The Buckle Reviews
Updated Feb 12, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 98 ratings Employees say it's "OK" |
CEO Rating
Based on 70 ratings
President, CEO, and Director |
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Pros
Good discounts for employees. Working with people, pay is pretty good for people in college. I have had good luck with schedule like my times. Good co workers and leaders.
Cons
Was promised a leader promotion after a two week trail period? Then to be told to wait till after Christmas because a raise in the middle of a pay period doesn't make sense? Manager just trying to make more money for the store during the holidays. But expects me to do the leader role of impacting and leading while I wait for the raise.
Advice to Senior Management
Don't try to take advantage of people. You guys do everything else very well .
Pros
You learn a lot about sales and how to sell from working here (and if you have a good manager). It was a good learning experience for me and I feel comfortable going into other jobs that require a lot of communication with customers. The employee discount was pretty from the only thing I really enjoyed while working there.
Cons
Drama between employees. I wasn't involved, but since all of the employees were girls, there was sure to be drama and typical girl behavior between employees. The managers did seem to pick favorites based on who they got along with the most, not on who was the better employee. You're put in a lot of uncomfortable situations. You are really pushed to make sales and push customers to buy as much as possible. However, when a customer just really wants to be left alone or a customer doesn't speak english and your manager is staring at you like you are doing something wrong, you feel a bit uncomfortable.
Advice to Senior Management
Come up with better methods and tactics for making sales other than pushing customers to buy as much as possible, as it often backfires when employees come off as too pushy.
Pros
discount on the clothes and employees get to purchase before public
Cons
4 bucks an hour plus commission
Pros
Commission and flexible schedule were nice
Cons
Lots of work for little pay off. You have to work your butt off in order to make any money
Advice to Senior Management
Management needs to lead more by example
Pros
Buckle offers a 40% discount to their employees. They are very easy to work with in terms of scheduling. The people you work with are always friendly and helpful. There is potential to move up the "food chain" quickly. You determine your pay as a teammate - as a manager in training you get a set hourly wage and are eligible for ovetime. As a store manager you receive a base pay and bonuses. It offers medical and dental insurance for full time employees for only $25 a paycheck for a single person. Store managers receive free health insurance.
Cons
You have to be available to work weekends. It has irregular hours and no set schedule. The only holidays the store isn't open is Christmas and Thanksgiving (depending upon the mall) and you don't get paid time and a half on other holidays.
Advice to Senior Management
Keep leading the way you are. Providing constant tangible feedback for your employees works well and is only going to keep them growing.
Pros
The discount is good. 40%.
Flexible schedule.
Cons
Favorites are obvious...team leaders dating teammates with manager's knowledge and no repercussions, which is against policy. (this is only one example of many).
Management is young and inexperienced.
People who have worked there for years believe the Buckle is the only place in the world that matters.
Sales SHARKS!
Environment is based on who is working that particular shift. Moral goes down when manager is present because they expect so much and there is a pressure for a hard sell.
Advice to Senior Management
Don't play favorites or make your teammates feel belittled when working with them. Have a happy laid back attitude and not be so worried about your numbers. It is ok to have a good time at work and not be so serious all the time. Do not call your employee names, talk behind their backs, or make threats. Don't play favorites and don't overlook things that are unethical for the fact they are good for the team....rules are rules. Take some time to encourage your employees and not shark their sales. Hiding in the backroom is not a good way to go about things either when there is work to be done.
Pros
Atmosphere.
Not DIFFICULT.
I doubt anyone would be embarrassed to be seen working here.
GM was easy to talk to.
Cons
You're expected to be aggressive in your sales, which doesn't work for everyone. Commission is rough. Leaders get most sales.
Advice to Senior Management
Back off with the pushiness. Noone wants to shop when they are surrounded by a bunch of commission starved sharks.
Pros
-awesome encouraging environment
-fun people
-build relationships with guests
-small company feel
-total team vibe
-awesome benefits
-satisfactory hard work
-doesn't churn and burn employees who really try hard
-24th on Forbes list in 2011
-grown business consistently past ten years
-coached with/through confidence
-40% discount off of all merchandise plus special promotions
-provides phenomenal guest service
-encouraging team videos and messages
Cons
-4.50 base rate even after hours
-discounts given are taken off commission like buckle card even though pushed
-returns can prevent a good pay check if from a huge sale
-other than that I truly enjoy my workplace.
Advice to Senior Management
I genuinely love my job. Maybe stay a little more focused...keep up the great, hard work though!!!! :) I love my team and management!
Pros
Able to pull selling reports hourly.
Cons
Cluttered, customers don't take associates seriously based on the shark like sales associates.
Advice to Senior Management
Know your business-Strive to train!
Pros
Great for a challenging work place
very competitive
decent pay if you're good at your job
advancement possible if you're in with the right people
great loyalty to brand
Cons
retail hours like everywhere else although there is some flexibility
work with people who are 'sharks' only out for sales
very high turn over rate
Advice to Senior Management
Disappointed by the people who are promoted based on only connections
respect your sales people, they are the one's who make you your money

