-entitled. Some people liked to train but most really didn't. Since the facility is new, there is a lot of micro-managing that takes place by people that don't know how to run a gym nor have the credentials to do so. There were specific TV channels that were supposed to be on at specific hours FFS. The chain of command there is really confusing: whatever the hotel GMP says, goes and the trickles down to the spa director, then to the spa supervisor, then to us. I'm just very disappointed in my experience with The Breakers since the company has such a big name. I was forced to resign because apparently I'm "arrogant" and not a team player. But hey what do I know?

    Advice to Management

    Don't be so quick to judge your employees. Take time to get to know them so you can develop an understanding rather than a miscommunication. That is true leadership and management skills.


  9. Great place to start a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Fsa
    Former Employee - Fsa

    I worked at The Breakers part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great training, clean very well kept enviroment. Tons of employee engagement opportunities, upper management are very respectable

    Cons

    Very "entitled"customers, long hours, very strict facial hair rules


  10. Employees are not guests

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palm Beach, FL
    Current Employee - Anonymous Employee in Palm Beach, FL

    I have been working at The Breakers full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone is friendly and the facilities are great. If you are not looking to advance your career this place is for you.

    Cons

    The hotel hierarchy is very political. Moving up through the company is based more on demographics of employee (race, education, appearance, background, wealth, upbringing) and not a meritocracy. Turnover is high for this reason. Company has a real hard time making decisions and moving into the future.

    Advice to Management

    Promote your top players and not those who look the role.


  11. Helpful (2)

    Management is just as bad as the suck up guests.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Relations Coordinator in Palm Beach, FL
    Former Employee - Guest Relations Coordinator in Palm Beach, FL

    I worked at The Breakers full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Decent Money, fun colleagues for the most part, beautiful hotel

    Cons

    Not worth the stress, overtime, no work life balance. They take advantage of employees.

    Advice to Management

    Don't promote your friends or people you sleep with, people notice these things and it creates a hostile & resentful environment with no respect.



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