The Children's Hospital
2.6 of 5 18 reviews
www.thechildrenshospital.org Aurora, CO 1000 to 5000 Employees

The Children's Hospital Reviews in Denver, CO

Updated Mar 22, 2014

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2.4 13 reviews

                             

50% Approve of the CEO

The Children's Hospital President, CEO, and Director James E. Shmerling

James E. Shmerling

(8 ratings)

36% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
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    Working at Childrens is average

    Customer Service (Current Employee)
    Aurora, CO

    Proshelping families brings such satisfaction

    Conscan't please everyone all of the time

    Advice to Senior Managementbe kind and considerate of employees- they too deserve respect

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    Doesn't care about employees

    Middle Management (Current Employee)
    Aurora, CO

    ProsThe mission is great and gives staff tremendous pride. Lots of great staff. Really nice facility.

    ConsThe mission allows an attitude that it is a privilege to work here and management takes advantage of that. Senior management using resource stewardship as a strategy to take things away from staff. Senior management doesn't trust the managers so has put in place cumbersome processes to replace positions and get needed resources. Need to CFO approval for minor purchases like coffee or lunch for an all day meeting. Scaling back pay and benefits because there are lots of people that want to work here so they feel they can easily replace people if they have to.

    Advice to Senior ManagementStart trusting your managers and staff to make decisions. Respect the talent in the organization.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Poor Management

    RN- Staff Nurse (Current Employee)
    Aurora, CO

    ProsGreat place to learn, great team. Many great doctors and nurses. The campus is big and growing.

    ConsPoor Management -very hostile and not family friendly. Management picks favorites as someone mentioned before.

    Advice to Senior ManagementPlease, people have families and children to take care of.....

    Yes, I would recommend this company to a friend

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    Worst job I've ever had.

    Records (Former Employee)
    Denver, CO

    ProsThe physician and nursing care staff provide miracles for many children.

    ConsA definite line between directors/managers and department staff. No team environment here. Director selected favorites. Very lonely to be the new person. Cubicle nightmare. Lots of whispers. Project management poorly handled.

    Advice to Senior ManagementManagement should take action on concerns that employees report.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Career Move Mistake

    Assistant (Current Employee)
    Aurora, CO

    ProsBeing part of a community of professionals that improve the lives of children.

    ConsNon-clinical side is very toxic work environment. Management lacks integrity and lack accountibility for actions; communication is no free-flowing; respect for lower level personnel is amongst the worse I’ve expereinced. While some of our doctor’s may be among the nations best, arrogence and unacceptable teatment of others is permitted and modeled by leaders.

    Advice to Senior ManagementLive out the core values you expect everyone to practice. Provide 360 evaluations on your management/directors/executatives/chairs. Hold HR accountable for turnover, for not doing their jobs to support both employees and management.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    6 people found this helpful  

    I expected a better work environment from a top 10 ranked hospital

    Program Coordinator (Current Employee)
    Denver, CO

    ProsProviding quality care to children.
    Employees (clinical and non clinical) dedicated to healthcare of children.
    Beautiful facilities and state of the art hospital.
    Benefits are good.

    ConsTotal lack of communication between senior management and everyone else.
    Consultants are continually brought in to review process but the results are never shared with employees.

    Advice to Senior ManagementCommunicate with staff. Do not allow an environment of indecision and adversity to change. The national rankings may not hold overtime with the level of employee discontent.

    No, I would not recommend this company to a friend

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    Poor Employee Support & Ancient Management Practices

    Non-Clinical Knowledge Worker (Current Employee)
    Denver, CO

    ProsYou can feel proud that you work to support the care of sick children. Pay is competitive.

    ConsBenefits are average. Management practices are old -- seem to come from the '60s or '70s. No private, quiet workspace for knowledge workers. Poor employee review system. Modern technology is used for administration, but not used well -- behind modern practices. Poor communication between management and employees, and between clinical and non-clinical staff. Lack of willingness to affect change. Very bureaucratic. Campus somewhat isolated. Lack of parking.

    Advice to Senior ManagementImprove communication. Reduce bureaucracy, embrace managed change. Create modern environment conducive to productivity of modern knowledge worker. Increase respect given to non-clinical staff.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    Great Care, Research Infrastructure is Seriously Lacking

    Research Associate (Current Employee)
    Denver, CO

    ProsThe care provided to the patients is beyond compare. Children's lives are saved on a daily basis.

    ConsPeople are promoted to management who have no skills for it. Gossip is tolerated and even encouraged. Toxic managers and directors are common.

    Advice to Senior ManagementPolicies are created with no plans or resources to implement or enforce. Good intentions will not save the company from poor internal practices with research.

    Yes, I would recommend this company to a friend

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    You must be thick skinned to work here

    TCHRN (Former Employee)
    Aurora, CO

    ProsThe care given to the children is top notch. The opportunity to be part of the care is such a delight.

    ConsWorking with sick kids can make some people mean. The overall atmosphere is eat or be eaten.

    Advice to Senior ManagementBe willing to clean house and get rid of the trouble makers, especially those who do not recognize the benefit of being a teaching hospital.

    No, I would not recommend this company to a friend

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    5 people found this helpful  

    Friendly but Flawed

    Anonymous Employee (Current Employee)
    Denver, CO

    ProsMostly friendly. Decisions are consensus driven and respectful. Pay is pretty good. Recent management replacement may be sign that organization is moving in right direction if not there yet. Easy to be proud of job that (indirectly) helps sick children. Communication about changes in organization and general news is pretty good.

    ConsOverall, management is friendly and respectful, but very lacking in basic management and project management training (feedback, delegation, purpose of goals, time management, etc.). Some managers are even toxic. Fear of change stands in the way of progress. Consensus driven decisions can sometimes slow things down. Organization is not always honest with itself about how to improve. Lack of real offices means knowledge work suffers. Parking is bad but may improve soon.

    Advice to Senior ManagementSpend time learning management and project management skills. Be honest about how the organization works, or improvement isn't possible.

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Glassdoor is your free inside look at The Children's Hospital reviews and ratings in Denver, CO — including employee satisfaction and approval rating for The Children's Hospital CEO James E. Shmerling. All 13 reviews posted anonymously by The Children's Hospital employees.