The Children's Place Reviews

Updated August 27, 2014
Updated August 27, 2014
492 Reviews

2.3
492 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
233 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 32 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 46 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete (in 27 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    The worst company to ever work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at The Children's Place part-time for more than a year

    Pros

    -Deep discounts on merchandise
    -Actual job is easy

    Cons

    -Poor upper management
    -Lack of recognition
    -No opportunity for personal growth

    Advice to ManagementAdvice

    The quality of the work enviornment depends directly upon the management, which goes constantly unchecked. They hire store managers from outside of the company, who are untrained and ill-equipped to do their job, and then rely on assistant managers to fill in the gap. Meanwhile, assistant managers who have been with the company for years, and virtually run their stores, get constantly passed over for promotions and recieve no recognition. District managers are increasingly self-serving, withholding information from associates, and offering false information and hope on future promotions. They hire friends in important positions, that don't do their job, and usually don't last more than six months. In one year, my store went through over FOUR store managers. Their is no work-life balance with store managers demanding coverage for on-calls with less than ten minute notice, unbalanced scheduling, and setting unrealistic demands for the team. The management is EXTREMELY unproffessional, with the constant gossip of other associates and managers. Assistant managers do more than Store managers, for a fraction of the pay and recognition. Associates recieve no recognition for their hard work and are forced to sacrifice more than upper management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Horrible Co. and way of business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead  in  Garland, TX
    Former Employee - Sales Lead in Garland, TX

    I worked at The Children's Place part-time for less than a year

    Pros

    Met only one employee out of 12 workers that was really nice.Only pro of this co.

    Cons

    Working on time very micro managed and not enough time team leaders will not pick up where u left off.Dm of Dallas talks to u in a baby voice and his very rude doesnt speak to employee's only mgt.

    Advice to ManagementAdvice

    All staff is of value. Support every employee and acknowledge them.And do not ask employee's to take pics of other stores for your project after dark and not clock them in for there after hrs work for you.RESPECT

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Aweful company.

    Former Employee - District Manager  in  Toronto, ON (Canada)
    Former Employee - District Manager in Toronto, ON (Canada)

    I worked at The Children's Place

    Pros

    There are none ! .. Zero , zip , nada.

    Cons

    Read all the bad reviews ... They are all true. The ones that are descent just haven't been there long enough or are just have not experienced anything else.

    Advice to ManagementAdvice

    Clearly the Executives know nothing about building a successful business ... It's about building relationships , not disrespecting people. , mass producing clothes that are carried over year after year .. That's why the clothing is less than appealing and cheaply made ... And why they can afford to sell things for 1.99. !! Highest GM is made on that clearance crap ... Terrible company , no integrity ... Or company ethics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Disappointed at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at The Children's Place full-time

    Pros

    If you have kids, it's a decent clothing discount

    Cons

    No payroll for anything. No training hours for any level except store manager or above, no shipment hours, no floor set hours, and extemely high customer service standards and the expectations change quarterly depending on which person you talk to.

    Advice to ManagementAdvice

    Please please stop over working employees! We cannot continue to work for minimum pay and minimum benefits. If it matters at all to retain good people than please change your payroll structure and appreciate the people in the field actually making you money everyday.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Awful company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at The Children's Place full-time

    Pros

    Good pay for management team.

    Cons

    Have begun paying associates part time. Will cut hours in the middle of the week. Lack of communication between store managers and district managers/regional managers. Very unprofessional. No support from upper management. Stores that are not succeeding are left high and dry. Even when you ask for help, it will be weeks before someone from upper management gets to your store, if at all. There are better corporations to work for, this one just doesn't have it together.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Unrealistic expectations; cuts costs whenever possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Baltimore, MD
    Former Employee - Store Manager in Baltimore, MD

    I worked at The Children's Place full-time for more than 5 years

    Pros

    I met some really great people, made some great friends, learned excellent time management from the abundance of tasks to get done. My boss (DM) was awesome. A lot of room for growth. (I started as a sales lead, was a store manager within 2 years and managed 3 different stores for the company; although people drop like flies there so there are always open positions.)

