The Children's Place

  www.childrensplace.com
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The Children's Place Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

2.4 467 reviews

26% Approve of the CEO

The Children's Place President & CEO Jane Elfers

Jane Elfers

(223 ratings)

27% of employees recommend this company to a friend

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 32 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 46 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete (in 27 reviews)

More Highlights
467 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Assistant Manager

    Assistant Store Manager (Current Employee) Chicago, IL

    ProsOffers health insurance, two weeks of paid time off, 30% off everything including clearance, flexible schedules including up to two weekends off a month, and holiday pay.

    ConsCompany cut their budget on payroll so we are working with only two people in the store at all times which means we don't get bathroom breaks or breaks at all; This also makes it easier for theft. Old registers and old technology which makes the selling and return process very slow. No process on training which leads to under performing management and staff. To many price points in the store which leads to confusion and frustration from the customers. Lots of time and money wasted on changing prices every Monday night, sometimes the price changes one cent. Money wasted on marketing for the window and signage on the sales floor, used for one week then tossed in the trash. Customer service is horrible due to the only two employees working are on the registers and nobody is on the sales floor. Keep in mind, the store is running with only two people in the store at one time so no extra hours are given for tasks including training.

    Advice to Senior ManagementCorporate makes decisions that are not in the company's best interest, before making changes YOU should work in a store for thirty days before implementing the changes. Company should focus on customer satisfaction and employee satisfaction before before making poor decisions based on profit margins.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Horrible company to work for

    Cashier-Sales Associate (Current Employee) Lewisville, TX

    ProsThe only pro about my store is the staff the best team I've ever worked with.

    ConsMinimum wage
    Extreme work load
    Ran like a small business
    Tedious tasks
    Expectations are WAY TOO high for the pay
    They want you to clean the store (mop, sweep, scrape gum off of the floor, take the trash out, you name it)
    They want you to man the store, be a security guard since there are no cameras, sell clothes, and open credit card accounts damn near at the same time.
    I'm not a janitor I'm a sales associate and the pay isn't great enough to even go above and beyond for the company.
    HOURS ARE HORRID!
    And on top of that YOU have to call in to see if you're needed on some days. I'm not a doctor there's no reason I should be "on call" it's hard to plan your personal life around a 50/50 obligation
    No company culture AT ALL
    No proper training

    Advice to Senior ManagementGet rid of the CEO. Job satisfaction is key. Take notes from Nordstrom their inverted pyramid theory is perfect. Nordstrom treats their employees well! Excited to be putting in my 2 weeks! this company will not last much longer if it doesn't improve. Do better! It's retail not rocket science!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Store Sales Manager

    Store Sales Manager (Former Employee)

    ProsGreat team within my own location as well as a couple of my fellow SSM's.

    ConsOutrageous expectations and absolutely no support to get the heavy workload completed. Unqualified upper management. Micro managing experienced, successful SSM's to the point of complete frustration. Pay is way below industry standard. No positive recognition...but there is plenty of time for negative recognition. You make company issued plans, work your tail off to beat them, only to have them set them higher and higher so there is no possible way for you to make bonus or have a successful review at the end of the year. You're told to get your store perfect for VP visit...do what it takes...only to be told AFTER the visit "No one should work 12 hour days for a visit prep, your stores should be that perfect all the time" no "thank you for the hard work"...nothing. Completely unmotivational.

    Advice to Senior ManagementYou're setting up your store management up for failure. Managers take their jobs seriously, work hard, give you good results and the only thanks is..."Now we want even more from you. Here are your new, out of reach goals" You will continue to lose great management, at a rapid rate, until you get this under control. Hire qualified leaders (District Managers) that actually know how to lead a team. Not "favorite" SSM's with no people skills.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No

     

    Great part time job.

    Anonymous Employee (Current Employee)

    ProsDiscount on children's clothes and flexible schedule..

    ConsLow pay and set amount of hours that the store can use.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Experience.

    Assistant Store Manager (Current Employee) Austin, TX

    ProsThis is a great job to have if you need a second job or even just something to get you out of the house. Honesty, it's a really easy job to have!

    ConsCompensation could definitely be better. They do offer health insurance and such but other than that on benefits, unless you're a Store Manager or higher, you don't get bonuses or much more.

    Advice to Senior ManagementListen to your associates. They know and understand more than you think. Your associates should have more benefits or more incentives. It would help everyone with in the store.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Product and promotions for customers.

    Store Sales Manager (Current Employee) Houston, TX

    ProsGreat pay . Great hours and great customers.

    ConsToo many prices changes and moves done daily,weekly as well as monthly.

    Advice to Senior ManagementDon't work with the company.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Exhausting...

    Store Manager (Current Employee)

    ProsPTO is bountiful, higher pay scale than most for management, great connections with awesome customers (both internal and external), great product!

    ConsHigh expectations with small time frames (and little payroll of course), constant changes to floor sets and sale changes that make absolutely no sense, no sense of accomplishment due to never being "done", discount was great until the customer coupons started matching employee discount, selling a Citibank backed in-store credit card that offers very little incentive for the customer (5%...really?)

    Advice to Senior ManagementFigure it out people! The company direction is going the wrong way...you need to build a structured communication system and stick with it. Nobody knows the "why" of what we are doing and that feels unstable and chaotic.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Open, friendly place for work

    Sales Associate (Former Employee) Scarborough, ON (Canada)

    ProsThe management is friendly, engaging, and always thinking of ways to improve. They are helpful, easy to approach and talk to, and ready to help both the customer as well as their employees. Schedules are flexible, and managers are accommodating and very fair and understanding.

    ConsHours are inconsistent. It is difficult to determine a stable or consistent paycheque, as you could work an abundance of hours during the holidays but then drop to only a few in a week immediately after.

     

    I really won't recommend the job to anyone it actually is too much and stresses me out .

    Anonymous Employee (Former Employee)

    ProsThe discount is the best thing.

    ConsNo one can ever cover for I'm the only one reliable at the job. DONT really get hours I have an Open availablity and don't get no hour I can do Floor set, register, stock, great recovery , great customer service and is always willing to work .but when the company don't give hours nothing can really be done & they claim they want to make money.

    Advice to Senior ManagementPush Sales Associates way to much. Which Creates stress and upset & If associates are upset they will take it out on customers which creates customers complain. Job is too much to deal with and such little pay. Associates deal with Rude customer, Push them for place card , push to get customers to spend more money pushing reward program cleaning and recovering floor set being done trying to keep store neat.tooo much to handle .

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Store Lead

    Store Lead (Current Employee) Mishawaka, IN

    ProsThere's always room to grow with this company. I was hired in for holiday help and I was promoted to Store Lead a couple months later.

    ConsIt's retail so the pay isn't as good as I would like.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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