The Cleaning Authority

  thecleaningauthority.com
  thecleaningauthority.com

The Cleaning Authority Reviews

Updated December 9, 2014
Updated December 9, 2014
17 Reviews
1.8
17 Reviews
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  1. 1 person found this helpful  

    Hard work with lil pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - House Cleaner in Spokane, WA
    Former Employee - House Cleaner in Spokane, WA

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    You get a lot of hours, paid every Friday, and most the cleaners are really nice. And around the holidays, like Christmas clients are more likely to tip you. And weekend you don't work.

    Cons

    You never know what time your going to be off work, so don't make plans that day until after 6 pm or a lil later depending how close you live to the office.

    Most people don't wear gloves and it's gross because the toilet brushes are really short, and then they go around touching things with nasty toilet water hands. They have these mini vac's that you have to wear and they will kill your back. Oh and the pay is crap for how much they make for each place you clean.

    Advice to ManagementAdvice

    Pay better and re-evaluate the time spent on homes maybe every 6 months or so

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    a terrible job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cleaner in Vancouver, WA
    Current Employee - Cleaner in Vancouver, WA

    I have been working at The Cleaning Authority part-time (less than an year)

    Pros

    Nights, weekends and holidays off.

    Cons

    LOW PAY!! You get paid minimum wage for the whole week if; you call out sick, show up late or ask to be off early. The hours are unreliable and inconstant. Owner/Manager is lazy and lets his quality control inspector handle everything.
    The quality control inspector talks to employees in a demeaning and disrespectful way. Its a laborious job that doesn't pay much more than minimum wage.

    Advice to ManagementAdvice

    Pay your employees a livable wage. Have a quality control person who knows how to talk to people.

    Doesn't Recommend
    Negative Outlook
  3.  

    Absolute Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Professional Housecleaner in Columbia, MD
    Former Employee - Certified Professional Housecleaner in Columbia, MD

    I worked at The Cleaning Authority full-time (more than an year)

    Pros

    IF you were lucky to find a good partner, you would have a pleasant day. Weekly pay, which was nice.

    Cons

    If you are male, stay away. You'll never have advancement opportunities (you get paid more for working alone, which a man can't do in this company.). If your customers are rude and very unfair to you, that's apparently your fault no matter how nice and professional you are. Your boss will likely be very unhappy with your work no matter what you do, and the inspectors are out to make you look like crap so they look good. A very brown-nosing oriented line of work.
    I worked here for a year and a half, and it was the worst time of my employed life. Also some time last year, they got rid of "inclimate weather pay", so if you live in an area where it snows often and hard during the winter, you're screwed. You're encouraged not to come to work if you're sick, but you're not given sick days, so if you call out your pay is deducted to minimum wage until you work 5 consecutive days with perfect attendance. The benefits are garbage; HUGE deductibles and expensive plans. I personally cleaned the owner's house, and good lord, is he living the life on the backs of his employees. This company is essentially a company that makes you hate yourself, so apply if you're a masochist.

    Advice to ManagementAdvice

    Get your crap together, and be the company you pretend to be.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Cleaning Authority Exton, Pa. Review. Ex-Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Peon in Exton, PA
    Former Employee - Peon in Exton, PA

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    Absolutely None. No Personal Growth. No Benefits. Minimum compensation. The best thing about having this job was having your weekends off. UNLESS they decided to use a Saturday to make-up for a Friday snowstorm!

    Cons

    Oh...let me count the cons. Low Pay. Low mileage compensation. If you are new, you change cleaning teams everyday, so you go to a lot of different houses. However, you do not get proficient in any of them since you change each day. The owner of this company in Exton Pa is a whack job. This guy will squeeze blood out of a penny. He treats his employees like dirt, yet thinks bi-weekly meetings will smooth things over and he'll appear "caring"

    Wear and tear on your own vehicle. FORGET about sick or personal time. Once employed here you are HIS DOMAIN to do with as he sees fit. This job is modern day slavery at its worst. I can't believe anybody would tolerate this type of job. It's absolutely sucks. If anybody has ANY self respect, then reconsider putting yourself through this. Even Florida the maid, on the show Maude received more respect than you will. For that matter, LASSIE received more respect than you will at this job. Go to McDonalds. Go to a convenience store. For heaven sake, go play an instrument on a Boardwalk somewhere and keep a pan handy for change. You will get more respect and money than working for the Cleaning Authority!!

