The CBORD Group Reviews

Updated August 17, 2015
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2.8
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Max Steinhardt
5 Ratings

29 Employee Reviews

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  1. Helpful (2)

    Reliable Work - Lacks Development Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ithaca, NY
    Current Employee - Anonymous Employee in Ithaca, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at The CBORD Group full-time (More than a year)

    Pros

    - Stable job outlook, never laid anyone off or suspended operations - Products you can get behind - Great colleagues to work with

    Cons

    - Below average employee compensation package including salary, health care, and 401K plan - Upper management seems disconnected from staff - Poor internal employee resources - No continuing education program

    Advice to Management

    - Develop a compensation program that is comparable to other companies in a similar industry - Promote employee growth and development with a continuing education program - Rather than only rewarding employees with words of encouragement, tie compensation adjustments to reviews and performance


  2. Excellent Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Avon, CT
    Former Employee - Sales in Avon, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The CBORD Group full-time (More than 10 years)

    Pros

    CBORD benefits from a superior executive management team led by an inspiring CEO, a 35+ year history of industry leading products and services and exceptional employee and customer loyalty. The firm attracts bright, energetic staff who are deeply dedicated to the firm's mission to provide top quality software and "beyond expectation" services. This yields customer satisfaction ratings in the high 90's and similar retention rates. Similarly, the company has an unusually large number of staff with 10, 15, 20 and 25 year service records; it is a great company to join and a difficult company to leave. CBORD does an excellent job promoting staff and allowing staff to move laterally to acquire new skills and/or accommodate for life changes like new babies, illness, relocation and the like.

    Cons

    As of 2013, the benefits package was nicely broad for a firm this size (500 range), but the employee portion of healthcare insurance costs was high due to the small number of plan participants. This may have changed since 2013 as management was aggressively working to minimize these costs.


  3. They pay for you to co-pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time in Ithaca, NY
    Current Employee - Full Time in Ithaca, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at The CBORD Group full-time (More than 10 years)

    Pros

    A lot of great coworkers.

    Cons

    New health and dental plans every year. Constantly in and out of network and out of pocket. Subtract thousands from your offered salary to cover the lack of benefits.

    Advice to Management

    Stand up to Roper before employees stand up and walk out.


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  5. Used to be Great, not anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at The CBORD Group full-time (More than 8 years)

    Pros

    Some very nice people to work with.

    Cons

    Pay is low, raises are low.


  6. Helpful (3)

    Going downhill

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist in Ithaca, NY
    Former Employee - Technical Support Specialist in Ithaca, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The CBORD Group full-time (More than 3 years)

    Pros

    Good coworkers and customers. Almost impossible to get fired. Ithaca is an awesome town although the cost of living is high.

    Cons

    Mediocre pay, especially for the Ithaca area. too many middle managers. Terrible training. They think they provide world class support but treat those associates like they are disposable. Did I mention the pay?

    Advice to Management

    Wake up.


  7. Good stable work environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at The CBORD Group full-time

    Pros

    Good people and comfortable workplace.

    Cons

    Salaries are good for upstate NY, but not amazing.


  8. Helpful (3)

    CBORD was a great place to work until the Roper merger.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Ithaca, NY
    Former Employee - Sales Manager in Ithaca, NY
    Doesn't Recommend
    Negative Outlook

    I worked at The CBORD Group full-time (More than 8 years)

    Pros

    Great Benefits Package.

    Cons

    Upward Mobility is not very existent. Sales goals are constantly increased making bonuses unlikely to receive.


  9. Helpful (2)

    Amazing people, too bad for the corporate cuts, cuts, cuts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The CBORD Group full-time

    Pros

    People who work here, middle management. New salaried employees get 3 weeks off, 2 weeks for hourly employees. Ithaca is a great place, surrounded by mountains and water. While the corporate culture is taking over, remanence of the family culture still exists.

    Cons

    Since being purchase by a corporate giant, the 401k benefit has been slashed and even includes fees to participate. The health plan is now incredibly inferior, and positions are being restructured to reduce wages - including the change of some positions from salaried to hourly.


  10. They Give You a Shot!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Support Specialist in Ithaca, NY
    Current Employee - Senior Technical Support Specialist in Ithaca, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBORD Group full-time

    Pros

    -- Most positions are living-wage. -- Will hire people without degrees, even if the Job Requirements may demand so. The company values job experience. -- Growing company with many possibilities for advancement. -- Many positions allow for frequent travel, should you wish to do so. -- Genuine effort is made to provide good benefits (though it could be better). -- Growth and Job experience is second to none. A job here will put you in position to advance in the company or seek advance employment elsewhere. -- Reasonable office hours. -- Main office is located in a business park which has an adjacent pond. Walks around the business park campus can be de-stressing.

    Cons

    -- Office politics can adversely affect evaluations. -- Company was once privately owned. Since acquisition by a larger public corporation, the company is slowly losing some of it's once-excellent culture. -- Company has cut back on opportunities to work from home or remotely (especially in support positions). The quest to increase productivity unfortunately hurts morale. -- Base pay is below that of similar companies with comparable positions.

    Advice to Management

    Find ways to increase efficiency and productivity without wiping out, or dramatically reducing, the things that can make a company fun to work for.


  11. I learned so much and grew so much at CBORD.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Specialist II in Ithaca, NY
    Former Employee - Technical Support Specialist II in Ithaca, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The CBORD Group full-time (More than 3 years)

    Pros

    If you like being busy and continuously learning and challenging yourself CBORD is the place to work. I worked there for 3 years and the environment and teamwork was unbeatable.

    Cons

    You must know how to multi-task and be responsible for your success and failures. Confidentiality is a must working with their high profile clientele.

    Advice to Management

    Keep being a caring and family oriented environment. "Treat your employees like they matter and they will"...You already know this tho, because you treated me great and had faith in me and with this I grew and learned more than even I knew I could.



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