The Cleaning Authority

thecleaningauthority.com

The Cleaning Authority Reviews

Updated January 21, 2015
Updated January 21, 2015
20 Reviews
1.8
20 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Cleaning Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Professional Housecleaner
    Former Employee - Certified Professional Housecleaner

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    Great co-workers (for the most part), Monday-Friday, tips.

    Cons

    Super hard work, but you do feel a sense of accomplishment. Not enough paid hours; there's a ton of travel with hardly any travel pay, which ended in working 50+ most weeks with only 30+ hours pay. Didn't get two separate raises I was promised even after completing the training courses required 6 months prior.

    Advice to ManagementAdvice

    Give your employees the raises they deserve and pay more for travel time.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Horrible place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Cleaning Authority (less than an year)

    Pros

    The only good thing about working here is not having a boss hovering over your shoulder.

    Cons

    You put a lot of wear and tear(miles) on your car for minimum wage, the location I worked for in Avondale doesn't pay you for the hours you work. You only get paid the hours he feels you worked. Example they say it takes you only 5 minutes to gather your equipment and to put it back, so you only get 10 of pay before you drive to the First home and before you leave. In reality it takes everyone a different amount of time. They only pay you 15 minutes worth of driving to each house when it takes you 30 minutes or more from 1 house to another. They don't have a way for you to track your in and out times. So they pay what they're computer calculates. It's hard work for minimum wage. They hire tweekers nobody there is smart enough to know better it's quit sad.

    Advice to ManagementAdvice

    Pay a flat rate. pay the employees for the hours they worked you could end up getting sued.

    Doesn't Recommend
    Negative Outlook
  3.  

    Absolutely terrable!!! Do not apply if you know what's best for you!!

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Cleaning Authority

    Pros

    Weekly pay, weekends off, occasional Saturday with over Time if wanted.

    Cons

    Crap pay- you get payed starting off at 10$ an hour ONLY while in the house. You get payed min wage for 15 min inbetween houses (travel time) even if your travel time is 40 min. Crap mileage pay. You must be present at work for 4 days before and 4 days after a holiday to even get holiday pay which is only min wage for that day anyway. If you are not eligible for holiday pay and you call out with in those 4 days, your pay gets dropped for those 4 days to min wage. If you do not give your full two weeks notice when leaving he will drop your pay to min wage for your last two week just for spite.
    The boss- terrable person, talks down to employees and even customers at times, does not give you payed breaks or breaks at all for that matter, steals money from holiday tips and many ppl have had missing money out of pay checks, no benefits at all. LIES AT THE INTERVIEW!!! If you go to an interview do not believe half of the stuff they tell you, the papers your sighning in the beginning be sure to read carefully, there's a section on there that says you can not work for another cleaning company with in two years of employment after leaving!!! This is just one of the sneaky things in there.

    Advice to ManagementAdvice

    To Courperate- I would strongly suggest looking into your Exton pa office when it comes to money because if thier taking from us I wouldn't be suprised if they were taking from you as well.
    To the owners- learn how to treat your employees, give breaks, higher pay, benifits. Anything a good business would do and maybe your turn over rate wouldn't be so high.

    Doesn't Recommend
    Negative Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    a terrible job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cleaner in Vancouver, WA
    Current Employee - Cleaner in Vancouver, WA

    I have been working at The Cleaning Authority part-time (less than an year)

    Pros

    Nights, weekends and holidays off.

    Cons

    LOW PAY!! You get paid minimum wage for the whole week if; you call out sick, show up late or ask to be off early. The hours are unreliable and inconstant. Owner/Manager is lazy and lets his quality control inspector handle everything.
    The quality control inspector talks to employees in a demeaning and disrespectful way. Its a laborious job that doesn't pay much more than minimum wage.

    Advice to ManagementAdvice

    Pay your employees a livable wage. Have a quality control person who knows how to talk to people.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Absolute Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Professional Housecleaner in Columbia, MD
    Former Employee - Certified Professional Housecleaner in Columbia, MD

    I worked at The Cleaning Authority full-time (more than an year)

    Pros

    IF you were lucky to find a good partner, you would have a pleasant day. Weekly pay, which was nice.

    Cons

    If you are male, stay away. You'll never have advancement opportunities (you get paid more for working alone, which a man can't do in this company.). If your customers are rude and very unfair to you, that's apparently your fault no matter how nice and professional you are. Your boss will likely be very unhappy with your work no matter what you do, and the inspectors are out to make you look like crap so they look good. A very brown-nosing oriented line of work.
    I worked here for a year and a half, and it was the worst time of my employed life. Also some time last year, they got rid of "inclimate weather pay", so if you live in an area where it snows often and hard during the winter, you're screwed. You're encouraged not to come to work if you're sick, but you're not given sick days, so if you call out your pay is deducted to minimum wage until you work 5 consecutive days with perfect attendance. The benefits are garbage; HUGE deductibles and expensive plans. I personally cleaned the owner's house, and good lord, is he living the life on the backs of his employees. This company is essentially a company that makes you hate yourself, so apply if you're a masochist.