    Advice to ManagementAdvice

    Don't be a schmuck! Treat the people who work for you with some DIGNITY, just like your customers who you kiss butt to. Up your pay scale. Your wages equal that of the 1960's.

    Doesn't Recommend
    Negative Outlook
  6.  

    Not giving a crap

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Cleaning Authority

    Pros

    Off weekends. And nice employees also great workout

    Cons

    Drive your own car. Not enough pay. Also got hurt on the job and I was forced to terminate my job.

    Advice to ManagementAdvice

    You need to be put out of business or treat your employees with respect!

  7.  

    Pleasant, it is different than other jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - House Cleaner in Littleton, CO
    Current Employee - House Cleaner in Littleton, CO

    I have been working at The Cleaning Authority part-time (less than an year)

    Pros

    Paid weekly, and you are trained. Reimbursement for gas money, group work is limited but nice, sometimes you get tipped

    Cons

    Inflexibility towards time off and scheduling, part time is all day just not monday thru friday, group's are rotated and not regular, favoritism, hard on your body,

    Doesn't Recommend
  8.  

    House Cleaner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Professional Housecleaner in Houston, TX
    Former Employee - Certified Professional Housecleaner in Houston, TX

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    Good workout, possibility to work with a good friend.

    Cons

    Overworked/underpaid. Half the time I was teamed with someone who did not speak the same language as me.

    If you miss a day of work without a written excuse, you are paid minimum wage for the entire week.

    The inspector didn't come by too often at first, but then a coworker and I had a disagreement and she came to almost every house and try to find something off.

    You have to drive your own car and are paid less for driving time than for cleaning time.

    Management condoned unsanitary use of supplies. (toilet brush to reach cobwebs in kitchen, same toothbrush used on toilet as kitchen sink, etc)

    Advice to ManagementAdvice

    Pay more.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Terrible. Company under pays and be aware of your hours because they steal from you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Cleaning Authority

    Pros

    don't have to look at your boss all day. Meet some nice people.

    Cons

    Drive your own vehicle and underpaid for mileage. Not given enough time to clean a house and never a real break during the day.

    Advice to ManagementAdvice

    Get your crap together and pay your employees what they deserve.

  10.  

    Custoemr Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Custoer Service Representative in Columbia, MD
    Former Employee - Custoer Service Representative in Columbia, MD

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    The atmosphere was very peaceful and allowed you to complete all tasks with focus

    Cons

    There were no cons in reference to this company

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Not what I had expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Houscleaner (Work-horse) in Medina, OH
    Former Employee - Houscleaner (Work-horse) in Medina, OH

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    Only working with one or two people. Being able to not sit in an office all day long. Getting to work early and also getting to leave early (sometimes)

    Cons

    They tell you they'll pay you 9.00 an hour and 6 dollars an hour in drive time and 25 cent per mile if you're the one driving. HOWEVER, that is not the case. They'll only pay you 9.00 an hour once you reach the house you're going to clean and clock in. SO, if you're in the house for 2 hours you'll get paid the 2 hours you were there for 9 dollars. BUT, if you go to a house and clean it in less than an hour so 30 mins, you're not getting paid 9 dollars an hour. as soon as you clock out of that house you just cleaned, you're at 6 dollars an hour for only the FIRST 15 MINUTES! so if it takes you 30 mins to get to you next house, and you take 15 mins getting all the cleaning supplies out of the house, you're not getting paid in driving there.

    I was lied to about how the pay works and quit the first day! Ridiculous! They made it sound like you'd get paid 9 dollars and hour assuming you'd be working 8am-5pm and 6 dollars on top of that. but NOPE was 100% lied to.

    Doesn't Recommend
    Negative Outlook

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