    Cons

    No payroll!!! (I probably would have stayed if I wasn't forced to run a $1.5 million store on 190 hours a week; same amount of hours I was given for a $900,000 store). Disorganized; there's always changes to policies, product recalls, floorset changes/updates the day after floorset is completed, same day pricing changes. Unrealistic expectations; they will give you an entire season floorset and expect you to get it done with no added hours (no one ever got it done on time, at least in the bigger stores). Shipment was relentless, 120-180 boxes/week with no resources to get it done. Supply ordering is very budgeted. Most months just ordering bags took me to my budget limit so I had to buy handsoap and cleaner out of pocket to have it in store.

    Advice to ManagementAdvice

    Corporate people need to go into a high volume store and watch them work on the hours that they're given with the workload they are given and see how crazy it can get when you factor in the customer traffic and demand. Try a different approach and learn from the people that work for you instead of making ridiculous demands. Get feedback and actually listen to it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    District manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager  in  Vancouver, BC (Canada)
    Former Employee - District Manager in Vancouver, BC (Canada)

    I worked at The Children's Place full-time for more than 10 years

    Pros

    Great working with the non executive team

    Cons

    Worst leadership....zero job security....Poor communication within the team

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier-Sales Associate  in  Lewisville, TX
    Current Employee - Cashier-Sales Associate in Lewisville, TX

    I have been working at The Children's Place part-time for less than a year

    Pros

    The only pro about my store is the staff the best team I've ever worked with.

    Cons

    Minimum wage
    Extreme work load
    Ran like a small business
    Tedious tasks
    Expectations are WAY TOO high for the pay
    They want you to clean the store (mop, sweep, scrape gum off of the floor, take the trash out, you name it)
    They want you to man the store, be a security guard since there are no cameras, sell clothes, and open credit card accounts damn near at the same time.
    I'm not a janitor I'm a sales associate and the pay isn't great enough to even go above and beyond for the company.
    HOURS ARE HORRID!
    And on top of that YOU have to call in to see if you're needed on some days. I'm not a doctor there's no reason I should be "on call" it's hard to plan your personal life around a 50/50 obligation
    No company culture AT ALL
    No proper training

    Advice to ManagementAdvice

    Get rid of the CEO. Job satisfaction is key. Take notes from Nordstrom their inverted pyramid theory is perfect. Nordstrom treats their employees well! Excited to be putting in my 2 weeks! this company will not last much longer if it doesn't improve. Do better! It's retail not rocket science!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great place to work if you don't have a life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Honolulu, HI
    Current Employee - Store Manager in Honolulu, HI

    I have been working at The Children's Place full-time for more than 3 years

    Pros

    Fast pace environment .always string to do never bored

    Cons

    you lose outside life if you work there ,you work harder than everyone else in retail but still its never enough .company is desperate and have unrealistic expectation . running high volume store with minimum coverage and no decent pay. you have to be desperate for a job if you want to work there.

    Advice to ManagementAdvice

    if you decide to work for the company ask as much pay as possible because they will make you work for it anyways .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Believe the reviews and run for the hills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead
    Former Employee - Sales Lead

    I worked at The Children's Place part-time for more than a year

    Pros

    Good discount for clothes, great associates

    Cons

    Very hostile work environment and bad management. I worked in a store close to corporate and learned very fast how negative those in higher positions are. I would never work for this company again. I survived the long hours, little pay, and no benefits for a management position. There is no system for growth of employees.

    Advice to ManagementAdvice

    You should really look into the store managers you hire. Also in the year I was there 3 district managers were let go and replaced. Instead of firing good people because sale results arent up to par try looking at your operations and those in higher positions that are not furthering any growth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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