    Advice to ManagementAdvice

    Get your crap together, and be the company you pretend to be.

    Doesn't Recommend
    Negative Outlook
  7.  

    Cleaning Authority Exton, Pa. Review. Ex-Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Peon in Exton, PA
    Former Employee - Peon in Exton, PA

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    Absolutely None. No Personal Growth. No Benefits. Minimum compensation. The best thing about having this job was having your weekends off. UNLESS they decided to use a Saturday to make-up for a Friday snowstorm!

    Cons

    Oh...let me count the cons. Low Pay. Low mileage compensation. If you are new, you change cleaning teams everyday, so you go to a lot of different houses. However, you do not get proficient in any of them since you change each day. The owner of this company in Exton Pa is a whack job. This guy will squeeze blood out of a penny. He treats his employees like dirt, yet thinks bi-weekly meetings will smooth things over and he'll appear "caring"

    Wear and tear on your own vehicle. FORGET about sick or personal time. Once employed here you are HIS DOMAIN to do with as he sees fit. This job is modern day slavery at its worst. I can't believe anybody would tolerate this type of job. It's absolutely sucks. If anybody has ANY self respect, then reconsider putting yourself through this. Even Florida the maid, on the show Maude received more respect than you will. For that matter, LASSIE received more respect than you will at this job. Go to McDonalds. Go to a convenience store. For heaven sake, go play an instrument on a Boardwalk somewhere and keep a pan handy for change. You will get more respect and money than working for the Cleaning Authority!!

    Advice to ManagementAdvice

    Don't be a schmuck! Treat the people who work for you with some DIGNITY, just like your customers who you kiss butt to. Up your pay scale. Your wages equal that of the 1960's.

    Doesn't Recommend
    Negative Outlook
  8.  

    Not giving a crap

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Cleaning Authority

    Pros

    Off weekends. And nice employees also great workout

    Cons

    Drive your own car. Not enough pay. Also got hurt on the job and I was forced to terminate my job.

    Advice to ManagementAdvice

    You need to be put out of business or treat your employees with respect!

  9. 1 person found this helpful  

    Pleasant, it is different than other jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - House Cleaner in Littleton, CO
    Current Employee - House Cleaner in Littleton, CO

    I have been working at The Cleaning Authority part-time (less than an year)

    Pros

    Paid weekly, and you are trained. Reimbursement for gas money, group work is limited but nice, sometimes you get tipped

    Cons

    Inflexibility towards time off and scheduling, part time is all day just not monday thru friday, group's are rotated and not regular, favoritism, hard on your body,

    Doesn't Recommend
  10. 1 person found this helpful  

    Hard work with lil pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - House Cleaner in Spokane, WA
    Former Employee - House Cleaner in Spokane, WA

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    You get a lot of hours, paid every Friday, and most the cleaners are really nice. And around the holidays, like Christmas clients are more likely to tip you. And weekend you don't work.

    Cons

    You never know what time your going to be off work, so don't make plans that day until after 6 pm or a lil later depending how close you live to the office.

    Most people don't wear gloves and it's gross because the toilet brushes are really short, and then they go around touching things with nasty toilet water hands. They have these mini vac's that you have to wear and they will kill your back. Oh and the pay is crap for how much they make for each place you clean.

    Advice to ManagementAdvice

    Pay better and re-evaluate the time spent on homes maybe every 6 months or so

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    House Cleaner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Professional Housecleaner in Houston, TX
    Former Employee - Certified Professional Housecleaner in Houston, TX

    I worked at The Cleaning Authority full-time (less than an year)

    Pros

    Good workout, possibility to work with a good friend.

    Cons

    Overworked/underpaid. Half the time I was teamed with someone who did not speak the same language as me.

    If you miss a day of work without a written excuse, you are paid minimum wage for the entire week.

    The inspector didn't come by too often at first, but then a coworker and I had a disagreement and she came to almost every house and try to find something off.

    You have to drive your own car and are paid less for driving time than for cleaning time.

    Management condoned unsanitary use of supplies. (toilet brush to reach cobwebs in kitchen, same toothbrush used on toilet as kitchen sink, etc)

    Advice to ManagementAdvice

    Pay more.

    Doesn't Recommend
    Neutral Outlook

The Cleaning Authority Photos

The cleaning supplies for the day

+ Add Photo

Work at The Cleaning Authority? Share Your Experiences

The Cleaning Authority

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.